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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Gateway

    Score8.1 out of 10
    N/ACitrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

    $995

    per month

    VMware SRM

    Score9 out of 10
    N/AVMware's Site Recovery Manager (VMware SRM) is a disaster recovery option, used to automate orchestration of failover and failback to minimize downtime and improve availability with VMware Site Recovery Manager.N/A
    Pricing
    Citrix GatewayVMware SRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix GatewayVMware SRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.—
    More Pricing Information
    Community Pulse
    Citrix GatewayVMware SRM
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Citrix GatewayVMware SRM
    Small Businesses
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    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Ivanti Secure Unified Client
    Score4.6 out of 10
    HPE Zerto Software
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix GatewayVMware SRM
    Likelihood to Recommend
    8.0
    (16 ratings)
    7.3
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Citrix GatewayVMware SRM
    Likelihood to Recommend
    Cloud Software Group
    Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.
    Incentivized
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    VMware by Broadcom
    It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
    Incentivized
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    Pros
    Cloud Software Group
    • It simplifies IT management - has greatly reduced our IT administrative burden.
    • It enhances contextual access and security. Policy-based access helps improve security by considering location, device, and user identity.
    • Unified access and performance. The tool ensures a single point of entry for all applications.
    Incentivized
    Read full review
    VMware by Broadcom
    • Easy configuration and setup.
    • Testing of a particular VM or datastore with several VMs is easy.
    • Auto configuration of IPs makes the process even easier.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
    • Ability to customize from a user point of view - hiding apps, customizing visual, etc.
    • Desktop version never remaining signed in (MacBook) - much easier to just access via web.
    • After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    Incentivized
    Read full review
    VMware by Broadcom
    • It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams.
    • VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed.
    • We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company.
    • We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best.
    • As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware.
    • If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients.
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    VMware by Broadcom
    - easy to set up - easy to protect critical servers in case of disaster
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
    Incentivized
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    VMware by Broadcom
    VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
    Incentivized
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    Support Rating
    Cloud Software Group
    Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
    Incentivized
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    VMware by Broadcom
    Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
    Incentivized
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    Alternatives Considered
    Cloud Software Group
    We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
    Incentivized
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    VMware by Broadcom
    Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
    Incentivized
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    Return on Investment
    Cloud Software Group
    • We use Citrix Gateway as booking tool which is important to us.
    • We check our metrics using Citrix which is also important to the company as our performance.
    • We can see also comments and opinions of the customers using this tool.
    Read full review
    VMware by Broadcom
    • The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster.
    • We've been only running for 4 months and haven't had to use SRM.
    Incentivized
    Read full review
    ScreenShots