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Cisco Webex Social (Discontinued) vs. Discourse

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Webex Social (Discontinued)

    Score8 out of 10
    N/ACisco Webex Social has been retired and is no longer supported.N/A

    Discourse

    Score7 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    Pricing
    Cisco Webex Social (Discontinued)Discourse
    Editions & Modules
    No answers on this topic
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Cisco Webex Social (Discontinued)Discourse
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cisco Webex Social (Discontinued)Discourse
    Communication
    Comparison of Communication features of Cisco Webex Social (Discontinued) and Discourse
    Feature
    Cisco Webex Social (Discontinued)
    10.0
    1 Ratings
    22% above category average
    Discourse
    -
    Ratings
    Chat10.01 Ratings00 Ratings
    Integrates with Outlook10.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Webex Social (Discontinued) and Discourse
    Feature
    Cisco Webex Social (Discontinued)
    8.3
    1 Ratings
    3% above category average
    Discourse
    -
    Ratings
    Document collaboration10.01 Ratings00 Ratings
    Access control10.01 Ratings00 Ratings
    Advanced security features5.01 Ratings00 Ratings
    Best Alternatives
    Cisco Webex Social (Discontinued)Discourse
    Small Businesses
    Flock
    Score9.5 out of 10
    Higher Logic Thrive
    Score8.9 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Higher Logic Vanilla
    Score5.5 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Verint Community
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Webex Social (Discontinued)Discourse
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.9
    (3 ratings)
    User Testimonials
    Cisco Webex Social (Discontinued)Discourse
    Likelihood to Recommend
    Cisco
    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Pros
    Cisco
    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Cons
    Cisco
    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Incentivized
    Read full review
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    ScreenShots