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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    CyberSentriq Email Security

    Score7.4 out of 10
    N/ACyberSentriq Email Security (formerly SpamTitan from TitanHQ) blocks unsolicited emails, phishing attempts, spoofing and illicit content. It is designed to keep learning too, becoming more resilient over time, continuously improving to provide better protection.N/A
    Pricing
    Cisco UmbrellaCyberSentriq Email Security
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UmbrellaCyberSentriq Email Security
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaCyberSentriq Email Security
    Considered Both Products
    Cisco
    No answer on this topic
    CyberSentriq
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    No answers on this topic
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    No answers on this topic
    Features
    Cisco UmbrellaCyberSentriq Email Security
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cisco Umbrella and CyberSentriq Email Security
    Feature
    Cisco Umbrella
    -
    Ratings
    CyberSentriq Email Security
    7.4
    2 Ratings
    13% below category average
    Anti-malware00 Ratings7.02 Ratings
    Customizability00 Ratings5.02 Ratings
    Data Loss Protection00 Ratings9.01 Ratings
    Threat Detection00 Ratings6.02 Ratings
    Sandboxing00 Ratings10.01 Ratings
    End-to-End Encryption00 Ratings9.01 Ratings
    Management Tools00 Ratings6.02 Ratings
    Best Alternatives
    Cisco UmbrellaCyberSentriq Email Security
    Small Businesses
    No answers on this topic
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    No answers on this topic
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaCyberSentriq Email Security
    Likelihood to Recommend
    8.9
    (124 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (10 ratings)
    -
    (0 ratings)
    Availability
    8.7
    (11 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (63 ratings)
    10.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaCyberSentriq Email Security
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
    Read full review
    CyberSentriq
    For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
    Incentivized
    Read full review
    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
    Read full review
    CyberSentriq
    • Fast mail delivery
    • Easy to view and release messages that are not actually spam
    • Online portal is easy to navigate
    • Settings are easily customized
    Incentivized
    Read full review
    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
    Read full review
    CyberSentriq
    • Allow for more granular settings
    • Better description of why messages may be quarantined
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
    Read full review
    CyberSentriq
    SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
    Incentivized
    Read full review
    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
    Read full review
    CyberSentriq
    SpamTitan Email Security offers many more features and custom options than other products for email security.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
    Read full review
    CyberSentriq
    No answers on this topic
    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
    Read full review
    CyberSentriq
    • We keep our email system threat proof. This lets us focus on what matters to our business.
    • We are able to encrypt emails and this is a plus when it comes to privacy.
    Incentivized
    Read full review
    ScreenShots

    CyberSentriq Email Security Screenshots

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