Clear C2 C2CRM vs. Contactability

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Contactability
Score 7.0 out of 10
N/A
Contactability is a multi-channel marketing platform which automates the lead conversion process.
$149
per month
Pricing
Clear C2 C2CRMContactability
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clear C2 C2CRMContactability
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
Clear C2 C2CRMContactability
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Contactability
6.3
1 Ratings
20% below category average
Customer data management / contact management9.03 Ratings6.01 Ratings
Workflow management8.13 Ratings7.01 Ratings
Territory management9.03 Ratings7.01 Ratings
Opportunity management8.03 Ratings7.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings6.01 Ratings
Contract management8.12 Ratings5.01 Ratings
Quote & order management9.03 Ratings6.01 Ratings
Interaction tracking8.02 Ratings7.01 Ratings
Channel / partner relationship management8.02 Ratings6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Clear C2 C2CRM
8.7
3 Ratings
15% above category average
Contactability
4.3
1 Ratings
54% below category average
Case management9.03 Ratings4.01 Ratings
Call center management8.03 Ratings5.01 Ratings
Help desk management9.03 Ratings4.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Contactability
6.0
1 Ratings
23% below category average
Lead management9.02 Ratings6.01 Ratings
Email marketing8.13 Ratings6.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Clear C2 C2CRM
8.4
3 Ratings
10% above category average
Contactability
6.7
1 Ratings
12% below category average
Task management9.03 Ratings6.01 Ratings
Billing and invoicing management8.02 Ratings7.01 Ratings
Reporting8.03 Ratings7.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Clear C2 C2CRM
8.7
3 Ratings
13% above category average
Contactability
6.3
1 Ratings
19% below category average
Forecasting9.03 Ratings6.01 Ratings
Pipeline visualization9.03 Ratings7.01 Ratings
Customizable reports8.03 Ratings6.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
11% above category average
Contactability
7.0
1 Ratings
8% below category average
Custom fields9.03 Ratings7.01 Ratings
Custom objects8.02 Ratings8.01 Ratings
Scripting environment9.03 Ratings6.01 Ratings
API for custom integration8.02 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
Contactability
6.5
1 Ratings
25% below category average
Single sign-on capability8.02 Ratings7.01 Ratings
Role-based user permissions9.03 Ratings6.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Clear C2 C2CRM
8.5
2 Ratings
15% above category average
Contactability
7.0
1 Ratings
4% below category average
Social data9.02 Ratings6.01 Ratings
Social engagement8.02 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Clear C2 C2CRM
8.5
2 Ratings
17% above category average
Contactability
7.0
1 Ratings
2% below category average
Marketing automation9.02 Ratings6.01 Ratings
Compensation management8.02 Ratings8.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Clear C2 C2CRM
8.0
2 Ratings
6% above category average
Contactability
6.0
1 Ratings
22% below category average
Mobile access8.02 Ratings6.01 Ratings
Best Alternatives
Clear C2 C2CRMContactability
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Score 9.8 out of 10
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Score 9.8 out of 10
Medium-sized Companies
Creatio
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Score 9.1 out of 10
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Score 9.1 out of 10
Enterprises
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Score 9.1 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Clear C2 C2CRMContactability
Likelihood to Recommend
9.0
(3 ratings)
7.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Clear C2 C2CRMContactability
Likelihood to Recommend
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Contactability
Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
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Pros
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
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Contactability
  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
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Cons
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
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Contactability
  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
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Usability
Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Contactability
No answers on this topic
Support Rating
Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Contactability
No answers on this topic
Alternatives Considered
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
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Contactability
Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
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Return on Investment
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
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Contactability
  • We got our people to become more open minded in trying new software and exploring options for automation.
  • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
  • Once used correctly, we did have a large increase in the number of new clients that our office handled.
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