TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    DeskRoll Remote Desktop

    Score9.5 out of 10
    N/ADeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…

    $8.25

    per user/per month

    Pricing
    Clear C2 C2CRMDeskRoll Remote Desktop
    Editions & Modules
    No answers on this topic
    DeskRoll Lite
    $8.25
    per user/per month
    DeskRoll Pro 1 Month
    $29.95
    per seat
    DeskRoll Starter
    $39
    per user/per year
    DeskRoll Lite
    $99
    per user/per year
    DeskRoll Pro 1 Year
    $299.40
    per seat
    Offerings
    Pricing Offerings
    Clear C2 C2CRMDeskRoll Remote Desktop
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$3.25 per seat/per month
    Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
    More Pricing Information
    Features
    Clear C2 C2CRMDeskRoll Remote Desktop
    Sales Force Automation
    Comparison of Sales Force Automation features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Customer data management / contact management9.03 Ratings00 Ratings
    Workflow management8.13 Ratings00 Ratings
    Territory management9.03 Ratings00 Ratings
    Opportunity management8.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.03 Ratings00 Ratings
    Contract management8.12 Ratings00 Ratings
    Quote & order management9.03 Ratings00 Ratings
    Interaction tracking8.02 Ratings00 Ratings
    Channel / partner relationship management8.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Case management9.03 Ratings00 Ratings
    Call center management8.03 Ratings00 Ratings
    Help desk management9.03 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Lead management9.02 Ratings00 Ratings
    Email marketing8.13 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Task management9.03 Ratings00 Ratings
    Billing and invoicing management8.02 Ratings00 Ratings
    Reporting8.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Forecasting9.03 Ratings00 Ratings
    Pipeline visualization9.03 Ratings00 Ratings
    Customizable reports8.03 Ratings00 Ratings
    Customization
    Comparison of Customization features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Custom fields9.03 Ratings00 Ratings
    Custom objects8.02 Ratings00 Ratings
    Scripting environment9.03 Ratings00 Ratings
    API for custom integration8.02 Ratings00 Ratings
    Security
    Comparison of Security features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Single sign-on capability8.02 Ratings00 Ratings
    Role-based user permissions9.03 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Social data9.02 Ratings00 Ratings
    Social engagement8.02 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Marketing automation9.02 Ratings00 Ratings
    Compensation management8.02 Ratings00 Ratings
    Platform
    Comparison of Platform features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    DeskRoll Remote Desktop
    -
    Ratings
    Mobile access8.02 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Clear C2 C2CRM and DeskRoll Remote Desktop
    Feature
    Clear C2 C2CRM
    -
    Ratings
    DeskRoll Remote Desktop
    8.2
    2 Ratings
    4% above category average
    Screen sharing00 Ratings8.02 Ratings
    File transfer00 Ratings8.02 Ratings
    Instant message00 Ratings7.01 Ratings
    Over-the-Internet remote session00 Ratings10.02 Ratings
    Initiate remote control from mobile00 Ratings8.01 Ratings
    Multi-platform remote control00 Ratings8.01 Ratings
    Best Alternatives
    Clear C2 C2CRMDeskRoll Remote Desktop
    Small Businesses
    Salesflare
    Score10 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clear C2 C2CRMDeskRoll Remote Desktop
    Likelihood to Recommend
    9.0
    (3 ratings)
    7.0
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clear C2 C2CRMDeskRoll Remote Desktop
    Likelihood to Recommend
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    Damiko Inc. (DeskRoll)
    During the pandemic, our company worked remotely. Various staff in our company had technical difficulties or needed assistance installing software in order to work. DeskRoll Remote Desktop helped us to make this process seamless. Rather than deal with the aggravation of trying to walk someone through something over the phone, we were able to get things established in a simple, easy way.
    Incentivized
    Read full review
    Pros
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    • Ability to remote in at any time
    • Can support unlimited clients with hardware and software issues
    • Multiple remote client logins
    • Cost!
    Incentivized
    Read full review
    Cons
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    • It could be more cost-effective.
    • It could include better "help" or "how-to" sections for people who are not as tech savvy.
    Incentivized
    Read full review
    Usability
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    Damiko Inc. (DeskRoll)
    No answers on this topic
    Support Rating
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    No answers on this topic
    Alternatives Considered
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    Damiko Inc. (DeskRoll)
    Cost, ease of use, file transfer and chat capabilities.
    Incentivized
    Read full review
    Return on Investment
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    Damiko Inc. (DeskRoll)
    • It saved time, which always saves money!
    • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
    • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
    Incentivized
    Read full review
    ScreenShots

    DeskRoll Remote Desktop Screenshots

    Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.