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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    Joomla

    Score8.3 out of 10
    N/AJoomla! is a free and open source content management system used to publish web content. Included features are page caching, RSS feeds, printable versions of pages, news flashes, blogs, polls, a search function, and support for language internationalization.N/A
    Pricing
    ClaritysoftJoomla
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    No answers on this topic
    Offerings
    Pricing Offerings
    ClaritysoftJoomla
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClaritysoftJoomla
    Considered Both Products
    Claritysoft
    No answer on this topic
    The Joomla Project
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    87%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    14 Answers
    Features
    ClaritysoftJoomla
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and Joomla!
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    Joomla!
    -
    Ratings
    Customer data management / contact management8.07 Ratings00 Ratings
    Workflow management4.56 Ratings00 Ratings
    Territory management7.56 Ratings00 Ratings
    Opportunity management6.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings00 Ratings
    Quote & order management7.55 Ratings00 Ratings
    Interaction tracking7.07 Ratings00 Ratings
    Channel / partner relationship management7.05 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and Joomla!
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    Joomla!
    -
    Ratings
    Help desk management8.05 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and Joomla!
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    Joomla!
    -
    Ratings
    Lead management8.84 Ratings00 Ratings
    Email marketing4.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and Joomla!
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    Joomla!
    -
    Ratings
    Task management8.06 Ratings00 Ratings
    Billing and invoicing management7.04 Ratings00 Ratings
    Reporting7.57 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and Joomla!
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    Joomla!
    -
    Ratings
    Forecasting6.05 Ratings00 Ratings
    Pipeline visualization8.05 Ratings00 Ratings
    Customizable reports7.56 Ratings00 Ratings
    Customization
    Comparison of Customization features of Claritysoft and Joomla!
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    Joomla!
    -
    Ratings
    Custom fields9.07 Ratings00 Ratings
    Custom objects8.56 Ratings00 Ratings
    API for custom integration4.56 Ratings00 Ratings
    Security
    Comparison of Security features of Claritysoft and Joomla!
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    Joomla!
    8.3
    51 Ratings
    1% above category average
    Single sign-on capability6.57 Ratings00 Ratings
    Role-based user permissions7.07 Ratings8.351 Ratings
    Platform
    Comparison of Platform features of Claritysoft and Joomla!
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    Joomla!
    -
    Ratings
    Mobile access7.05 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Claritysoft and Joomla!
    Feature
    Claritysoft
    -
    Ratings
    Joomla!
    6.6
    48 Ratings
    17% below category average
    API00 Ratings7.246 Ratings
    Internationalization / multi-language00 Ratings6.047 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Claritysoft and Joomla!
    Feature
    Claritysoft
    -
    Ratings
    Joomla!
    7.7
    54 Ratings
    2% below category average
    WYSIWYG editor00 Ratings8.353 Ratings
    Code quality / cleanliness00 Ratings8.551 Ratings
    Admin section00 Ratings8.249 Ratings
    Page templates00 Ratings7.052 Ratings
    Library of website themes00 Ratings6.350 Ratings
    Mobile optimization / responsive design00 Ratings7.550 Ratings
    Publishing workflow00 Ratings8.450 Ratings
    Form generator00 Ratings7.446 Ratings
    Web Content Management
    Comparison of Web Content Management features of Claritysoft and Joomla!
    Feature
    Claritysoft
    -
    Ratings
    Joomla!
    7.6
    52 Ratings
    1% above category average
    Content taxonomy00 Ratings7.951 Ratings
    SEO support00 Ratings7.650 Ratings
    Bulk management00 Ratings8.049 Ratings
    Availability / breadth of extensions00 Ratings7.052 Ratings
    Community / comment management00 Ratings7.150 Ratings
    Best Alternatives
    ClaritysoftJoomla
    Small Businesses
    Salesflare
    Score10 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftJoomla
    Likelihood to Recommend
    7.6
    (7 ratings)
    8.2
    (75 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (28 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (2 ratings)
    Support Rating
    8.4
    (2 ratings)
    10.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    9.9
    (3 ratings)
    User Testimonials
    ClaritysoftJoomla
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
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    The Joomla Project
    If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than WordPress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.
    Incentivized
    Read full review
    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
    Read full review
    The Joomla Project
    • Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
    • W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
    • Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
    • Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that
    Read full review
    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
    Read full review
    The Joomla Project
    • Because Joomla's user community is smaller than WP, it lacks as many choices from 3rd party developers, meaning it can be a little more difficult to find the right extension for what you need to accomplish
    • Along the same vein, most of the best 3rd-party software for Joomla! is paid
    • Simple features such as Add to Menu and Cache cleaners should be adopted as part of the Joomla! core, though they are available as extensions
    • Joomla! could use a simpler and easier URL rewriting process
    Incentivized
    Read full review
    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
    Read full review
    The Joomla Project
    I gave it a rating of 10 because I just love how Joomla! works, how it is set up and how it handles many users. Also it is very fast, and there is no overload on the MySQL database or servers ever.
    Incentivized
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    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
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    The Joomla Project
    Joomla! 3.x is easily installed either manually or via a script provided by your host. It contains most of the tools needed to begin creating websites right from the start. Those features that it doesn't have are easily installed via links and buttons from the thousands of extensions available in the community
    Read full review
    Performance
    Claritysoft
    No answers on this topic
    The Joomla Project
    Today's Modern Joomla performs very well and is robust and durable. The pages load faster than they ever did in the past and Modern Joomla's integration into other software or systems has become seamless. Modern Joomla sites will last long and will stay running forever.
    Incentivized
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    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
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    The Joomla Project
    Between the core Joomla developers who are excellent at answering questions and providing support, you have a whole community of developers who work with Joomla and are happy to help fellow developers out answering questions and supporting the Joomla project. Out of the many communities I am involved in for open-source software, Joomla's community is by far the best.
    Incentivized
    Read full review
    Online Training
    Claritysoft
    No answers on this topic
    The Joomla Project
    It is good if you know Joomla! if not it can get a bit confusing
    Read full review
    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
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    The Joomla Project
    Joomla has gone through tremendous growing pains. It is now better than ever. But before, when it was going from 1.5-2.5, the templates and plugins would break over and over again. If you don't understand what Joomla was trying to do back then, you might have a bad attitude toward it. Today, those pains are over and things don't break like they used to during that time period.
    Incentivized
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    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
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    The Joomla Project
    We tested other platforms like WordPress, Magento and some local CMS. 
    But Joomla offered us better resources for generating content.
    Joomla is a CMS suitable for many types of projects, especially if you have several people editing content at the same time.
    It allows you to maintain visual standardization and offers many options for working with images.
    With its ability to control access to different articles, categories or even different components, it is a great tool, even if they are managed by different people.
    Incentivized
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    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
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    The Joomla Project
    • Joomla has reduced our costs of rolling out a new website because it uses less developer time and can be rolled out by individual users as needed.
    • Joomla has a lot of extensions and add-ons that make it easy to create and implement advanced solutions quickly.
    Incentivized
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    ScreenShots