Clear C2 C2CRM vs. DeskRoll Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
DeskRoll Remote Desktop
Score 9.5 out of 10
N/A
DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…
$8.25
per user/per month
Pricing
Clear C2 C2CRMDeskRoll Remote Desktop
Editions & Modules
No answers on this topic
DeskRoll Lite
$8.25
per user/per month
DeskRoll Pro 1 Month
$29.95
per seat
DeskRoll Starter
$39
per user/per year
DeskRoll Lite
$99
per user/per year
DeskRoll Pro 1 Year
$299.40
per seat
Offerings
Pricing Offerings
Clear C2 C2CRMDeskRoll Remote Desktop
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup fee$3.25 per seat/per month
Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
More Pricing Information
Community Pulse
Clear C2 C2CRMDeskRoll Remote Desktop
Features
Clear C2 C2CRMDeskRoll Remote Desktop
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
9% above category average
DeskRoll Remote Desktop
-
Ratings
Customer data management / contact management9.03 Ratings00 Ratings
Workflow management8.13 Ratings00 Ratings
Territory management9.03 Ratings00 Ratings
Opportunity management8.03 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings00 Ratings
Contract management8.12 Ratings00 Ratings
Quote & order management9.03 Ratings00 Ratings
Interaction tracking8.02 Ratings00 Ratings
Channel / partner relationship management8.02 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Clear C2 C2CRM
8.7
3 Ratings
13% above category average
DeskRoll Remote Desktop
-
Ratings
Case management9.03 Ratings00 Ratings
Call center management8.03 Ratings00 Ratings
Help desk management9.03 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
9% above category average
DeskRoll Remote Desktop
-
Ratings
Lead management9.02 Ratings00 Ratings
Email marketing8.13 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Clear C2 C2CRM
8.4
3 Ratings
9% above category average
DeskRoll Remote Desktop
-
Ratings
Task management9.03 Ratings00 Ratings
Billing and invoicing management8.02 Ratings00 Ratings
Reporting8.03 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Clear C2 C2CRM
8.7
3 Ratings
13% above category average
DeskRoll Remote Desktop
-
Ratings
Forecasting9.03 Ratings00 Ratings
Pipeline visualization9.03 Ratings00 Ratings
Customizable reports8.03 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
DeskRoll Remote Desktop
-
Ratings
Custom fields9.03 Ratings00 Ratings
Custom objects8.02 Ratings00 Ratings
Scripting environment9.03 Ratings00 Ratings
API for custom integration8.02 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
DeskRoll Remote Desktop
-
Ratings
Single sign-on capability8.02 Ratings00 Ratings
Role-based user permissions9.03 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Clear C2 C2CRM
8.5
2 Ratings
14% above category average
DeskRoll Remote Desktop
-
Ratings
Social data9.02 Ratings00 Ratings
Social engagement8.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Clear C2 C2CRM
8.5
2 Ratings
13% above category average
DeskRoll Remote Desktop
-
Ratings
Marketing automation9.02 Ratings00 Ratings
Compensation management8.02 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Clear C2 C2CRM
8.0
2 Ratings
6% above category average
DeskRoll Remote Desktop
-
Ratings
Mobile access8.02 Ratings00 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Clear C2 C2CRM
-
Ratings
DeskRoll Remote Desktop
8.2
2 Ratings
4% above category average
Screen sharing00 Ratings8.02 Ratings
File transfer00 Ratings8.02 Ratings
Instant message00 Ratings7.01 Ratings
Over-the-Internet remote session00 Ratings10.02 Ratings
Initiate remote control from mobile00 Ratings8.01 Ratings
Multi-platform remote control00 Ratings8.01 Ratings
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Clear C2 C2CRMDeskRoll Remote Desktop
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Remote Desktop Manager
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Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
Clear C2 C2CRMDeskRoll Remote Desktop
Likelihood to Recommend
9.0
(3 ratings)
7.0
(2 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Clear C2 C2CRMDeskRoll Remote Desktop
Likelihood to Recommend
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Tomsk Inc.
During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
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Pros
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
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Tomsk Inc.
  • Ability to remote in at any time
  • Can support unlimited clients with hardware and software issues
  • Multiple remote client logins
  • Cost!
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Cons
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review
Tomsk Inc.
  • It could be more cost-effective.
  • It could include better "help" or "how-to" sections for people who are not as tech savvy.
Read full review
Usability
Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
Read full review
Tomsk Inc.
No answers on this topic
Support Rating
Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Tomsk Inc.
No answers on this topic
Alternatives Considered
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Read full review
Tomsk Inc.
Cost, ease of use, file transfer and chat capabilities.
Read full review
Return on Investment
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
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Tomsk Inc.
  • It saved time, which always saves money!
  • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
  • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
Read full review
ScreenShots

DeskRoll Remote Desktop Screenshots

Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.