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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    GoodAccess

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    GoodAccess is a cybersecurity platform (SASE/SSE) that empowers medium-sized enterprises to easily implement Zero Trust Architecture (ZTA) in their infrastructure, regardless of its complexity or scale. By leveraging a Low-Code/No-Code approach, GoodAccess delivers a hardware-free, rapid deployment solution within hours or days, allowing companies to enhance their security without the need for in-house IT experts. The platform ensures…

    $35

    per month for 5 users (minimum)

    Pricing
    Cisco UmbrellaGoodAccess
    Editions & Modules
    No answers on this topic
    Essential
    7 USD
    per month per user
    Premium
    11 USD
    per month per user
    Enterprise
    on request
    per user/month. Min 20 users.
    Offerings
    Pricing Offerings
    Cisco UmbrellaGoodAccess
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaGoodAccess
    Considered Both Products
    Cisco
    No answer on this topic
    GoodAccess
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    100%
    Would buy again
    26 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    96%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    96%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    100%
    Implementation went as expected
    26 Answers
    Features
    Cisco UmbrellaGoodAccess
    Identity Management
    Comparison of Identity Management features of Cisco Umbrella and GoodAccess
    Feature
    Cisco Umbrella
    -
    Ratings
    GoodAccess
    8.1
    4 Ratings
    8% below category average
    Multi-Factor Authentication00 Ratings8.14 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Umbrella and GoodAccess
    Feature
    Cisco Umbrella
    -
    Ratings
    GoodAccess
    8.8
    2 Ratings
    2% below category average
    Endpoint Detection and Response (EDR)00 Ratings8.82 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Cisco Umbrella and GoodAccess
    Feature
    Cisco Umbrella
    -
    Ratings
    GoodAccess
    6.0
    5 Ratings
    28% below category average
    Network Analytics00 Ratings6.44 Ratings
    Threat Recognition00 Ratings5.74 Ratings
    Vulnerability Classification00 Ratings3.32 Ratings
    Automated Alerts and Reporting00 Ratings7.13 Ratings
    Threat Analysis00 Ratings5.83 Ratings
    Threat Intelligence Reporting00 Ratings5.83 Ratings
    Automated Threat Identification00 Ratings8.21 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Cisco Umbrella and GoodAccess
    Feature
    Cisco Umbrella
    -
    Ratings
    GoodAccess
    7.6
    8 Ratings
    12% below category average
    Continuous Verification00 Ratings7.35 Ratings
    Secure Web Gateways00 Ratings8.28 Ratings
    Network Flow Control00 Ratings9.65 Ratings
    Network Traffic Analysis00 Ratings6.35 Ratings
    Segmentation Leveraging00 Ratings5.54 Ratings
    Admin Access Control00 Ratings9.18 Ratings
    Network Data Encryption00 Ratings8.26 Ratings
    Network Topology Mapping00 Ratings7.15 Ratings
    Best Alternatives
    Cisco UmbrellaGoodAccess
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    Forescout Vistaro Platform
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaGoodAccess
    Likelihood to Recommend
    8.9
    (124 ratings)
    10.0
    (25 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    9.1
    (1 ratings)
    Usability
    7.5
    (10 ratings)
    -
    (0 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (63 ratings)
    9.1
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaGoodAccess
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    GoodAccess
    Getting remote users to the internal network without compromising the internal network to many different IP whitelistings. This was our case. We were able to get that going very easily and our internal team workload decreased dramatically managing internal network access. All we have to do is provide VPN to the users, approve their devices and we are good to go
    Read full review
    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    GoodAccess
    • Ease of use/onboarding, it's very easy for an IT admin to deploy to users
    • Simplicity, their management interface is dead simple to use and still powerful
    • Static VPN locations! We were looking for a pretty specific place, and they offered many of our second choices as well.
    Read full review
    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    GoodAccess
    • I believe the pricing model could use some better math for scalability, but it's still highly competitive and simple to upgrade with. For a mid-startup it will be harder to choose a company I believe, but for a 2-10 person organisation, there won't be any better.
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    GoodAccess
    I was tired to find good VPN service and want to help everyone to find real good quality and team. Want to advice Goodaccess to everyone, just try it, you'll see yourself. price is good, quality is the best and what is important, when you are buying package, you know what you will get.
    Read full review
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    GoodAccess
    It was easy to setup, is easy to use and a great product for the price. It is not the fanciest or the most complicated VPN on the market, but it does exactly what our company needed it for and it does it very well. We would recommend this VPN to other companies in our situation as well
    Read full review
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    GoodAccess
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    GoodAccess
    No answers on this topic
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    GoodAccess
    We have hardly had any incidents because the service works very good, but when we have had doubts about the implementation of the gateway to connect ours clouds, the GoodAccess service has been fast and efficient. We have been able to implement and deliver our infrastructure faster with their help.
    Incentivized
    Read full review
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    GoodAccess
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    GoodAccess
    No answers on this topic
    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    GoodAccess
    GoodAccess specifically addresses our need for a static IP gateway. Other products come with too many features irrelevant to us. We have very specific needs that must be enabled in a very short time frame and GoodAccess was good for us like that, basically, turn key. GoodAccess connection also shows good connectivity speed and that was good enough for us.
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    GoodAccess
    No answers on this topic
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
    GoodAccess
    • Thanks to this solution, we were able to secure access to our cloud resources and stop threats that we received frequently.
    • GoodAccess allows us to grant and withdraw access to our resources in a very simple way, in the event that there are changes in personnel in the work teams or contractors.
    Incentivized
    Read full review
    ScreenShots

    GoodAccess Screenshots

    Screenshot of the GoodAccess mobile app.Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot