Cisco Webex DX80 (discontinued) vs. GlobalMeet Webcast

It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.

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Their team was very hands-on and helpful in the set-up and execution of our meeting. I would recommend them, especially for first-time virtual meeting planners. They were thorough and thoughtful in the planning process, which made the execution smoother.

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• Successful image/video quality.
• By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
• Can be used as a touch screen and also as a PC monitor.
• Can be managed by Call Manager, TMS, VCS.
• Easy and user-friendly.

• It's very helpful to have a point of contact to manage communication and the event. We've worked with a few event managers over the years and they have all been great.
• We've also had great experience during the production (e.g., pre-recording sessions for simlive events). All the production team members we've worked with have been professional and efficient.
• Our main account contact has been an absolute pleasure to work with. He is detail oriented and responsive. And we particularly appreciate his thoughtful follow-ups after the events to confirm everything met our expectations.

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• Touch controller calibration could be a challenge
• You can’t use the camera like a normal web cam
• When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.

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• Although I love the polling feature, there are a few kinks that could be worked out, as the dialogue box at times interferes with the presentation.
• Have the "guest" and "host" bubbles bigger when logging in, sometimes guests get confused and log in as a host accidentally thinking they need a password to join.
• A kink I've noticed lately, is not being able to upload presentations forcing me to use screenshare. I'm not sure if it's a naming convention or why this error occurs.
• I have limited use in the webcam feature as when using it in the past there was a serious lag time making it difficult to communicate, but, it could've been my internet speed as well... I'll have to give it another shot.

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In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Generally, I find it relatively easy to use, but I'm a techie, so I understand that a certain amount of training is required for most other business users. The counterpoint here is, of course, that GM provides excellent knowledge articles and training material. The barrier of entry is a bit high due to customer hesitation to "just try it". Training is necessary, but well done and available. Knowledge is a Self-Service after all.

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I give top marks for Cisco Webex DX80 support. We have Cisco Smartnet and I can confirm that they are exceptional in answering and resolving doubts and problems with the device. On the phone, you are quickly answered and one of the Cisco experts solves your problem in your language.

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Didn't have any experience with other product lines as our company was a user and a fan of the Cisco Webex platform so didn't bother to go to any other competition. Webex provided us with all that was required to fulfill our business needs while maintaining high end.

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GlobalMeet is much superior in service and attention to detail for their client's events. Repeat business is a gauge of success and they have much repeat business.

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• It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
• This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.

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• GlobalMeet Webcast has allowed us to provide our training to a large audience at a price point suited for a non-profit

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