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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Spaces

    Score8.9 out of 10
    N/ACisco Spaces is a cloud platform that connects people and things with spaces to transform buildings into smart spaces. Using Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the aim is to make buildings safe, smart, sustainable, and seamless. Currently the platform has digitized 193,781+ buildings, 72,836+ devices and has over 8,000+ global enterprise customers.N/A

    Glympse PRO

    N/AN/AGlympse PRO is a solution used to enhance and improve operations for field services, delivery, and last mile logistics. It provide businesses with on-location service appointments looking to provide their customers with better information around scheduled jobs. Glympse PRO provides real-time, continuously updated ETAs reminders of when the service technician will arrive via tailored and professional on-the-way text/email messages. It aims to provide customers with a stress-free…

    $15

    per month per user

    Pricing
    Cisco SpacesGlympse PRO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco SpacesGlympse PRO
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco SpacesGlympse PRO
    Considered Both Products
    Cisco
    No answer on this topic
    Glympse
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    40 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    36 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    39 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    85%
    Implementation went as expected
    33 Answers
    No answers on this topic
    User Ratings
    Cisco SpacesGlympse PRO
    Likelihood to Recommend
    9.1
    (42 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco SpacesGlympse PRO
    Likelihood to Recommend
    Cisco
    I think it's well suited for real estate management teams when they are drowning in data, but they're starting from insights. I think that's most appropriate. It's possibly not the right solution for smaller sites. So if it's very obvious where you need to go or you don't need that visibility because the office is particularly small, it doesn't make sense at all.
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Pros
    Cisco
    • So the first thing it does really well is a lot of our sites are rural, so we don't have very good cellular connectivity. So we invested in this product because we want our clients, our customers that are coming in to be able to walk in and be able to use a our wireless infrastructure just like it was a cellular device. So they don't even know, they walk in, they think, man, my cellular's better right now. I can do all the things that I wanna do. I can do video. And they don't even know. So that's the biggest bonus for us.
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Cons
    Cisco
    • I would say out-of-the-box plugins. It's very easy to make it for DNA spaces, but I'd love to see more part more companies partner with them so that the plugins are just available to add on right out of the box. You don't have to work with a vendor and say, "Hey, I need you to come in and develop this API", it's already there. That would be the one thing that I would say that could get a little bit more help with.
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Likelihood to Renew
    Cisco
    There is a strong commit from the management team to continue our investment into Spaces. We are currenly looking into options how to expand occupancy visibility into all meeting rooms (also those without collaboration device deployed) to gather even more granular real time data for all meetings rooms. So based on recent discussions I don't see the reasons, why we wouldn't proceed with the Spaces adoption.
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Usability
    Cisco
    Spaces is very easy to use. I am glad that Cisco took the DNA platform and made it more user friendly. It is a simple single pane of glass that has every thing you need in one place. To me, it is very self explanatory
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Support Rating
    Cisco
    Support staff is very helpful and responsive. When they give you a window of when they will get back to you, they try to aim to wait as minimal as possible. Support tries to have a least an idea of what the problem is and ask what troubleshooting have you done. They would prefer not to have to go over troubleshooting steps that didn’t work before.
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Alternatives Considered
    Cisco
    People counting. Cisco Spaces integrates with Kio Cloud to enhance location-based services by enabling IoT-driven insights and automation. Kio Cloud is a cloud-based IoT management platform designed to work with Cisco Spaces' IoT Device Marketplace, allowing organizations to manage, monitor, and gain insights from a wide range of IoT sensors and devices.
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    Return on Investment
    Cisco
    • We collect emails from our customers to populate our email marketing database
    • The customers are constantly giving good feedback for the service as an aggregated value to the service
    • It has been a good way to get more visits to our eCommerce site which is defined as landing page inside the captive portal
    Incentivized
    Read full review
    Glympse
    No answers on this topic
    ScreenShots

    Cisco Spaces Screenshots

    Screenshot of Cisco Spaces DashboardScreenshot of Cisco Spaces – Location Analytics AppScreenshot of Cisco Spaces – Right Now AppScreenshot of Cisco Spaces – Behavior Metrics App

    Glympse PRO Screenshots

    Screenshot of The Glympse PRO Dashboard provides office staff a glimpse of the operational benefits of having technicians share their on-the-way location with customers. It provides key metrics on current and historical data around the overall daily activities, metrics, and statistics. Examples include data on technicians’ total jobs completed, canceled jobs, promise time, and location of the technician shared with the customer.Screenshot of The “Orders Tab” gives an overview of upcoming orders, scheduled orders and past orders. There is a filter capability at the top of the row to allow for data information filters and narrowing a search, such as an order description/number, name of a staff member, an order description, etc.Screenshot of In the “Technicians” tab, technicians can be added into the system, searched by name, email, or their role in the organization.Screenshot of The “insights'' tab shows data collected and compiled by Glympse PRO. Important information such as deliveries completed, delivered canceled, customer feedback, and a graph of the average daily volume can be viewed in this tab with a detailed breakdown of each of the data insights, by clicking on each insight.Screenshot of The Glympse PRO experience seen by customers can be branded and personalized by clicking on the “Customize” tab. The company’s logo (in .png, .jpg or .svg) can be uploaded so the brand can be displayed when customers click on their unique URL link received in their text notifications. Colors that will be displayed to customers in the live ETA phase can also be changed.Screenshot of The preview tab displays exactly what customer will see. The preview tab can be used to experiment with logos and color schemes.