What users are saying about
4 Ratings
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Score 9.3 out of 100
55 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • SAP Business ByDesign ranks higher in 2 feature sets: Customization, Security

Sales Force Automation

8.7

Clear C2 C2CRM

87%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
N/A
0 Ratings

Workflow management

8.6
86%
3 Ratings
N/A
0 Ratings

Territory management

8.7
87%
3 Ratings
N/A
0 Ratings

Opportunity management

8.3
83%
3 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
N/A
0 Ratings

Contract management

8.6
86%
2 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
3 Ratings
N/A
0 Ratings

Interaction tracking

8.3
83%
2 Ratings
N/A
0 Ratings

Channel / partner relationship management

8.3
83%
2 Ratings
N/A
0 Ratings

Customer Service & Support

8.9

Clear C2 C2CRM

89%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 3/3 features

Case management

9.3
93%
3 Ratings
N/A
0 Ratings

Call center management

8.3
83%
3 Ratings
N/A
0 Ratings

Help desk management

9.0
90%
3 Ratings
N/A
0 Ratings

Marketing Automation

9.0

Clear C2 C2CRM

90%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.3
93%
2 Ratings
N/A
0 Ratings

Email marketing

8.6
86%
3 Ratings
N/A
0 Ratings

CRM Project Management

8.6

Clear C2 C2CRM

86%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
N/A
0 Ratings

Billing and invoicing management

8.3
83%
2 Ratings
N/A
0 Ratings

Reporting

8.3
83%
3 Ratings
N/A
0 Ratings

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
N/A
0 Ratings

Pipeline visualization

9.0
90%
3 Ratings
N/A
0 Ratings

Customizable reports

8.3
83%
3 Ratings
N/A
0 Ratings

Customization

8.7

Clear C2 C2CRM

87%
9.2

SAP Business ByDesign

92%
Clear C2 C2CRM ranks higher in 3/5 features

Custom fields

9.0
90%
3 Ratings
N/A
0 Ratings

Custom objects

8.3
83%
2 Ratings
N/A
0 Ratings

Scripting environment

9.0
90%
3 Ratings
N/A
0 Ratings

API for custom integration

8.3
83%
2 Ratings
9.2
92%
4 Ratings

Plug-ins

N/A
0 Ratings
9.2
92%
5 Ratings

Security

8.5

Clear C2 C2CRM

85%
9.3

SAP Business ByDesign

93%
SAP Business ByDesign ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
9.0
90%
4 Ratings

Role-based user permissions

8.7
87%
3 Ratings
9.6
96%
5 Ratings

Social CRM

8.8

Clear C2 C2CRM

88%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
N/A
0 Ratings

Social engagement

8.3
83%
2 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
N/A
0 Ratings

Compensation management

8.0
80%
2 Ratings
N/A
0 Ratings

Platform

7.7

Clear C2 C2CRM

77%

SAP Business ByDesign

Feature Set Not Supported
N/A
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
N/A
0 Ratings

Payroll Management

Clear C2 C2CRM

Feature Set Not Supported
N/A
8.4

SAP Business ByDesign

84%
SAP Business ByDesign ranks higher in 4/4 features

Benefit plan administration

N/A
0 Ratings
4.5
45%
1 Rating

Direct deposit files

N/A
0 Ratings
9.1
91%
1 Rating

Salary revision and increment management

N/A
0 Ratings
10.0
100%
2 Ratings

Reimbursement management

N/A
0 Ratings
10.0
100%
2 Ratings

Reporting & Analytics

Clear C2 C2CRM

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
8.8
88%
5 Ratings

Standard reports

N/A
0 Ratings
9.2
92%
5 Ratings

Custom reports

N/A
0 Ratings
9.6
96%
5 Ratings

General Ledger and Configurable Accounting

Clear C2 C2CRM

Feature Set Not Supported
N/A
8.7

SAP Business ByDesign

87%
SAP Business ByDesign ranks higher in 11/11 features

Accounts payable

N/A
0 Ratings
9.2
92%
4 Ratings

Accounts receivable

N/A
0 Ratings
9.2
92%
4 Ratings

Global Financial Support

N/A
0 Ratings
9.2
92%
2 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
9.2
92%
2 Ratings

Intercompany Accounting

N/A
0 Ratings
8.8
88%
3 Ratings

Localizations

N/A
0 Ratings
8.4
84%
3 Ratings

Journals and Reconciliations

N/A
0 Ratings
8.8
88%
2 Ratings

Enterprise Accounting

N/A
0 Ratings
9.2
92%
3 Ratings

Configurable Accounting

N/A
0 Ratings
9.2
92%
2 Ratings

Centralized Rules Framework

N/A
0 Ratings
8.0
80%
1 Rating

Standardized Processes

N/A
0 Ratings
8.0
80%
1 Rating

Inventory Management

Clear C2 C2CRM

Feature Set Not Supported
N/A
9.1

SAP Business ByDesign

91%
SAP Business ByDesign ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
9.2
92%
4 Ratings

Automatic reordering

N/A
0 Ratings
10.0
100%
3 Ratings

Location management

N/A
0 Ratings
8.0
80%
3 Ratings

Manufacturing module

N/A
0 Ratings
9.0
90%
2 Ratings

Order Management

Clear C2 C2CRM

Feature Set Not Supported
N/A
8.5

SAP Business ByDesign

85%
SAP Business ByDesign ranks higher in 7/7 features

Pricing

N/A
0 Ratings
9.2
92%
4 Ratings

Order entry

N/A
0 Ratings
9.2
92%
4 Ratings

Credit card processing

N/A
0 Ratings
4.5
45%
1 Rating

Cost of goods sold

N/A
0 Ratings
9.2
92%
4 Ratings

Order Orchestration

N/A
0 Ratings
9.2
92%
2 Ratings

End-to-end order visibility

N/A
0 Ratings
10.0
100%
2 Ratings

Order exception Resolution

N/A
0 Ratings
8.0
80%
2 Ratings

Subledger and Financial Process

Clear C2 C2CRM

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 13/13 features

Automated Invoice Processing

N/A
0 Ratings
9.2
92%
2 Ratings

Shared Services Payments

N/A
0 Ratings
9.2
92%
2 Ratings

Billings Management

N/A
0 Ratings
8.8
88%
3 Ratings

Customer Receipt Applications

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Collections

N/A
0 Ratings
9.2
92%
2 Ratings

Revenue Recognition

N/A
0 Ratings
9.2
92%
3 Ratings

Cash Management

N/A
0 Ratings
9.2
92%
2 Ratings

Asset Management

N/A
0 Ratings
9.2
92%
2 Ratings

Travel & Expense Management

N/A
0 Ratings
10.0
100%
2 Ratings

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
10.0
100%
1 Rating

Period Close

N/A
0 Ratings
9.2
92%
2 Ratings

Transactions Tax

N/A
0 Ratings
8.0
80%
1 Rating

Subledger Reconciliations

N/A
0 Ratings
9.2
92%
2 Ratings

Project Financial Management

Clear C2 C2CRM

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 12/12 features

Budgeting and Forecasting

N/A
0 Ratings
10.0
100%
1 Rating

Project Costing

N/A
0 Ratings
9.2
92%
2 Ratings

Cost Capture

N/A
0 Ratings
9.2
92%
2 Ratings

Capital Project Management

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Invoicing

N/A
0 Ratings
9.2
92%
2 Ratings

Customer Contract Compliance

N/A
0 Ratings
8.0
80%
1 Rating

Project Revenue Recognition

N/A
0 Ratings
9.2
92%
2 Ratings

Project Financial Performance Analysis

N/A
0 Ratings
9.2
92%
2 Ratings

Project Financials Dashboard

N/A
0 Ratings
9.2
92%
2 Ratings

Real-time Financial Reporting

N/A
0 Ratings
9.2
92%
2 Ratings

Embedded Business Intelligence

N/A
0 Ratings
9.2
92%
2 Ratings

Project Planning Collaboration

N/A
0 Ratings
9.2
92%
2 Ratings

Project Execution Management

Clear C2 C2CRM

Feature Set Not Supported
N/A
8.3

SAP Business ByDesign

83%
SAP Business ByDesign ranks higher in 7/7 features

Project Planning and Scheduling

N/A
0 Ratings
9.2
92%
3 Ratings

Project Manager Dashboard

N/A
0 Ratings
9.2
92%
3 Ratings

Resource Manager Dashboard

N/A
0 Ratings
8.0
80%
2 Ratings

Task Insight for Project Managers

N/A
0 Ratings
8.0
80%
2 Ratings

Project Manager Mobile Functionality

N/A
0 Ratings
8.0
80%
2 Ratings

Team Member Task Collaboration

N/A
0 Ratings
8.0
80%
1 Rating

Real-Time Project Reporting

N/A
0 Ratings
8.0
80%
1 Rating

Grants Management

Clear C2 C2CRM

Feature Set Not Supported
N/A
10.0

SAP Business ByDesign

100%
SAP Business ByDesign ranks higher in 3/3 features

Award Lifecycle Management

N/A
0 Ratings
10.0
100%
1 Rating

Spending Control

N/A
0 Ratings
10.0
100%
1 Rating

Billing

N/A
0 Ratings
10.0
100%
1 Rating

Procurement

Clear C2 C2CRM

Feature Set Not Supported
N/A
8.0

SAP Business ByDesign

80%
SAP Business ByDesign ranks higher in 6/6 features

Sourcing Analysis

N/A
0 Ratings
8.0
80%
1 Rating

Bids Analyzed and Compared

N/A
0 Ratings
8.0
80%
1 Rating

Invoice Automated Matching

N/A
0 Ratings
8.0
80%
1 Rating

Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
8.0
80%
1 Rating

Spend Compliance Management

N/A
0 Ratings
8.0
80%
1 Rating

Supplier Management

N/A
0 Ratings
8.0
80%
1 Rating

Logistics

Clear C2 C2CRM

Feature Set Not Supported
N/A
9.2

SAP Business ByDesign

92%
SAP Business ByDesign ranks higher in 2/2 features

Inventory Visibility

N/A
0 Ratings
9.2
92%
3 Ratings

Warehouse Workforce Management

N/A
0 Ratings
9.2
92%
2 Ratings

Manufacturing

Clear C2 C2CRM

Feature Set Not Supported
N/A
9.0

SAP Business ByDesign

90%
SAP Business ByDesign ranks higher in 9/9 features

Production Process Design

N/A
0 Ratings
9.2
92%
3 Ratings

Supply Chain Business Flows

N/A
0 Ratings
9.2
92%
3 Ratings

Production Management

N/A
0 Ratings
9.2
92%
3 Ratings

Contracted Manufacturing Management

N/A
0 Ratings
10.0
100%
1 Rating

Configuration Management

N/A
0 Ratings
8.0
80%
2 Ratings

Work Definition

N/A
0 Ratings
10.0
100%
1 Rating

Work Execution

N/A
0 Ratings
8.0
80%
2 Ratings

Advanced Fulfillment

N/A
0 Ratings
8.0
80%
2 Ratings

Manufacturing Costs

N/A
0 Ratings
9.2
92%
3 Ratings

Supply Chain

Clear C2 C2CRM

Feature Set Not Supported
N/A
8.6

SAP Business ByDesign

86%
SAP Business ByDesign ranks higher in 4/4 features

Forecasting

N/A
0 Ratings
9.2
92%
3 Ratings

Inventory Planning

N/A
0 Ratings
9.2
92%
3 Ratings

Multi-tier Supply Chain Planning

N/A
0 Ratings
8.0
80%
2 Ratings

Performance Monitoring

N/A
0 Ratings
8.0
80%
2 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Usability
  • SAP Business ByDesign is rated higher in 1 area: Likelihood to Recommend
  • Clear C2 C2CRM and SAP Business ByDesign are tied in 1 area: Support Rating

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
9.6

SAP Business ByDesign

96%
7 Ratings

Likelihood to Renew

Clear C2 C2CRM

N/A
0 Ratings
9.0

SAP Business ByDesign

90%
3 Ratings

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings
8.0

SAP Business ByDesign

80%
1 Rating

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings
9.0

SAP Business ByDesign

90%
2 Ratings

Implementation Rating

Clear C2 C2CRM

N/A
0 Ratings
8.0

SAP Business ByDesign

80%
2 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

SAP

Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

SAP

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

SAP

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    SAP Business ByDesign

    Starting Price

    Editions & Modules

    SAP Business ByDesign editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      SAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.

      Likelihood to Renew

      Clear C2 C2CRM

      No answers on this topic

      SAP

      SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
      Read full review

      Usability

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      SAP

      Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
      Read full review

      Support Rating

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      SAP

      The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
      Read full review

      Implementation Rating

      Clear C2 C2CRM

      No answers on this topic

      SAP

      I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
      Read full review

      Alternatives Considered

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      SAP

      ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
      Read full review

      Return on Investment

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      SAP

      • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
      • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
      • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
      Read full review

      Screenshots

      Add comparison