57 Ratings
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Top Rated
192 Ratings
57 Ratings
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Score 7.9 out of 100

Parallels RAS

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Top Rated
192 Ratings
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Score 9.1 out of 100

Attribute Ratings

  • Parallels Remote Application Server is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.7

Citrix Gateway

87%
16 Ratings
9.2

Parallels RAS

92%
124 Ratings

Likelihood to Renew

Citrix Gateway

N/A
0 Ratings
8.1

Parallels RAS

81%
16 Ratings

Usability

Citrix Gateway

N/A
0 Ratings
7.8

Parallels RAS

78%
6 Ratings

Availability

Citrix Gateway

N/A
0 Ratings
9.2

Parallels RAS

92%
3 Ratings

Performance

Citrix Gateway

N/A
0 Ratings
8.2

Parallels RAS

82%
3 Ratings

Support Rating

8.0

Citrix Gateway

80%
3 Ratings
8.7

Parallels RAS

87%
171 Ratings

Online Training

Citrix Gateway

N/A
0 Ratings
7.3

Parallels RAS

73%
2 Ratings

Implementation Rating

Citrix Gateway

N/A
0 Ratings
8.0

Parallels RAS

80%
9 Ratings

Configurability

Citrix Gateway

N/A
0 Ratings
8.1

Parallels RAS

81%
3 Ratings

Ease of integration

Citrix Gateway

N/A
0 Ratings
8.8

Parallels RAS

88%
2 Ratings

Product Scalability

Citrix Gateway

N/A
0 Ratings
9.2

Parallels RAS

92%
2 Ratings

Vendor post-sale

Citrix Gateway

N/A
0 Ratings
8.8

Parallels RAS

88%
3 Ratings

Vendor pre-sale

Citrix Gateway

N/A
0 Ratings
8.8

Parallels RAS

88%
3 Ratings

Likelihood to Recommend

Citrix

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
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Corel Corporation

If you're a business that needs to distribute line of business or general office-type apps to remote or even local users, RAS is a great alternative compared to its overly complex competitors. Even with a small IT team, anyone can get going and produce a functional application cluster and have users onboarded in no time. Your users will be up and running very quickly for most use cases, but if you require some custom functions or if you're thinking about plug-ins or custom development, you may wish to lock elsewhere. RAS is not very easily extensible beyond automation with PowerShell, which we leverage for automatically scaling instances, but say you wished to implement AzureAD-based MFA, there's no way to do anything except TOTP-based MFA in version 18. Overall for small to large businesses, I think RAS is an excellent solution for VDI and RemoteApps-type use cases; for extremely large businesses, there'd need to be a very strong business case analysis.
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Pros

Citrix

  • Very accessible to any app, and any devices using single URL.
  • Very helpful to all the people using Citrix Gateway to do their job.
  • Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.
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Corel Corporation

  • Very easy from an administrative perspective to setup a gateway / load balancing.
  • Extremely fast connection speeds for launching published applications.
  • Flexible security for deploying MFA to targeted users. On competitor's software, it is an on or off setting that applies globally.
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Cons

Citrix

  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
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Corel Corporation

  • Enable users' access to their personal computer drives when accessing the cloud services through Parallels RAS.
  • Limiting and controlling the access to server resources for the users.
  • Need improvement in managing the resolution of service accessed via RAS Client (works well via RAS Browser, though).
  • Improve access to personal and organizational print and scanning devices from the cloud service.
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Pricing Details

Citrix Gateway

Starting Price

$995 per month

Editions & Modules

Citrix Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    The price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.

    Parallels RAS

    Starting Price

    $120 per year per user

    Editions & Modules

    Parallels RAS editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Citrix

      No answers on this topic

      Corel Corporation

      We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
      Read full review

      Usability

      Citrix

      No answers on this topic

      Corel Corporation

      As you may see from other parts of my review - Parallels makes a promise and lives up to it. It is simple and straightforward for staff who use the published applications all day long. They love that fact that if they have a power-blip or Internet blip at home - they do not lose their work - it recovers/reconnects and lets them keep going right where they left off. The published applications make life simple for both the staff and for those of us who have to support them. Overall, it is the simplest way to give people the option to work remotely - and we have several staff who use it right here at their desk in the office as well.
      Read full review

      Reliability and Availability

      Citrix

      No answers on this topic

      Corel Corporation

      If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
      Read full review

      Performance

      Citrix

      No answers on this topic

      Corel Corporation

      I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
      Read full review

      Support Rating

      Citrix

      Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
      Read full review

      Corel Corporation

      I only needed to call support one time, however, the experience was not great. The support specialist was rude and spoke to me quite condescendingly. Also, the "fix" was a clunky walkaround that was not even a permanent fix and would have to be applied multiple times.
      Read full review

      Online Training

      Citrix

      No answers on this topic

      Corel Corporation

      Documentation is fair but sometimes a little difficult to follow
      Read full review

      Implementation Rating

      Citrix

      No answers on this topic

      Corel Corporation

      Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
      Read full review

      Alternatives Considered

      Citrix

      I have not used any products that are somewhat similar to what Citrix Gateway does. And I don't think my company does have another product like it. I have worked in 3 different lines of business for the past 3 years in the company but this is the only time I was required to use it.
      Read full review

      Corel Corporation

      Compared to other offerings, including Citrix and MS plain RDS - this product provides a different level of experience. Its load balancing capabilities are simple to roll out, and an entire farm can be up and running in hours, NOT days. Its OS independence and minimum resource usage, along with its RDS server optimization policies, make it very resource efficient.
      Read full review

      Scalability

      Citrix

      No answers on this topic

      Corel Corporation

      We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
      Read full review

      Return on Investment

      Citrix

      • we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
      • profile issues from Cisco were no longer a problem with Citrix.
      • the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
      Read full review

      Corel Corporation

      • As a replacement for Citrix, the ROI is massive as its simpler but just as good at 90% of things
      • Time saved on the RDP management compared to the standard windows options is great
      • Does require a couple of servers to run and can be done on a DC which is a shame
      Read full review

      Screenshots

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