Cisco Room Phone vs. Crestron Mercury

Good scenario: Medium rooms with requires a good coverage of sound where people are located 3 meters far from the device works very good. Less appropriate: areas where using wired extension microphone are no allowed. This is could be a challenge if you have a table without holes to pass cabling through.

Incentivized

It is well suited for small to medium sized conference room where video calls with your own device can be utilized. The Mercury essentially allows you to use any communication platform that you currently are using on your own devices. Works well as a stand alone speaker phone as well

Incentivized

• Easy device monitoring and management
• Great audio quality
• Great mic coverage/pickup for small to medium rooms (huddle rooms)
• Built in wireless share capabilities
• Webex Integration
• Consistent user experience (compared to other Cisco room systems)
• Can be used with other platforms

• The interface is simple to use and intuitive
• The speaker and mic provide ample coverage
• Everything you need for a basic conference room is included

Incentivized

• Currently no video presentation on external HDMI screen

• Camera functionality
• there is no option for PTZ cameras

Incentivized

Ease of use and simple features. Intuitive user interface.

Incentivized

This product is well suited for the price. It brings a lot of sound quality for the audio conferences and also allows to join Webex Meetings direct through the device. The integration with Webex Calling is simple, you can set up the Cisco Room Phone within minutes using a 16 digit activation code.

Incentivized

We have not had any issues with the device, but expect support to be as good as Cisco always has been for us.

I've use a lot of the Webex Room devices and the Room Phone is a great transition for the traditional conference phone to a modern UI and platform with Control Hub integration. Like all the other major OS platforms out there, the push to unify the user interface has some real advantages and I think that Cisco is accomplishing that goal here.

The Poly can use any video platform, but you have to pick only one. You do not have the ability to BYOD and use a different platform. Both the camera unit and the controller are connected to your network separately and sometime come un-paired and will not "speak" to each other and must be reset

Incentivized

• Less need of AV Integration
• 360 degree of coverage
• Easy to use

Incentivized

• It has allowed us to continue with hybrid working with remote customers or workers still working from home
• being able to use my own device in a conference room for video calls help bring back together the workforce that has been able to return to the office onsite with those who are not.
• Reduced travel when fully functioning options like are a great solution for meetings.

Incentivized