Cisco Spaces vs. Teem by Eptura

I think it's well suited for real estate management teams when they are drowning in data, but they're starting from insights. I think that's most appropriate. It's possibly not the right solution for smaller sites. So if it's very obvious where you need to go or you don't need that visibility because the office is particularly small, it doesn't make sense at all.

Incentivized

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that

Incentivized

• So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.

Incentivized

• Flexibility
• Support tickets from room
• Room tracking data

Incentivized

• I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.

Incentivized

• More direct integration with Microsoft tools such as Teams and Outlook.
• Functionality more akin to special events check-in that can be used when necessary.

Incentivized

Cisco Spaces is important in our day to day operations. As well as working with other companies. The platform provides a safe space to work and collaborate from employees to partners.

Incentivized

Spaces is very easy to use. I am glad that Cisco took the DNA platform and made it more user friendly. It is a simple single pane of glass that has every thing you need in one place. To me, it is very self explanatory

Incentivized

Support staff is very helpful and responsive. When they give you a window of when they will get back to you, they try to aim to wait as minimal as possible. Support tries to have a least an idea of what the problem is and ask what troubleshooting have you done. They would prefer not to have to go over troubleshooting steps that didn’t work before.

Incentivized

They are great. Working in a customer facing role my entire career, I understand the important of having excellent customer service. They are responsive, polite, and answer my questions when I reach out.

Incentivized

People counting. Cisco Spaces integrates with Kio Cloud to enhance location-based services by enabling IoT-driven insights and automation. Kio Cloud is a cloud-based IoT management platform designed to work with Cisco Spaces' IoT Device Marketplace, allowing organizations to manage, monitor, and gain insights from a wide range of IoT sensors and devices.

Incentivized

Envoy would be an alternative. Honestly, they do the same thing but have different names. At the end of the day, it comes down to cost and functions. Price your product right and give them the functions they need and that's all you need to do; word-of-mouth is the best advertisement!

Incentivized

• We collect emails from our customers to populate our email marketing database
• The customers are constantly giving good feedback for the service as an aggregated value to the service
• It has been a good way to get more visits to our eCommerce site which is defined as landing page inside the captive portal

Incentivized

• Everything has been great so far. We have been extremely happy with the investment.

Incentivized