What users are saying about
3 Ratings
2 Ratings
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Score 9.5 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

PlanPlus

I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
James DiPilla | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
PlanPlus
8.6
Customer data management / contact management
Clear C2 C2CRM
9.0
PlanPlus
10.0
Workflow management
Clear C2 C2CRM
9.5
PlanPlus
9.0
Territory management
Clear C2 C2CRM
8.9
PlanPlus
7.0
Opportunity management
Clear C2 C2CRM
9.5
PlanPlus
10.0
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
PlanPlus
10.0
Contract management
Clear C2 C2CRM
10.0
PlanPlus
7.0
Quote & order management
Clear C2 C2CRM
9.0
PlanPlus
5.0
Interaction tracking
Clear C2 C2CRM
9.0
PlanPlus
10.0
Channel / partner relationship management
Clear C2 C2CRM
9.0
PlanPlus
9.0

Customer Service & Support

Clear C2 C2CRM
9.6
PlanPlus
9.0
Case management
Clear C2 C2CRM
10.0
PlanPlus
9.0
Call center management
Clear C2 C2CRM
9.5
PlanPlus
9.0
Help desk management
Clear C2 C2CRM
9.5
PlanPlus
9.0

Marketing Automation

Clear C2 C2CRM
9.8
PlanPlus
10.0
Lead management
Clear C2 C2CRM
10.0
PlanPlus
10.0
Email marketing
Clear C2 C2CRM
9.5
PlanPlus
10.0

CRM Project Management

Clear C2 C2CRM
9.3
PlanPlus
9.7
Task management
Clear C2 C2CRM
9.5
PlanPlus
10.0
Billing and invoicing management
Clear C2 C2CRM
9.0
PlanPlus
9.0
Reporting
Clear C2 C2CRM
9.5
PlanPlus
10.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
PlanPlus
9.7
Forecasting
Clear C2 C2CRM
9.5
PlanPlus
10.0
Pipeline visualization
Clear C2 C2CRM
9.0
PlanPlus
10.0
Customizable reports
Clear C2 C2CRM
9.0
PlanPlus
9.0

Customization

Clear C2 C2CRM
9.2
PlanPlus
8.5
Custom fields
Clear C2 C2CRM
9.5
PlanPlus
10.0
Custom objects
Clear C2 C2CRM
9.0
PlanPlus
9.0
Scripting environment
Clear C2 C2CRM
9.5
PlanPlus
8.0
API for custom integration
Clear C2 C2CRM
9.0
PlanPlus
7.0

Security

Clear C2 C2CRM
9.0
PlanPlus
7.0
Single sign-on capability
Clear C2 C2CRM
9.0
PlanPlus
6.0
Role-based user permissions
Clear C2 C2CRM
8.9
PlanPlus
8.0

Social CRM

Clear C2 C2CRM
9.5
PlanPlus
8.0
Social data
Clear C2 C2CRM
10.0
PlanPlus
8.0
Social engagement
Clear C2 C2CRM
9.0
PlanPlus
8.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
PlanPlus
9.5
Marketing automation
Clear C2 C2CRM
9.0
PlanPlus
10.0
Compensation management
Clear C2 C2CRM
8.0
PlanPlus
9.0

Platform

Clear C2 C2CRM
7.0
PlanPlus
8.0
Mobile access
Clear C2 C2CRM
7.0
PlanPlus
8.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

PlanPlus

  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

PlanPlus

  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Jim Grauel, Jr. | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

PlanPlus

PlanPlus 8.0
Based on 1 answer
It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
James DiPilla | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

PlanPlus

PlanPlus 10.0
Based on 1 answer
There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
James DiPilla | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

PlanPlus

PlanPlus Online is much nicer than Salesforce and also much faster.
Ulrich (Uli) Nielen | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

PlanPlus

  • Better lead management
  • Increased lead efficiencies with drip programs
Jim Grauel, Jr. | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

PlanPlus

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$1,500*

* Up to 12 hours of Account Configuration Assistance Setup Include: Provision accounts and licenses (1hr), Kick-off Call (1 hr), and 10 additional hours of account configuration assistance to be used toward the following items, as needed by customers internal administrator: User Setup, Record Access, & Personal Preferences; Data Migration; Custom Fields & Page Layouts; Web-forms & Surveys; Views & Reports; Standard Sales Processes; Project Templates. Exact accomplishments may vary from this list based on Administrator's skills and requirements.

PlanPlus Editions & Modules

Edition
PlanPlus Online Planner Edition$69.991
PlanPlus Online Professional Edition$34.992
PlanPlus Online Business Edition$199.993
  1. Per/Year
  2. Per User per Month
  3. per 5 users/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
PlanPlus
10.0

Usability

Clear C2 C2CRM
9.0
PlanPlus
8.0

Support Rating

Clear C2 C2CRM
9.0
PlanPlus
10.0

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