31 Ratings
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Score 9.2 out of 100
13 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • Citrix Endpoint Management is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.1

Citrix Endpoint Management

91%
8 Ratings
8.0

SOTI MobiControl

80%
4 Ratings

Usability

10.0

Citrix Endpoint Management

100%
1 Rating
8.0

SOTI MobiControl

80%
1 Rating

Support Rating

9.6

Citrix Endpoint Management

96%
4 Ratings
6.0

SOTI MobiControl

60%
1 Rating

Likelihood to Recommend

Citrix

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
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SOTI

Well if you have lots of devices to maintain, then you cannot give admin privileges to the users. You need the kiosk mode, so that the users only operate on whitelisted applications. The usage of SOTI MobiControl also causes efforts. You should consider using it, when the number of devices increases. If there are only a few devices, it might be easier not to use a MDM solution.
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Pros

Citrix

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
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SOTI

  • Flexibility.
  • Ease of configuration.
  • Admin simplicity.
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Cons

Citrix

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
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SOTI

  • Make it easier to load batch files and scripts
  • Have the ability to add full file installs for computers and other devices
  • Ability to have multiple people connected to a device
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Pricing Details

Citrix Endpoint Management

Starting Price

Editions & Modules

Citrix Endpoint Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SOTI MobiControl

    Starting Price

    Editions & Modules

    SOTI MobiControl editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Citrix

      The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
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      SOTI

      I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).
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      Support Rating

      Citrix

      Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
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      SOTI

      We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.
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      Alternatives Considered

      Citrix

      With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
      Read full review

      SOTI

      Soti was always the go to for Windows Mobile. Nobody else came close.
      Read full review

      Return on Investment

      Citrix

      • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
      • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
      • Easy access to internal resources - no need for separate vpn, etc...
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      SOTI

      • Costly per device.
      • Capable solution.
      • Relatively limited configuration capabilities.
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      Screenshots

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