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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    LogRhythm NextGen SIEM Platform

    Score7.7 out of 10
    N/AThe LogRhythm NextGen SIEM Platform, from LogRhythm in Boulder, Colorado, is security information and event management (SIEM) software which includes SOAR functionality via SmartResponse Automation Plugins (a RespondX feature), the DetectX security analytics module, and AnalytiX as a log management solution that centralizes log data, enriches it with contextual details and applies a consistent schema across all data types.N/A
    Pricing
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Considered Both Products
    Cisco
    No answer on this topic
    LogRhythm
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    75%
    Would buy again
    9 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    75%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Cisco Umbrella and LogRhythm NextGen SIEM Platform
    Feature
    Cisco Umbrella
    -
    Ratings
    LogRhythm NextGen SIEM Platform
    6.7
    22 Ratings
    17% below category average
    Centralized event and log data collection00 Ratings8.522 Ratings
    Correlation00 Ratings7.522 Ratings
    Event and log normalization/management00 Ratings8.022 Ratings
    Deployment flexibility00 Ratings4.021 Ratings
    Integration with Identity and Access Management Tools00 Ratings6.018 Ratings
    Custom dashboards and workspaces00 Ratings7.022 Ratings
    Host and network-based intrusion detection00 Ratings7.016 Ratings
    Data integration/API management00 Ratings5.54 Ratings
    Behavioral analytics and baselining00 Ratings7.04 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings7.04 Ratings
    Response orchestration and automation00 Ratings6.04 Ratings
    Reporting and compliance management00 Ratings6.05 Ratings
    Incident indexing/searching00 Ratings8.04 Ratings
    Best Alternatives
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Likelihood to Recommend
    8.9
    (124 ratings)
    7.0
    (22 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    8.0
    (2 ratings)
    Usability
    7.5
    (10 ratings)
    6.5
    (4 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (63 ratings)
    8.2
    (9 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    8.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaLogRhythm NextGen SIEM Platform
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
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    LogRhythm
    Having mostly worked with their on-premises solution, I think it's well-suited for small , medium, and even big organisations. I feel it might be less suited if the customer wants a SIEM with 100% uptime, as it goes down a lot. Or if they want to depend on customer support. I suggest that if you want to go with LR, you have to have your own experienced engineers to work on.
    Incentivized
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    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
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    LogRhythm
    • LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them.
    • The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference.
    • The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources.
    • I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console.
    • In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface.
    Incentivized
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    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
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    LogRhythm
    • LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees.
    • LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n).
    • The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive.
    Incentivized
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    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
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    LogRhythm
    LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
    Incentivized
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    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
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    LogRhythm
    LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
    Incentivized
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    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
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    LogRhythm
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
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    LogRhythm
    No answers on this topic
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
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    LogRhythm
    While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
    Incentivized
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    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
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    LogRhythm
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
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    LogRhythm
    • Buy professional services.
    • Buy and implement the system if possible.
    • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
    • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
    • Don't be afraid to call for help during your first months of use.
    • Don't close any ticket until you are sure the expected results are verified.
    • Use the community forums to discuss issues with your peers.
    • Watch the training videos offered by L R University.
    Incentivized
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    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
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    LogRhythm
    LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
    Incentivized
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    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
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    LogRhythm
    No answers on this topic
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
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    LogRhythm
    • It gives the overall view of the environment so we are always aware of our security position.
    • It has created operational effectiveness; we are able to rapidly detect threats and resolve it fast.
    • We have been able to track inappropriate login attempts through tickets.
    Incentivized
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