Skip to main content
EPAY Systems

EPAY Systems


What is EPAY Systems?

EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR…

Read more
Recent Reviews

TrustRadius Insights

User-Friendly Interface: Several reviewers have praised the user-friendliness of the application, specifically when it comes to viewing …
Continue reading
Read all reviews

Popular Features

View all 35 features
  • Pay calculation (5)
Return to navigation


View all pricing

What is EPAY Systems?

EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management,…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

What is Rippling?

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. This enables users to manage and automate every part of the employee lifecycle in a single…

Return to navigation


Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.9

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.2

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 8.0

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.8
Return to navigation

Product Details

What is EPAY Systems?

EPAY Systems is an HR and workforce management solution. It can be configured to meet the needs of complex labor environments. The vendor says this helps users stay in compliance with labor laws, while reducing labor costs by up to 5% or more.

The system can accommodate unique business requirements including (but not limited to) complicated overtime rules, shift differentials, multiple pay groups, and union contracts.

Time collection methods can be mixed and matched to track an hourly, spread-out workforce. Biometric time clocks, mobile time tracking, telephone time tracking and online time tracking aim to help reduce labor costs by eliminating time rounding, buddy punching, and manual calculation errors.

Real-time Visibility
EPAY's time and labor management system provides access to labor data so managers can maintain control of every work site and shift by monitoring attendance and schedules, tracking labor budgets, keeping an eye on overtime, and staying on top of potential work site staffing issues.

Streamlined Payroll
Automated timesheets flow into EPAY's payroll system or the user's preferred payroll system to help companies reduce payroll preparation time, prevent miscalculations, and curb time-rounding over-payments.

Reduced Compliance Risk
Compliance safeguards like violation flagging rules and meal break alerts help businesses reduce exposure to labor lawsuits while building a complete audit trail.

EPAY Systems Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Benefits information
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View company policy documentation
  • Supported: View company news and information

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Individual goal setting
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: 24/7/365 Premium Customer Support
  • Supported: Budgets and Job Costing
  • Supported: Wage and Hour Compliance
  • Supported: Unlimited Pay Rules
  • Supported: Retro Timesheets
  • Supported: Scheduling
  • Supported: Attestation/Safety Questions
  • Supported: Mobile Time Management
  • Supported: Biometric Time Clocks
  • Supported: Telephone Time Tracking (IVR)
  • Supported: Online Time Tracking
  • Supported: Reporting and Analytics
  • Supported: Benchmarking

EPAY Systems Screenshots

Screenshot of Timesheet Details

EPAY Systems Video

How EPAY Systems HR Management Solutions Can Ease HR Workloads

EPAY Systems Integrations

EPAY Systems Competitors

EPAY Systems Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, French, Polish, Arabic

Frequently Asked Questions

EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.

UKG Workforce Central (discontinued), Paycom, and Paycor are common alternatives for EPAY Systems.

Reviewers rate Pay calculation highest, with a score of 6.6.

The most common users of EPAY Systems are from Enterprises (1,001+ employees).

EPAY Systems Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)50%
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

User-Friendly Interface: Several reviewers have praised the user-friendliness of the application, specifically when it comes to viewing and paying invoices. Users have found the interface intuitive and easy to navigate, resulting in a seamless experience when interacting with the software.

Simplicity and Ease of Use: Many users appreciate the simplicity and ease of use offered by the application. The clean and basic interface provides a straightforward and uncomplicated experience for users, making it easy to understand and operate.

Effective Customer Support: The customer support provided by both EPAY and Blueforce has received positive feedback from reviewers. Users have mentioned that the support teams are responsive, helpful, and knowledgeable in finding solutions to new projects or issues. This indicates that the customer support effectively addresses user needs and provides assistance when required.

Missing Features: Some users have expressed the desire for additional features in the software. These include the ability to automatically resend invoice emails, start quarterly payments on a specific date, and refund and terminate recurring EPAY invoices.

Inefficiency of Training Process: Several reviewers have mentioned that they feel the training process could be more efficient. They believe that there is room for improvement in terms of providing clearer instructions and more comprehensive training materials.

Complicated Setup Process: A common concern among users is the tediousness of the setup process. Reviewers suggest that it could be made easier by simplifying the steps or providing clearer guidance throughout the setup phase.

Attribute Ratings


(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Alejandro "Alex" Santana | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At Fortis Lux, EPAY is how we are automating the financial planning and paying process. Each client is distinct and so are the financial plans. The financial planning department at Fortis Lux sends financial planning invoice emails via EPAY. The first step is to enter the client's name, email address, and the amount charged. While many clients pay the entire financial planning fee all at once, some clients prefer to pay half up front and half at plan delivery. The EPAY system allows for one-time manual or reoccurring payment plans. EPAY is ideal because credit cards are accepted. Occasionally, a client will need to change their credit card information. In this case, there is a simple walkthrough to update the payment method information.
  • Templated emails notifying clients of invoices.
  • Tracking of invoices outstanding and invoices paid.
  • Accepts credit cards or debit cards.
  • User friendly, particularly with viewing and paying invoices.
  • Auto resend invoice email to client.
  • Start automatically quarterly payments on a specific date, not just the beginning of the quarter.
  • Ability for advisor to refund and terminate reoccurring EPAY invoices.
I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
Score 1 out of 10
Vetted Review
Verified User
In my opinion, we made the disastrous mistake of choosing EPAY Systems as our software for all HR-related areas: HCM, ATS/Recruiting, Payroll, Time and Labor Management (TLM), LMS, Performance Management (PM), Benefits. I believe we were lied to so much; it is hard to believe. In my experience, they told us they could do everything and have done nothing we needed. We were never able to use the TLM, LMS, Benefits, PM, or Analytics because they were unable to make the system work for TLM. In my opinion, there was no point in bothering with or paying for LMS, PM, or Analytics because we realized almost as soon as we went live that we would have to find a different vendor as quickly as possible. I believe you can't even file documents in EPAY Systems. In my experience, you just watch the circle spinning endlessly until the system times out. In my opinion, support is nonexistent. It was outsourced by EPAY Systems to another company - "support" person [removed] absolutely clueless. I believe this system is nothing short of a disaster. I have never worked with anything so bad in any capacity, in my experience, run.
  • I believe the ONLY thing EPAY does well is lie.
  • In my experience, they are Terrible, and nothing works well at all.
  • [removed]
  • [removed]
  • [removed]
In my experience, EPAY Systems is a nightmare. Glitches constantly occur and make no logical sense, and I believe no one can help with corrections. I feel the system design is awful; it is archaic, slow, and useless. Due to my experience, I expect constant errors and having to deal with fixing everything yourself manually. In my opinion, the people who work there don't know what they are doing; it is unbelievable.
Carolyn Copeland | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Epay is utilized for our payroll process for calculation of local labor laws, union pay requirements, and schedule requirements for payroll hours. We use the import tool with data from our ERP system to ensure we are following the legal payroll requirements by State, Province, and Union.
  • Application is simple and easy to use
  • Customer Service
  • Finding solutions to new projects and ideas
  • Training could be more efficient
  • Set up is tedious and could be easier
It is well suited for Payroll needs. I cannot speak top other aspects, however, they do provide great customer service and the system is easy to utilize for end users.
Score 10 out of 10
Vetted Review
Verified User
By using EPAY systems HCM, Time, and Labor and Payroll products we were able to reduce our overtime labor costs significantly. We were also able to provide our employees with additional views into their information. With the new functionality, we'll be able to extend those employee services yielding additional savings and improving employee satisfaction.
  • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
  • System functionality is configurable so that we minimize custom programming.
  • Even though the report writer is robust, we could still use a more user-friendly alternative.
EPAY is well suited for companies that have multiple unions with complex union rules to address. The systems are built out to be configurable and handle all different situations that may come up. The products integrate well so there is no need for special APIs or interfaces to be built out.
Michael Romeo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use EPAY Systems as our Labor & Time management software which directly interacts with the Employee time clocks at each of our workforce locations. It seamlessly handles all of our employee punches, breaks, and PTO management used to create the employee paychecks. The Overview function allows us to track all current hours in real-time from anywhere. The reports that are produced communicate directly with WorkDay and are rolled into the Operating Statements for Facility Labor vs the projected budgets for both total hours and total dollars.
  • Great Customer Service.
  • Real time Performance analysis.
  • Tracking of employee total hours and PTO.
  • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
  • Slow lading or occasional lags due to server overload.
  • Sync errors cause occasional overlapping punches.
EPAY is a user-Friendly interface and creates easy to read time sheets for all levels of management. EPAY leaves the taking of breaks up to the staff member on break required shifts, leaving the company to have to micromanage the enforcement of correct punching by clock users.
Margaret turner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This tool is a very efficient and effective tool for Workforce Management Software that we have employed in some of our company’s departments. We have been using it to manage all our employee handling work like time and attendance plus scheduling, planning, and even optimization. I use this product for different things and it works pretty well in catering to all of them. There is very good navigation and there is a good layout for employees to understand as well. I find their interface to be very user-friendly as well and many functionalities of the tool just work the same throughout the platform so this gives users the ability to anticipate how some functions are supposed to work.
  • The software has a pretty easy-to-use interface that is very user-friendly and offers a clean and basic experience to all of us.
  • Their customer support is good and responsive with some very informed level of assistance that I highly appreciate. The customer support of Blueforce is just incredible. Whenever you need an immediate resolution on any area of concern this tool is right there to help you. You can even put a ticket via the portal in the software and that I think is quite cool.
  • This program is also very adaptable and flexible as we have been able to deploy this system for all our problems to be overcome.
  • I feel that this product needs more standard reports for looking at different kinds of applicant data.
  • There should be an easier and better way for employees to see different PTO when they are working with a timesheet.
This platform is great and it requires a more hands-on approach towards it. The entire gamut of the software is very nice, simple and quite effective. I found the platform to be quite helpful and very well suited in all the respective Workforce Management requirements. It has been a great help in our organization as a Workforce Management Software and I would highly recommend it.
Return to navigation