What users are saying about
7 Ratings
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Score 8.9 out of 100
7 Ratings
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Score 7 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Sococo

Great for communication and work from home offices. It has a great visual layout, which removes the disconnect among the organization when working from home. It is less appropriate for bigger companies due to the official capacity limits for meetings. Sococo is an excellent way to check in with staff and be accountable to each other. However, if you are always working from home - this program may not be ideal due to the limitations mentioned earlier.Sococo is good if each employee has access to very high-speed internet. High -speed internet is a limitation for those in rural areas.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Sococo
5.7
Chat
Cisco Webex Social (Discontinued)
10.0
Sococo
8.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Sococo
4.0
Notifications
Cisco Webex Social (Discontinued)
Sococo
5.0
Discussions
Cisco Webex Social (Discontinued)
Sococo
6.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
Sococo
5.0
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
Sococo
5.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Sococo
7.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Sococo
4.6
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Sococo
3.0
Access control
Cisco Webex Social (Discontinued)
10.0
Sococo
5.0
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Sococo
6.0
Versioning
Cisco Webex Social (Discontinued)
Sococo
6.0
Video files
Cisco Webex Social (Discontinued)
Sococo
3.0
Audio files
Cisco Webex Social (Discontinued)
Sococo
3.0
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Sococo
5.0
Device sync
Cisco Webex Social (Discontinued)
Sococo
6.0

Project Management

Cisco Webex Social (Discontinued)
Sococo
4.7
Task Management
Cisco Webex Social (Discontinued)
Sococo
5.0
Scheduling
Cisco Webex Social (Discontinued)
Sococo
5.0
Workflow Automation
Cisco Webex Social (Discontinued)
Sococo
4.0
Mobile Access
Cisco Webex Social (Discontinued)
Sococo
3.0
Search
Cisco Webex Social (Discontinued)
Sococo
3.0
Visual planning tools
Cisco Webex Social (Discontinued)
Sococo
8.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Sococo

  • Conference calls. No need for formal invites, excellent call quality and reliability.
  • Virtual rooms - see who's talking with who.
  • Instant chat - can also use Slack as a backend.
John Ball | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Sococo

  • On rare occasions my co-workers have had problems where they open Sococo and it doesn't recognize when they're speaking. However, restarting the program usually fixes it.
  • Users can 'knock' on another's 'virtual' office to come in to talk. Essentially, the same as waiting for a person to pick up when calling on a landline. An option to auto-let anyone in who knocks would be useful.
Anonymous | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Sococo

Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Sococo

Sococo 6.0
Based on 1 answer
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Sococo

WebEx Meetings, Skype for Business, and Google Hangouts all require that you create some sort of "call event" that people can join or leave. Sococo gives you the ability to seamlessly move between meetings within one app and also provide a status of available or unavailable, or better yet, people can just see that you're in a meeting and who you're in that meeting with. This provides the opportunity for a boss to step in and determine a meeting isn't super important, so they can talk to someone in the meeting.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Sococo

  • Sococo completely overcame the problem of staying in touch with remote development teams.
  • Enabled daily scrum meetings, sprint reviews, etc.
  • Helped keep everybody engaged in the project.
John Ball | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sococo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Sococo
7.0

Usability

Cisco Webex Social (Discontinued)
Sococo
7.0

Support Rating

Cisco Webex Social (Discontinued)
Sococo
6.0

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