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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    OmniFocus

    Score8 out of 10
    N/AOmniFocus is a project management platform for iOS: Mac, iPad, and iPhone. It has features such as task management, Siri capture, and workflow automation.

    $4.99

    per month

    Pricing
    ClaritysoftOmniFocus
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    Web Add-On Subscription
    $4.99
    per month
    Cross-Platform Subscription
    $9.99
    per month
    OmniFocus 3 Standalone (Mac only)
    $49.99
    per month
    OmniFocus 3 Standalone (iPhone only)
    $49.99
    per month
    Offerings
    Pricing Offerings
    ClaritysoftOmniFocus
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClaritysoftOmniFocus
    Considered Both Products
    Claritysoft
    No answer on this topic
    The Omni Group
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    ClaritysoftOmniFocus
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    OmniFocus
    -
    Ratings
    Customer data management / contact management8.07 Ratings00 Ratings
    Workflow management4.56 Ratings00 Ratings
    Territory management7.56 Ratings00 Ratings
    Opportunity management6.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings00 Ratings
    Quote & order management7.55 Ratings00 Ratings
    Interaction tracking7.07 Ratings00 Ratings
    Channel / partner relationship management7.05 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    OmniFocus
    -
    Ratings
    Help desk management8.05 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    OmniFocus
    -
    Ratings
    Lead management8.84 Ratings00 Ratings
    Email marketing4.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    OmniFocus
    -
    Ratings
    Task management8.06 Ratings00 Ratings
    Billing and invoicing management7.04 Ratings00 Ratings
    Reporting7.57 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    OmniFocus
    -
    Ratings
    Forecasting6.05 Ratings00 Ratings
    Pipeline visualization8.05 Ratings00 Ratings
    Customizable reports7.56 Ratings00 Ratings
    Customization
    Comparison of Customization features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    OmniFocus
    -
    Ratings
    Custom fields9.07 Ratings00 Ratings
    Custom objects8.56 Ratings00 Ratings
    API for custom integration4.56 Ratings00 Ratings
    Security
    Comparison of Security features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    OmniFocus
    -
    Ratings
    Single sign-on capability6.57 Ratings00 Ratings
    Role-based user permissions7.07 Ratings00 Ratings
    Platform
    Comparison of Platform features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    OmniFocus
    -
    Ratings
    Mobile access7.05 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    -
    Ratings
    OmniFocus
    6.6
    13 Ratings
    15% below category average
    Task Management00 Ratings8.013 Ratings
    Resource Management00 Ratings7.07 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings7.011 Ratings
    Workflow Automation00 Ratings7.06 Ratings
    Team Collaboration00 Ratings5.04 Ratings
    Support for Agile Methodology00 Ratings4.04 Ratings
    Support for Waterfall Methodology00 Ratings8.03 Ratings
    Document Management00 Ratings6.06 Ratings
    Email integration00 Ratings7.08 Ratings
    Mobile Access00 Ratings9.013 Ratings
    Timesheet Tracking00 Ratings7.03 Ratings
    Change request and Case Management00 Ratings6.03 Ratings
    Budget and Expense Management00 Ratings5.02 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Claritysoft and OmniFocus
    Feature
    Claritysoft
    -
    Ratings
    OmniFocus
    2.7
    2 Ratings
    96% below category average
    Quotes/estimates00 Ratings7.02 Ratings
    Invoicing00 Ratings1.01 Ratings
    Project & financial reporting00 Ratings2.01 Ratings
    Integration with accounting software00 Ratings1.01 Ratings
    Best Alternatives
    ClaritysoftOmniFocus
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftOmniFocus
    Likelihood to Recommend
    7.6
    (7 ratings)
    8.0
    (13 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.4
    (2 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClaritysoftOmniFocus
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
    Read full review
    The Omni Group
    1) Great for managing your work and personal activities. 2) One of the best implementations of the Getting Things Done method. 3) Not really suited for collaborative work management; OmniFocus is managed on a per-user basis so you can't share/assign tasks.
    Incentivized
    Read full review
    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
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    The Omni Group
    • Ease of viewing your projects at a high-level.
    • Ease of viewing what tasks need to be done at the present moment and the sorting of those tasks by availability, due date, start date, needed resources, and project.
    • The visual interface is really nice to work with, the UX/UI is intelligent and intuitive.
    • It's the most extensible software I've used. There is a community of people that publish compatible scripts for Omnifocus at no charge.
    • The code is robust and I've almost never had a bug or a glitch that resulted in issues.
    • The software syncs in the cloud between MacOS and iOS seamlessly and faster than other To-Do software. The sync aspect is available free of charge.
    • The development team at Omnifocus is on top of bugs and they have been adding releases regularly to increase functionality and performance.
    • While OmniFocus adheres to the GTD (Getting things done) principles, it can be used in almost any manner and you aren't stuck with just that methodology.
    Incentivized
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    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
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    The Omni Group
    • I would really like to see graphic presentations of how I allocate my time, what categories of tasks don't get accomplished, etc.
    • I would like to see OmniFocus include Gantt chart functionality, such as allowing me to see how long it took me to accomplish a task from start to finish. Allowing me to actually input time spent, and seeing it on a Gantt chart, would be icing on the cake.
    Incentivized
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    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
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    The Omni Group
    Over the past 4 years of use I still haven't found any product that comes close in terms of capability
    Incentivized
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    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
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    The Omni Group
    This is a super usable tool to use. I really like the front-end user experiences, which makes using it really clear
    Read full review
    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
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    The Omni Group
    OmniFocus has excellent user forums. They're active as well as mature, since the product has been around for years. I've never needed to actually contact customer support because OmniFocus is popular enough that I've always been able to find an answer in the forums, or in an article, or in a YouTube video.
    Incentivized
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    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
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    The Omni Group
    No answers on this topic
    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
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    The Omni Group
    OmniFocus is built for the user with a lot going on - consequently, it does a great job at organizing lots of things in a manageable workload. It's perfect for taking a project and breaking it down into small tasks for yourself or teams. Once you get past the learning curve, it's quick at adding new tasks. Overall, it's an excellent product.
    Incentivized
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    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
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    The Omni Group
    • OmniFocus keeps our tasks moving forward. Using a free script you can search all your current projects for projects that have no next step assigned to it to ensure nothing falls through the cracks.
    • When we serve our clients, the attention to detail we are able to give them comes from accurate tracking of what we need to deliver.
    • We complete projects 25% faster than before and we can see where the bottlenecks are immediate. We have also been forced to document tasks in a more concrete manner which allows for better execution.
    Incentivized
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    ScreenShots