Cisco Webex Social (Discontinued) vs. Microsoft Viva Engage vs. Virola Messenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 8.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Microsoft Viva Engage
Score 8.5 out of 10
N/A
Microsoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.
$24
per year per user
Virola Messenger
Score 8.5 out of 10
N/A
Virola Messenger is a corporate messenger for secure team collaboration. Both self-hosted and cloud Virola servers are available. Main features: private and group chat rooms file transfer and unlimited storage reactions, mentions, replies and discussions continuous voice and video meetings voice meetings recording live avatars issue tracking with task board screen sharing remote…
$22
per month 11 users (minimum)
Pricing
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
Editions & Modules
No answers on this topic
Microsoft Viva Employee Communications and Communities
$24
per year per user
Microsoft Viva Suite
$144
per year per user
Annual Subscription
$1.30
per month per user
Monthly Subscription
$1.56
per month per user
Perpetual License
$31.24
one-time fee per user
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
Free Trial
NoNoNo
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoNoYes
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsMicrosoft Viva Engage is also available in some Microsoft 365 packages.
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
Features
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
Microsoft Viva Engage
8.5
49 Ratings
6% above category average
Virola Messenger
9.5
2 Ratings
17% above category average
Chat10.01 Ratings9.344 Ratings9.52 Ratings
Integrates with Outlook10.01 Ratings8.632 Ratings00 Ratings
Notifications00 Ratings8.449 Ratings00 Ratings
Discussions00 Ratings9.648 Ratings00 Ratings
Surveys00 Ratings9.238 Ratings00 Ratings
Internal knowledgebase00 Ratings9.338 Ratings00 Ratings
Integrates with GoToMeeting00 Ratings7.314 Ratings00 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.713 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
3% above category average
Microsoft Viva Engage
8.7
42 Ratings
8% above category average
Virola Messenger
9.0
2 Ratings
11% above category average
Document collaboration10.01 Ratings8.235 Ratings00 Ratings
Access control10.01 Ratings8.335 Ratings00 Ratings
Advanced security features5.01 Ratings8.333 Ratings00 Ratings
Versioning00 Ratings9.728 Ratings00 Ratings
Video files00 Ratings8.936 Ratings9.02 Ratings
Audio files00 Ratings8.734 Ratings9.02 Ratings
Integrates with Google Drive00 Ratings8.014 Ratings00 Ratings
Device sync00 Ratings9.328 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Microsoft Viva Engage
8.3
46 Ratings
7% above category average
Virola Messenger
7.8
2 Ratings
0% above category average
Task Management00 Ratings8.728 Ratings8.52 Ratings
Gantt Charts00 Ratings8.515 Ratings00 Ratings
Scheduling00 Ratings7.923 Ratings00 Ratings
Workflow Automation00 Ratings7.623 Ratings00 Ratings
Mobile Access00 Ratings8.843 Ratings8.02 Ratings
Search00 Ratings8.143 Ratings7.01 Ratings
Visual planning tools00 Ratings8.326 Ratings00 Ratings
Best Alternatives
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
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Score 9.8 out of 10
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Score 9.8 out of 10
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Score 9.8 out of 10
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Score 9.0 out of 10
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
Likelihood to Recommend
10.0
(1 ratings)
8.4
(55 ratings)
8.5
(2 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(11 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
8.0
(5 ratings)
-
(0 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
7.0
(12 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
7.0
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Microsoft Viva EngageVirola Messenger
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review
Microsoft
Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
Read full review
Provide Support Live Chat
This is fantastic for offices that have employees working from home. It is a much cleaner and easier way to discuss projects or even have informal conversations. However if all employees are working from the same office, the features are limited as conversation, screen sharing, and task management are less valuable.
Read full review
Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review
Microsoft
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
Read full review
Provide Support Live Chat
  • Secure chatting
  • Chatrooms
  • File transfer/ sharing
Read full review
Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review
Microsoft
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
Read full review
Provide Support Live Chat
  • A cleaner interface.
  • More intuitive for older generations.
  • Customizable notification tones
Read full review
Likelihood to Renew
Cisco
No answers on this topic
Microsoft
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
Read full review
Provide Support Live Chat
No answers on this topic
Usability
Cisco
No answers on this topic
Microsoft
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Read full review
Provide Support Live Chat
No answers on this topic
Reliability and Availability
Cisco
No answers on this topic
Microsoft
Very available
Read full review
Provide Support Live Chat
No answers on this topic
Performance
Cisco
No answers on this topic
Microsoft
It's a simple product but it does provide value.
Read full review
Provide Support Live Chat
No answers on this topic
Support Rating
Cisco
No answers on this topic
Microsoft
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
Read full review
Provide Support Live Chat
No answers on this topic
Online Training
Cisco
No answers on this topic
Microsoft
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Read full review
Provide Support Live Chat
No answers on this topic
Implementation Rating
Cisco
No answers on this topic
Microsoft
We organically implemented the product
Read full review
Provide Support Live Chat
No answers on this topic
Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Read full review
Microsoft
Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
Read full review
Provide Support Live Chat
It's really early to judge Virola's capabilities with other offerings or tools in the marketplace but with the set of features the tool offers at the moment at the negligible price it can surely be counted as a dark horse to make its way through to be one of the best. Provide that it has the ability to support larger teams, it can really be successful in the future.
Read full review
Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Read full review
Microsoft
  • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
  • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
  • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
Read full review
Provide Support Live Chat
  • Kept everyone in the loop
  • Allowed for seamless project discussions from inside and outside the office.
  • Great way to share screens which was very important.
Read full review
ScreenShots

Virola Messenger Screenshots

Screenshot of Virola Messenger desktop and mobile client appsScreenshot of Issues and discussions in Virola MessengerScreenshot of Virola Messenger mobile client appScreenshot of Task board in Virola MessengerScreenshot of Screen sharing and remote control in Virola Messenger