What users are saying about
4 Ratings
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Score 9.3 out of 100
1 Rating
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Score 7 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
6.3

Contactability

63%
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
6.0
60%
1 Rating

Workflow management

8.6
86%
3 Ratings
7.0
70%
1 Rating

Territory management

8.7
87%
3 Ratings
7.0
70%
1 Rating

Opportunity management

8.3
83%
3 Ratings
7.0
70%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
6.0
60%
1 Rating

Contract management

8.6
86%
2 Ratings
5.0
50%
1 Rating

Quote & order management

9.0
90%
3 Ratings
6.0
60%
1 Rating

Interaction tracking

8.3
83%
2 Ratings
7.0
70%
1 Rating

Channel / partner relationship management

8.3
83%
2 Ratings
6.0
60%
1 Rating

Customer Service & Support

8.9

Clear C2 C2CRM

89%
4.3

Contactability

43%
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
4.0
40%
1 Rating

Call center management

8.3
83%
3 Ratings
5.0
50%
1 Rating

Help desk management

9.0
90%
3 Ratings
4.0
40%
1 Rating

Marketing Automation

9.0

Clear C2 C2CRM

90%
6.0

Contactability

60%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
6.0
60%
1 Rating

Email marketing

8.6
86%
3 Ratings
6.0
60%
1 Rating

CRM Project Management

8.6

Clear C2 C2CRM

86%
6.7

Contactability

67%
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
6.0
60%
1 Rating

Billing and invoicing management

8.3
83%
2 Ratings
7.0
70%
1 Rating

Reporting

8.3
83%
3 Ratings
7.0
70%
1 Rating

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
6.3

Contactability

63%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
6.0
60%
1 Rating

Pipeline visualization

9.0
90%
3 Ratings
7.0
70%
1 Rating

Customizable reports

8.3
83%
3 Ratings
6.0
60%
1 Rating

Customization

8.7

Clear C2 C2CRM

87%
7.0

Contactability

70%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
7.0
70%
1 Rating

Custom objects

8.3
83%
2 Ratings
8.0
80%
1 Rating

Scripting environment

9.0
90%
3 Ratings
6.0
60%
1 Rating

API for custom integration

8.3
83%
2 Ratings
N/A
0 Ratings

Security

8.5

Clear C2 C2CRM

85%
6.5

Contactability

65%
Clear C2 C2CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
7.0
70%
1 Rating

Role-based user permissions

8.7
87%
3 Ratings
6.0
60%
1 Rating

Social CRM

8.8

Clear C2 C2CRM

88%
7.0

Contactability

70%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
6.0
60%
1 Rating

Social engagement

8.3
83%
2 Ratings
8.0
80%
1 Rating

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
7.0

Contactability

70%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
6.0
60%
1 Rating

Compensation management

8.0
80%
2 Ratings
8.0
80%
1 Rating

Platform

7.7

Clear C2 C2CRM

77%
6.0

Contactability

60%
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
6.0
60%
1 Rating

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
7.0

Contactability

70%
1 Rating

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings

Contactability

N/A
0 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings

Contactability

N/A
0 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Contactability

Contactability is really good for teams that are trying to branch out to an untapped market space. Especially those that are trying to disrupt the health insurance scene. This helps them get their foot in the door in the area and their name out in the community. The customer service representatives could be more responsive.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Contactability

  • The software reporting system is really clean and works well and they are good at sending you leads.
  • Their customer service is also willing to work with you and they really tried to help me improve our ROI.
  • Since using Contactability our workflow is changing. We now only pick up the phone when someone is interested in our services. The prescreening is all handled and we have control over the flow, what is said. Even when we're out of the office we can log in from anywhere and see what's happening with our leads and those missed calls get scheduled for us automatically.
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Contactability

  • Call the toll-free customer service number and you are transferred to a blank voicemail, with an electronic repeat of the phone number.
  • The software training videos were confusing to non technical users.
  • We encountered bugs with the use of Windows 10. Some of the futures were bugged.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Contactability

    Starting Price

    $149 per month

    Editions & Modules

    Contactability editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      Contactability

      No answers on this topic

      Support Rating

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      Contactability

      No answers on this topic

      Alternatives Considered

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      Contactability

      Contactability does a pretty decent job as it is very user-friendly and puts us in contact with our prospective clients. What they could improve on that Insightly does well is training and support. This could be due to the size of the company or their prioritization of resources. Overall we enjoyed Contactability better than Insightly.
      Read full review

      Return on Investment

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      Contactability

      • We got our people to become more open minded in trying new software and exploring options for automation.
      • Users got discouraged when the software did not work as it was supposed to and customer service was not there too help.
      • Once used correctly, we did have a large increase in the number of new clients that our office handled.
      Read full review

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