What users are saying about
9 Ratings
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Score 9.5 out of 100
8 Ratings
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Score 1 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 2 feature sets: Communication, File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
5.3

Sococo

53%
Sococo ranks higher in 5/7 features

Chat

10.0
100%
1 Rating
5.0
50%
5 Ratings

Integrates with Outlook

10.0
100%
1 Rating
4.0
40%
1 Rating

Notifications

N/A
0 Ratings
5.0
50%
5 Ratings

Discussions

N/A
0 Ratings
6.0
60%
3 Ratings

Internal knowledgebase

N/A
0 Ratings
5.0
50%
2 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
5.0
50%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
4.6

Sococo

46%
Sococo ranks higher in 6/8 features

Document collaboration

10.0
100%
1 Rating
3.0
30%
1 Rating

Access control

10.0
100%
1 Rating
5.0
50%
1 Rating

Advanced security features

5.0
50%
1 Rating
6.0
60%
1 Rating

Versioning

N/A
0 Ratings
6.0
60%
1 Rating

Video files

N/A
0 Ratings
3.0
30%
1 Rating

Audio files

N/A
0 Ratings
3.0
30%
1 Rating

Integrates with Google Drive

N/A
0 Ratings
5.0
50%
1 Rating

Device sync

N/A
0 Ratings
6.0
60%
2 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
4.7

Sococo

47%
Sococo ranks higher in 6/6 features

Task Management

N/A
0 Ratings
5.0
50%
1 Rating

Scheduling

N/A
0 Ratings
5.0
50%
1 Rating

Workflow Automation

N/A
0 Ratings
4.0
40%
1 Rating

Mobile Access

N/A
0 Ratings
3.0
30%
3 Ratings

Search

N/A
0 Ratings
3.0
30%
2 Ratings

Visual planning tools

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
1.0

Sococo

10%
5 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
7.0

Sococo

70%
1 Rating

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
6.0

Sococo

60%
2 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Social Communications Company

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Social Communications Company

  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Social Communications Company

  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Sococo

    Starting Price

    $14.99 per month per seat

    Editions & Modules

    Sococo editions and modules pricing
    EditionModules
    Sococo$14.99 or $13.99 if paid annually1
    Sococo Unlimited$24.992

    Footnotes

    1. per month per seat
    2. per month per seat

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.

    Usability

    Cisco

    No answers on this topic

    Social Communications Company

    It was easy to use but still needs lots of improvement to collaborate with other tools
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Social Communications Company

    Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Social Communications Company

    I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Social Communications Company

    • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
    • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
    Read full review

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