#1 most frequent
United States of America
76.0%19 installations of 25
What is EPAY Systems?
EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.
Categories & Use Cases
Media
Screenshot of Timesheet Details
Top Performing Features
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 8.7
Update personal information
Employees can update personal profile with change of address, dependents, or other personal data.
Category average: 8.7
Balance details
Balance details is automatic updating of paid time-off balance to reflect time taken.
Category average: 8.1
Areas for Improvement
Multiple review frequency
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Category average: 7.7
Publish to Social Media
Software provides ability to publish postings to social media sites
Category average: 7.5
Duplicate Candidate Prevention
Duplicate candidate prevention prevents candidates already in the system from being added
Category average: 7.5
Who Buys & Uses EPAY Systems
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
8.0%2 installations of 25
#3 most frequent
Canada
4.0%1 installation of 25
Please press "Pay" when done.
Use Cases and Deployment Scope
At Fortis Lux, EPAY is how we are automating the financial planning and paying process. Each client is distinct and so are the financial plans. The financial planning department at Fortis Lux sends financial planning invoice emails via EPAY. The first step is to enter the client's name, email address, and the amount charged. While many clients pay the entire financial planning fee all at once, some clients prefer to pay half up front and half at plan delivery. The EPAY system allows for one-time manual or reoccurring payment plans. EPAY is ideal because credit cards are accepted. Occasionally, a client will need to change their credit card information. In this case, there is a simple walkthrough to update the payment method information.
Pros
- Templated emails notifying clients of invoices.
- Tracking of invoices outstanding and invoices paid.
- Accepts credit cards or debit cards.
- User friendly, particularly with viewing and paying invoices.
Cons
- Auto resend invoice email to client.
- Start automatically quarterly payments on a specific date, not just the beginning of the quarter.
- Ability for advisor to refund and terminate reoccurring EPAY invoices.
Return on Investment
- Overall business tracking is better which translates to more closed cases.
- The total planning fee is increasing partly because of the concierge style of the invoice system.
- White glove service is improved because of the layout and performance of EPAY.
Other Software Used
eMoney Advisor, Salesforce Field Service (Click Field Service Edge), Microsoft Teams
Epay- Efficient Pay Calculating software
Use Cases and Deployment Scope
Epay is utilized for our payroll process for calculation of local labor laws, union pay requirements, and schedule requirements for payroll hours. We use the import tool with data from our ERP system to ensure we are following the legal payroll requirements by State, Province, and Union.
Pros
- Application is simple and easy to use
- Customer Service
- Finding solutions to new projects and ideas
Cons
- Training could be more efficient
- Set up is tedious and could be easier
Return on Investment
- Decreased the Risk of lawsuits due to paying incorrectly
- Allows for accurate Payroll process
- Employees are paid correctly per the law- Employee Happiness
Other Software Used
UKG Dimensions, IFS Applications, Concur Travel and Expense, SAP Ariba Contract Management, SAP Ariba Procurement
Partnership with EPAY Systems
Use Cases and Deployment Scope
By using EPAY systems HCM, Time, and Labor and Payroll products we were able to reduce our overtime labor costs significantly. We were also able to provide our employees with additional views into their information. With the new functionality, we'll be able to extend those employee services yielding additional savings and improving employee satisfaction.
Pros
- EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
- System functionality is configurable so that we minimize custom programming.
Cons
- Even though the report writer is robust, we could still use a more user-friendly alternative.
Return on Investment
- Labor costs have been lowered.
- Operations have become more efficient. Payroll is processing at 99.6% accuracy.
- Operational efficiencies realized by cutting processing times.
Alternatives Considered
ADP Vantage HCM and Oracle PeopleSoft HCM
Other Software Used
Salesforce Service Cloud, Microsoft 365 (formerly Office 365)
EPAY is an easy to use Payroll management system with outstanding Customer Service
Use Cases and Deployment Scope
We use EPAY Systems as our Labor & Time management software which directly interacts with the Employee time clocks at each of our workforce locations. It seamlessly handles all of our employee punches, breaks, and PTO management used to create the employee paychecks. The Overview function allows us to track all current hours in real-time from anywhere. The reports that are produced communicate directly with WorkDay and are rolled into the Operating Statements for Facility Labor vs the projected budgets for both total hours and total dollars.
Pros
- Great Customer Service.
- Real time Performance analysis.
- Tracking of employee total hours and PTO.
Cons
- All-time punches are rounded to 15-minute intervals which can skew accurate break times.
- Slow lading or occasional lags due to server overload.
- Sync errors cause occasional overlapping punches.
Return on Investment
- Easy manipulated reports for upper management to analyze.
- Simple payroll processing.
- Someone always answers the phone when you call for support!
Other Software Used
Workday Financial Management/Revenue Management, iCIMS Talent Cloud
A proficient workforce management software
Pros
- The software has a pretty easy-to-use interface that is very user-friendly and offers a clean and basic experience to all of us.
- Their customer support is good and responsive with some very informed level of assistance that I highly appreciate. The customer support of Blueforce is just incredible. Whenever you need an immediate resolution on any area of concern this tool is right there to help you. You can even put a ticket via the portal in the software and that I think is quite cool.
- This program is also very adaptable and flexible as we have been able to deploy this system for all our problems to be overcome.
Cons
- I feel that this product needs more standard reports for looking at different kinds of applicant data.
- There should be an easier and better way for employees to see different PTO when they are working with a timesheet.
Most Important Features
- SaaS services.
- Crowd control.
- Automation.
- Customization.
Return on Investment
- Undoubtedly, this product has saved our time because it works pretty fast and it is also very easy to follow up on.
- This platform is easy to run and because of this even during some important meetings, all the required information is shared immediately without any hassle.
Alternatives Considered
Jolt and When I Work
Other Software Used
GoToMeeting, Pipedrive, Hubshare, from M-Files
