Cisco Wide Area Application Services vs. Sophos UTM

WAAS works best for cookie cutter and some unique network design implementations. is best suited for an all Cisco network infrastructure. however, a number of 3rd party network devices can be used and supported when using this product. it's easier with all Cisco. It is priced pretty high to get into and medium to enterprise organizations is best suited to implement this in

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UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

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• Network file and application optimization
• VOIP telephony optimization
• Citrix application optimization
• Standardized user experience for networking usage

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• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

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• Administrator GUI user interface is archaic and very dated
• Admin GUI lacks a bunch of feature support options you have to do via CLI
• Some endpoint functionality needs to be done at each site instead of from the central admin tool. so redundant effort and can cause site config drift
• Admin GUI lacks some monitoring and reporting options that would be helpful for support and trouble resolution

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• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

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The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

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I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

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We are already a Cisco organization for network and security products. Cisco provided us discounting competitors just couldn't get to. competitors required more hardware and more complex setup requirements over this product due to our network design. The end result when comparing WAAS to others were going to be the same speed, experience, and pretty much the same administration requirements from IT. The added cost savings won us over.

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I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

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• saves monthly internet service costs
• seamless network experience for all users at all sites
• ok troubleshooting admin portal so some IT skills are required to manage this
• is costly to purchase
• somewhat complex to set up but easy to administer once working

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• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

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