Classroom Manager vs. EPAY Systems

As we use Classroom Manager exclusively for internal purposes, I can only say something about this area. I would definitely recommend it, it's a great tool. Whenever we use it, we feel that people really thought about the way they have designed the software and the functions they have added. The main reason why we decided on this tool was because of its extensive functions. We currently only use like 10% of what it could do (subjective estimation), but we love that whatever learning challenge arises, the Classroom Manager can handle it.

I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.

Incentivized

• The automatic generation of certificates after an employee has successfully completed their mandatory training.
• The software supports a variety of learning media (we work a lot with PDF and video).
• A great analytic & insight tool that helps us to understand more about the learning behavior of our employees

• EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
• System functionality is configurable so that we minimize custom programming.

Incentivized

• The tool has a ton of functions, which makes the navigation in the backend sometimes a [little] tricky.
• Nothing to add :-)

• All-time punches are rounded to 15-minute intervals which can skew accurate break times.
• Slow lading or occasional lags due to server overload.
• Sync errors cause occasional overlapping punches.

Incentivized

Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.

I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.

The process of choosing an LMS took several months and involved many different people and wide rating criteria. What convinced us and made us choose Classroom Manager was the feeling we got every time we used the software or interacted with the company. They know exactly what they are doing, they were always there to support us and as already mentioned: when using the software and browsing through the functions, you just feel that this was created by experts that know their stuff.

Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
used to not give us a very smooth and subtle experience. Thankfully, this tool
has solved all our problems and has been a godsend gift that does its job
quietly and lets the final results make the noise.

Incentivized

• It saves a significant amount of time and money to have everything in one central place.
• In our industry having skilled people with the right knowledge is a MUST to stay ahead of the competition. With the analytic & insight tool, we can track the learning process of our employees at a glance.
• One of the, if not THE most important point: Employee satisfaction. We have a dedicated area where we provide a wide range of free courses, covering a variety of topics. It started as a test to see if anyone is even interested but quickly became a fundamental part of our company branding strategy.

• Decreased the Risk of lawsuits due to paying incorrectly
• Allows for accurate Payroll process
• Employees are paid correctly per the law- Employee Happiness

Incentivized