Citrix Gateway vs. Virtru

We have a hybrid team, and Citrix Gateway is helpful for ensuring secure access to our business apps, no matter the location. In addition, the tool ensures our teams can remotely access business resources and work from any location. It connects teams to resources distributed across cloud and on-premises data centers, ensuring maximum team productivity.

Incentivized

Of all the products out there that integrate with Google, we found Virtru to be the most user-friendly for both our users and the recipients. At the same time, its logging capabilities provide the trail we need for sensitive information. This is one tool for us that has generally been "setup and forget" which helps with the I.T. Dept workload.

Incentivized

• Very clean landing page
• Easy connection to Okta
• One-size-fits-all accessibility for different app assignment needs
• Very clean and easy to understand settings page
• Quick Access favourites page
• Ability to link webpages as well as applications from the admin end for selected users

Incentivized

• Email encryption without installing or exchange keys with the recipient.
• Email DLP that is easy to configure and maintain.
• Application Gateway that encrypts email sent directly from SaaS application (ex. Zendesk, SalesForce).
• Protect attachment with restriction like time, print, and copy.

Incentivized

• I suggest make it more faster because sometimes its lagging but not all the time.
• When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
• I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

• Native Google Docs file encryption should be improved, it's working great in Google Drive but only for files that are not Google native.

Incentivized

Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)

Incentivized

For the one sending/using, I rate a 10. For receiver experience, I would rate it 8, as sometimes there are hiccups. So overall, a 9

Incentivized

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Incentivized

We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.

Incentivized

Full Gmail integration was not a negotiable item for us in our evaluation. Other products provided our needed functionality, but they were outside the standard Gmail interface. That made them more difficult to use, and also less likely to be used. Virtru was the only one we evaluated that actually resided within the Gmail interface, making it very easy to use.

Incentivized

• we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
• profile issues from Cisco were no longer a problem with Citrix.
• the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.

Incentivized

• Saving manual work and a few steps of the daily work of our reps. saving about 50 hours a month.
• Ensuring customer sensitive info is protected.
• Regulation compliance which would prevent us from doing business.

Incentivized