Clari vs. Agentforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clari
Score 8.6 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
Agentforce
Score 8.0 out of 10
N/A
Agentforce is a solution that provides intelligent bots created and customized via a low code builder. Agentforce agents operate autonomously by retrieving data on demand, building action plans for any task, and executing these plans without human intervention.N/A
Pricing
ClariAgentforce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClariAgentforce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClariAgentforce
Features
ClariAgentforce
Sales Forecasting Features
Comparison of Sales Forecasting Features features of Product A and Product B
Clari
8.2
11 Ratings
0% below category average
Agentforce
-
Ratings
Sales Benchmarking7.48 Ratings00 Ratings
Quick Dashboard/Forecast8.810 Ratings00 Ratings
Sales Visuals8.510 Ratings00 Ratings
Sales Forecast Templates8.210 Ratings00 Ratings
Sales Forecasting Factors8.110 Ratings00 Ratings
Sales Forecast Review8.510 Ratings00 Ratings
Sales Forecasting Management8.610 Ratings00 Ratings
Custom Forecast Models7.810 Ratings00 Ratings
Record of Previous Sales Forecasts8.110 Ratings00 Ratings
Sales Forecast Collaboration:8.610 Ratings00 Ratings
CRM Data Import7.811 Ratings00 Ratings
Best Alternatives
ClariAgentforce
Small Businesses
Agentforce Sales
Agentforce Sales
Score 8.8 out of 10
Jasper
Jasper
Score 7.9 out of 10
Medium-sized Companies
Everstage
Everstage
Score 9.1 out of 10
IBM watsonx Orchestrate
IBM watsonx Orchestrate
Score 8.3 out of 10
Enterprises
Everstage
Everstage
Score 9.1 out of 10
IBM watsonx Orchestrate
IBM watsonx Orchestrate
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClariAgentforce
Likelihood to Recommend
8.6
(38 ratings)
7.0
(2 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
8.3
(16 ratings)
8.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.6
(7 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.6
(4 ratings)
-
(0 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
ClariAgentforce
Likelihood to Recommend
Clari
We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
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Salesforce
Agentforce has a lot of applications. We are using it in consulting to benchmark other clients, what they're doing, where we stand, how can we have better efficiencies coming in, et cetera. Those are the areas where it is doing exceptionally well. The area where we feel it can do much more better is maybe a market benchmark because it's been used across by so many players and it's a connected ecosystem. If Salesforce can have something where it gives me the market view of things, I can then benchmark rather than in my own universe to the broader university Salesforce and I know where I exactly stand and what more can I achieve, what's my final goalpost. So that would be something really great.
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Pros
Clari
  • Creates call summary and add them in created tags to help us to targeted monitoring.
  • Help us create battlecards that agents can use on live calls.
  • Help us create library and playbook of good and bad calls for training.
  • Help us provide a call overview by team.
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Salesforce
  • Which helps in creation of Autonomous AI agents to operate
  • Multi-System Integration with "Zero-Copy" Data Access
  • To built chatbots and copilot tools by utilizing the Atlas Reasoning Engine to function as an autonomous digital workforce
  • Order and Transactional Management
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Cons
Clari
  • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
  • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
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Salesforce
  • It is complex too, more help documentation or videos will help
  • AI assistance doesn’t work well for specific or detailed questions
  • So much configuration available it can put off new users
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Likelihood to Renew
Clari
I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
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Salesforce
No answers on this topic
Usability
Clari
Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
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Salesforce
The platform offers an intuitive overall experience and the expected strong integration with other Salesforce existent tools. It has a low learning curve for new users on the commom use cases, such as intent classification, routing and knowledge-based answers. It could be improved with more transparency regarding to the AI decision logic.
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Reliability and Availability
Clari
becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
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Salesforce
No answers on this topic
Performance
Clari
It always performs well and make sure i am good at what i need to do
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Salesforce
No answers on this topic
Support Rating
Clari
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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Salesforce
No answers on this topic
In-Person Training
Clari
We had one session of in-person training conducted in our office.
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Salesforce
No answers on this topic
Online Training
Clari
Clari has good training materials, videos, and documentation.
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Salesforce
No answers on this topic
Implementation Rating
Clari
No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
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Salesforce
No answers on this topic
Alternatives Considered
Clari
At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
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Salesforce
We did evaluate the EVA bots, which are coming in market for Salesforce effectiveness. Those bots are good, but they're based out of very traditional use cases in the life sciences space. Agentforce is very, very advanced, right? Eva can talk about a typical sales rep coming in, logging in the day, log their entire day, and then probably having a simple text to reporting kind of a view. And that's it. Agentforce gives me a lot of insights, it gives me a lot of actionable insights. It uses its own brain. That's where Salesforce is an AI company. So we trust the Salesforce banner for it to innovate more and more, more and more. And that's where we chose Agentforce over.
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Scalability
Clari
Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
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Salesforce
No answers on this topic
Professional Services
Clari
I believe the services provided to our company were always good to help with installing and improving the product
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Salesforce
No answers on this topic
Return on Investment
Clari
  • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
  • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
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Salesforce
  • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
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ScreenShots