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Cisco Umbrella vs. Cloudflare Access vs. Microsoft Intune

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    Cloudflare Access

    Score9.2 out of 10
    N/ACloudflare Access is a Zero Trust Network Access (ZTNA) solution that secures internal applications by verifying identity, device posture, and context for every request. It replaces legacy VPNs with a faster, more secure alternative that lives at the network edge.N/A

    Microsoft Intune

    Score8.2 out of 10
    N/AMicrosoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…

    $5

    per user/per month

    Pricing
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Microsoft 365 Business Basic
    $5
    per user/per month
    Microsoft 365 For Individuals
    $6.99
    per month
    Microsoft 365 Apps
    $8.25
    per user/per month
    Microsoft 365 For Families
    $9.99
    per month
    Microsoft 365 Business Standard
    $12.50
    per user/per month
    Microsoft 365 Business Premium
    $15
    per user/per month
    Offerings
    Pricing Offerings
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Considered Multiple Products
    Cisco
    No answer on this topic
    Cloudflare
    No answer on this topic
    Microsoft
    Chose Microsoft Intune
    Not having to invest in Intune and having all the important features its competitors had the choice was very easy to make in favor of Microsoft's product.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    100%
    Would buy again
    6 Answers
    100%
    Would buy again
    23 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    100%
    Delivers good value for the price
    6 Answers
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    100%
    Happy with the feature set
    6 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    100%
    Implementation went as expected
    6 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Identity Management
    Comparison of Identity Management features of Cisco Umbrella and Cloudflare Access and Microsoft Intune
    Feature
    Cisco Umbrella
    -
    Ratings
    Cloudflare Access
    10.0
    2 Ratings
    13% above category average
    Microsoft Intune
    -
    Ratings
    Multi-Factor Authentication00 Ratings10.02 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Umbrella and Cloudflare Access and Microsoft Intune
    Feature
    Cisco Umbrella
    -
    Ratings
    Cloudflare Access
    10.0
    1 Ratings
    11% above category average
    Microsoft Intune
    -
    Ratings
    Endpoint Detection and Response (EDR)00 Ratings10.01 Ratings00 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Cisco Umbrella and Cloudflare Access and Microsoft Intune
    Feature
    Cisco Umbrella
    -
    Ratings
    Cloudflare Access
    8.7
    2 Ratings
    9% above category average
    Microsoft Intune
    -
    Ratings
    Network Analytics00 Ratings4.82 Ratings00 Ratings
    Threat Recognition00 Ratings10.01 Ratings00 Ratings
    Vulnerability Classification00 Ratings10.01 Ratings00 Ratings
    Automated Alerts and Reporting00 Ratings6.32 Ratings00 Ratings
    Threat Analysis00 Ratings10.01 Ratings00 Ratings
    Threat Intelligence Reporting00 Ratings10.01 Ratings00 Ratings
    Automated Threat Identification00 Ratings10.01 Ratings00 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Cisco Umbrella and Cloudflare Access and Microsoft Intune
    Feature
    Cisco Umbrella
    -
    Ratings
    Cloudflare Access
    9.2
    2 Ratings
    7% above category average
    Microsoft Intune
    -
    Ratings
    Continuous Verification00 Ratings10.02 Ratings00 Ratings
    Secure Web Gateways00 Ratings10.02 Ratings00 Ratings
    Network Flow Control00 Ratings10.02 Ratings00 Ratings
    Network Traffic Analysis00 Ratings6.32 Ratings00 Ratings
    Segmentation Leveraging00 Ratings10.02 Ratings00 Ratings
    Admin Access Control00 Ratings7.82 Ratings00 Ratings
    Network Data Encryption00 Ratings9.32 Ratings00 Ratings
    Network Topology Mapping00 Ratings10.01 Ratings00 Ratings
    Best Alternatives
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Small Businesses
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    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
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    Action1
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    Forescout Vistaro Platform
    Score6.6 out of 10
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    Score9 out of 10
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    User Ratings
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Likelihood to Recommend
    8.9
    (124 ratings)
    10.0
    (6 ratings)
    8.7
    (53 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    -
    (0 ratings)
    9.9
    (2 ratings)
    Usability
    7.5
    (10 ratings)
    10.0
    (2 ratings)
    8.4
    (12 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    6.9
    (14 ratings)
    Support Rating
    6.9
    (63 ratings)
    9.1
    (3 ratings)
    10.0
    (10 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    -
    (0 ratings)
    8.9
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    7.6
    (14 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaCloudflare AccessMicrosoft Intune
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    Cloudflare
    I wanted to securely connect to my servers without getting tracked by malicious attackers, even though I was on public Wi-Fi. Security was my top priority, and I also wanted a setup that was easy and quick to start and provided great network performance. Cloudflare's Zero trust matches my criteria for becoming my first choice.
    Incentivized
    Read full review
    Microsoft
    Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
    Incentivized
    Read full review
    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    Cloudflare
    • Block access to known bad, risky, or unwanted destinations at the DNS or HTTP level.
    • Excellent protection for remote users.
    • Best in class browser isolation techniques.
    Incentivized
    Read full review
    Microsoft
    • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
    • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
    • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
    Incentivized
    Read full review
    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    Cloudflare
    • Cloudflare still need to improve CASB direction to complete set of SASE tools.
    • More integrations with the third-party agents to check device posture in the Zero Trust framework.
    • More granularity in firewall rules for full replacement of on-premise solutions.
    Incentivized
    Read full review
    Microsoft
    • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
    • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
    • Add a feature to push out software updates for 3rd party apps
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Microsoft
    Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
    Incentivized
    Read full review
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    Cloudflare
    Within a few hours, new engineers are trained in basic tasks and are quite happy they are able to resolve issues independently. After SSO is configured, onboarding is as simple as signing into m365 via a web browser popup.
    Incentivized
    Read full review
    Microsoft
    The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Microsoft
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Microsoft
    It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    Cloudflare
    Good chat support from the portal for basic questions and minor issues. The enterprise support line is provided as well.
    Read full review
    Microsoft
    We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
    Incentivized
    Read full review
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Microsoft
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Microsoft
    Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    Cloudflare
    Cloudflare was both the most feature-rich and cost-effective of comparisons. Presales engagement understood our challenges and was keen to solve them.
    Incentivized
    Read full review
    Microsoft
    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    Cloudflare
    No answers on this topic
    Microsoft
    No answers on this topic
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
    Cloudflare
    • The cost of Cloudflare Zero trust is much lower, hence reducing spending on infrastructure security.
    • The Network performance is improved thanks to Warp protocol.
    • Requires less maintenance and hence saves time.
    Incentivized
    Read full review
    Microsoft
    • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
    • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
    • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
    • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
    Incentivized
    Read full review
    ScreenShots