31 Ratings
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Score 9.2 out of 100
72 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Feature Set Ratings

    Identity Management

    Citrix Endpoint Management

    Feature Set Not Supported
    N/A
    9.0

    CyberArk Workforce Identity

    90%
    CyberArk Workforce Identity ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Password Management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    ID Risk Management

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Attribute Ratings

    • Citrix Endpoint Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.1

    Citrix Endpoint Management

    91%
    8 Ratings
    9.0

    CyberArk Workforce Identity

    90%
    43 Ratings

    Likelihood to Renew

    Citrix Endpoint Management

    N/A
    0 Ratings
    10.0

    CyberArk Workforce Identity

    100%
    2 Ratings

    Usability

    10.0

    Citrix Endpoint Management

    100%
    1 Rating

    CyberArk Workforce Identity

    N/A
    0 Ratings

    Support Rating

    9.6

    Citrix Endpoint Management

    96%
    4 Ratings
    9.0

    CyberArk Workforce Identity

    90%
    8 Ratings

    Likelihood to Recommend

    Citrix

    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Read full review

    Cyberark

    Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
    Read full review

    Pros

    Citrix

    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Read full review

    Cyberark

    • User provisioning is accurate, effective, and fully customizable.
    • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
    • The user interface is clean and easy to navigate.
    • Support is helpful and prompt.
    Read full review

    Cons

    Citrix

    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Read full review

    Cyberark

    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Read full review

    Pricing Details

    Citrix Endpoint Management

    Starting Price

    Editions & Modules

    Citrix Endpoint Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      CyberArk Workforce Identity

      Starting Price

      $3 per user/per month

      Editions & Modules

      CyberArk Workforce Identity editions and modules pricing
      EditionModules
      Analytics$31
      App Gateway$32
      Endpoints$33

      Footnotes

      1. per user/per month
      2. per user/per month
      3. per user/per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $4

      Additional Details

      There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us.

      Likelihood to Renew

      Citrix

      No answers on this topic

      Cyberark

      Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
      Read full review

      Usability

      Citrix

      The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
      Read full review

      Cyberark

      No answers on this topic

      Support Rating

      Citrix

      Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
      Read full review

      Cyberark

      The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
      Read full review

      Alternatives Considered

      Citrix

      With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
      Read full review

      Cyberark

      Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
      Read full review

      Return on Investment

      Citrix

      • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
      • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
      • Easy access to internal resources - no need for separate vpn, etc...
      Read full review

      Cyberark

      • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
      • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
      Read full review

      Add comparison