TrustRadius: an HG Insights company

Cisco Secure Connect vs. SecureLink Enterprise Access

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Connect

    Score9.3 out of 10
    N/ACisco Secure Connect is a SASE solution that converges Software-Defined Wide Area Network (SD-WAN) and Security Service Edge (SSE) to enable operational consistency across premises to the cloud.N/A

    SecureLink Enterprise Access

    Score9.2 out of 10
    N/ASecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
    Pricing
    Cisco Secure ConnectSecureLink Enterprise Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure ConnectSecureLink Enterprise Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Secure ConnectSecureLink Enterprise Access
    Considered Both Products
    Cisco
    No answer on this topic
    SecureLink
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Best Alternatives
    Cisco Secure ConnectSecureLink Enterprise Access
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Palo Alto Networks Prisma Access
    Score8.6 out of 10
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Secure ConnectSecureLink Enterprise Access
    Likelihood to Recommend
    9.5
    (22 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    8.4
    (4 ratings)
    8.6
    (2 ratings)
    Usability
    8.4
    (17 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.5
    (2 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.4
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    7.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure ConnectSecureLink Enterprise Access
    Likelihood to Recommend
    Cisco
    Enterprise with Hybrid Workers or remote workers where most of the resources are in cloud. Branches spread around the worlds with private DCs. Enterprise with mpls or sd-wan connection, the Cisco Secure Connect technology is a further technology upgrade from SD-WAN. Central management of l3/l4 policies, DNS filtering and Web Filtering based on the identity.
    Incentivized
    Read full review
    SecureLink
    It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
    Read full review
    Pros
    Cisco
    • I think it integrates very well with Meraki, and that's the best thing I like about this product. Meraki is all about simplicity, and when a customer has the same user interface to get their network and security experience just right out of the Meraki dashboard, it really works. Very great. For example, if you want to secure the internet user, you want to use any, sorry, you want to secure any application, you want to secure any brand, it's just a matter of minutes. You can do it.
    Incentivized
    Read full review
    SecureLink
    • Easy to setup on a client PC or server for access
    • Organizes client connections by gatekeeper so it is easy to find what you need
    • File transfer option is great for uploading files to client servers
    Read full review
    Cons
    Cisco
    • For teams which are growing, it is very costly to purchase the capabilities that protects the business and even identifying the right subscription like advance threat protection.
    • The one who does not have any advance or high level Cisco Secure Connect experience, for them it is hard to use the Cisco Secure Connect UI. So, you should make the UI quite extra user friendly.
    • Finding the root cause is very tricky for large datasets.
    • Third party integrations are also not that easy with Cisco.
    Incentivized
    Read full review
    SecureLink
    • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
    • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
    • I would love to see an App. I know they are working on this as well.
    Read full review
    Likelihood to Renew
    Cisco
    The product is mature. The product support well all 3 main OS (Windows, Linux, MacOS). Cisco Support is great Cisco backends are powerfull appliance Cisco secure profile are a great feature and because they are controlled centraly, there is less way to bypass the VPN. Cisco SEcure connect is really easy-to-use for non computer expert.
    Incentivized
    Read full review
    SecureLink
    We are happy using securelink to access our client environments
    Read full review
    Usability
    Cisco
    I gave this rating because it delivers the strongly on things that matters the most to our business like security, reliability and better user experience. It provides the secure access policies and it supports the MFA which reduces the risk. We can securely work from anywhere without any trouble also it supports both on prem and cloud access.
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Reliability and Availability
    Cisco
    It is better than any other vpn application
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Performance
    Cisco
    Better performance compared to compititor
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Support Rating
    Cisco
    never used it
    Incentivized
    Read full review
    SecureLink
    The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
    Read full review
    Implementation Rating
    Cisco
    Very quick and easy, its a tidy set up, no messy cables and the sound and video quality is excellent. I use this weekly for home calls and larger team calls across the UK and Europe and have no problems. The engineers were in and out within a couple of hours
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Secure Connect allows for secure connections to critical systems with a better performance while maintaining security for users and business processes, maintaining the company policies and security posture for improved end user experience without impact on the services. Better tool tested when considering technical requirements and security posture requirements.
    Incentivized
    Read full review
    SecureLink
    Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
    Read full review
    Contract Terms and Pricing Model
    Cisco
    Will go for any offers with respect to the pricing
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Scalability
    Cisco
    It is flexible across desktop os and mobile os
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Professional Services
    Cisco
    Very professional and supportive
    Incentivized
    Read full review
    SecureLink
    No answers on this topic
    Return on Investment
    Cisco
    • The positive impact is that businesses has reduced the dependency on physical hardware by moving and adapting its cloud services and on-prem security.
    • Due to the centralized management, it is easy for developer like us to manage the dashboard and also reduces the time spent on security task and routine networks.
    • Cisco Secure Connect is providing a strong ROI because it reduces infrastructure cists, improved IT tasks, enhances security which is very beneficial for long term businesses.
    Incentivized
    Read full review
    SecureLink
    • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
    • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
    • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
    Read full review
    ScreenShots