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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Rocket Remote Desktop

    Score3.4 out of 10
    N/ARocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access.N/A
    Pricing
    Citrix Endpoint ManagementRocket Remote Desktop
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementRocket Remote Desktop
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementRocket Remote Desktop
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Rocket Software
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Citrix Endpoint ManagementRocket Remote Desktop
    Remote Administration
    Comparison of Remote Administration features of Citrix Endpoint Management and Rocket Remote Desktop
    Feature
    Citrix Endpoint Management
    -
    Ratings
    Rocket Remote Desktop
    9.6
    3 Ratings
    20% above category average
    File transfer00 Ratings8.02 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.01 Ratings
    Access to sleeping/powered-off computers00 Ratings10.01 Ratings
    Over-the-Internet remote session00 Ratings10.02 Ratings
    Remote management of servers & workstations00 Ratings10.03 Ratings
    Remote Active Directory® management00 Ratings10.01 Ratings
    Centralized management dashboard00 Ratings8.42 Ratings
    Session record00 Ratings10.01 Ratings
    Multi-platform remote control00 Ratings10.02 Ratings
    Best Alternatives
    Citrix Endpoint ManagementRocket Remote Desktop
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementRocket Remote Desktop
    Likelihood to Recommend
    6.3
    (9 ratings)
    10.0
    (3 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix Endpoint ManagementRocket Remote Desktop
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Rocket Software
    If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Rocket Software
    • Organize remote desktop connections
    • Provide easy and fast connections
    • Backup and restore configurations
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Rocket Software
    • I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Rocket Software
    No answers on this topic
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Rocket Software
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    Rocket Software
    ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    Rocket Software
    • Saves DevOps team time recovering from forgotten credentials.
    • Saves DevOps team time from recovering lost/misplaced connection info.
    Incentivized
    Read full review
    ScreenShots

    Rocket Remote Desktop Screenshots

    Screenshot of Open connections in overviewScreenshot of Properties dialogue with integrated help in background tabScreenshot of Connection config dialogue