What users are saying about
3 Ratings
4 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 4 feature sets: Sales Force Automation, Customization, Security, Social CRM
  • PlanPlus Online ranks higher in 6 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
8.6

PlanPlus

86%
PlanPlus Online ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
3 Ratings
10.0
100%
3 Ratings

Workflow management

8.6
86%
3 Ratings
9.0
90%
3 Ratings

Territory management

8.7
87%
3 Ratings
7.0
70%
3 Ratings

Opportunity management

8.3
83%
3 Ratings
10.0
100%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
10.0
100%
3 Ratings

Contract management

8.6
86%
2 Ratings
7.0
70%
3 Ratings

Quote & order management

9.0
90%
3 Ratings
5.0
50%
2 Ratings

Interaction tracking

8.3
83%
2 Ratings
10.0
100%
3 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
9.0
90%
3 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%
9.0

PlanPlus

90%
Clear C2 C2CRM ranks higher in 2/3 features

Case management

9.3
93%
3 Ratings
9.0
90%
3 Ratings

Call center management

8.3
83%
3 Ratings
9.0
90%
3 Ratings

Help desk management

9.0
90%
3 Ratings
9.0
90%
2 Ratings

Marketing Automation

8.9

Clear C2 C2CRM

89%
10.0

PlanPlus

100%
PlanPlus Online ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
10.0
100%
3 Ratings

Email marketing

8.6
86%
3 Ratings
10.0
100%
3 Ratings

CRM Project Management

8.5

Clear C2 C2CRM

85%
9.7

PlanPlus

97%
PlanPlus Online ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
10.0
100%
3 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
9.0
90%
2 Ratings

Reporting

8.3
83%
3 Ratings
10.0
100%
3 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
9.7

PlanPlus

97%
PlanPlus Online ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
10.0
100%
3 Ratings

Pipeline visualization

9.0
90%
3 Ratings
10.0
100%
3 Ratings

Customizable reports

8.3
83%
3 Ratings
9.0
90%
3 Ratings

Customization

8.7

Clear C2 C2CRM

87%
8.5

PlanPlus

85%
Clear C2 C2CRM ranks higher in 2/4 features

Custom fields

9.0
90%
3 Ratings
10.0
100%
3 Ratings

Custom objects

8.3
83%
2 Ratings
9.0
90%
3 Ratings

Scripting environment

9.0
90%
3 Ratings
8.0
80%
2 Ratings

API for custom integration

8.3
83%
2 Ratings
7.0
70%
2 Ratings

Security

8.5

Clear C2 C2CRM

85%
7.0

PlanPlus

70%
Clear C2 C2CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
6.0
60%
1 Rating

Role-based user permissions

8.7
87%
3 Ratings
8.0
80%
3 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%
8.0

PlanPlus

80%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
8.0
80%
2 Ratings

Social engagement

8.3
83%
2 Ratings
8.0
80%
2 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
9.5

PlanPlus

95%
PlanPlus Online ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
10.0
100%
3 Ratings

Compensation management

8.0
80%
2 Ratings
9.0
90%
2 Ratings

Platform

7.7

Clear C2 C2CRM

77%
8.0

PlanPlus

80%
PlanPlus Online ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
8.0
80%
3 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Usability
  • PlanPlus Online is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
10.0

PlanPlus

100%
3 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
8.0

PlanPlus

80%
1 Rating

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
10.0

PlanPlus

100%
1 Rating

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

PlanPlusOnline

I would recommend this for businesses that have the time to invest in doing things the right way. Garbage in equals garbage out. If you can get over the somewhat steep learning curve and adopting their process this product would be a good fit. If you are short on time (and maybe cash) you may want to look for a simpler and less expensive solution.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

PlanPlusOnline

  • Weekly and Monthly Planner is very productive.
  • Task Delegation and Pipeline Tracker are easy to use and efficient.
  • Goal Planning helped us as well to identify our chances.
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

PlanPlusOnline

  • When it came time to move on due to larger issues the friendliness was not there from the account reps. We did not leave due to them, but due to our growth and need for more.
  • The inability to make personalized the labels for our insurance terms.
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    PlanPlus

    Starting Price

    $34.99 Per User per Month

    Editions & Modules

    PlanPlus editions and modules pricing
    EditionModules
    PlanPlus Online Planner Edition$69.991
    PlanPlus Online Professional Edition$34.992
    PlanPlus Online Business Edition$199.993

    Footnotes

    1. Per/Year
    2. Per User per Month
    3. per 5 users/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $1,500

    Additional Details

    Usability

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    PlanPlusOnline

    It's great once you get the hang of it. I feel like it could be cleaned up a little. Some elements could be moved around or hidden. Overall it's a solid UI
    Read full review

    Support Rating

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    PlanPlusOnline

    There are some cases where we just need something simple to get the job done. In our case, we needed a solution with a lot features for our complex setup. A lot of CRMs fell short. PlanPlus Online didn't. They had everything we needed. We didn't have to rely on multiple disparate solutions, and it was within our budget.
    Read full review

    Alternatives Considered

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    PlanPlusOnline

    PlanPlus Online is much nicer than Salesforce and also much faster.
    Read full review

    Return on Investment

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

    PlanPlusOnline

    • Better lead management
    • Increased lead efficiencies with drip programs
    Read full review

    Screenshots

    Add comparison