What users are saying about
2 Ratings
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Score 9.5 out of 100
45 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
SAP Business ByDesign
Customer data management / contact management
Clear C2 C2CRM
9.0
SAP Business ByDesign
Workflow management
Clear C2 C2CRM
9.5
SAP Business ByDesign
Territory management
Clear C2 C2CRM
8.9
SAP Business ByDesign
Opportunity management
Clear C2 C2CRM
9.5
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
SAP Business ByDesign
Contract management
Clear C2 C2CRM
10.0
SAP Business ByDesign
Quote & order management
Clear C2 C2CRM
9.0
SAP Business ByDesign
Interaction tracking
Clear C2 C2CRM
9.0
SAP Business ByDesign
Channel / partner relationship management
Clear C2 C2CRM
9.0
SAP Business ByDesign

Customer Service & Support

Clear C2 C2CRM
9.6
SAP Business ByDesign
Case management
Clear C2 C2CRM
10.0
SAP Business ByDesign
Call center management
Clear C2 C2CRM
9.5
SAP Business ByDesign
Help desk management
Clear C2 C2CRM
9.5
SAP Business ByDesign

Marketing Automation

Clear C2 C2CRM
9.8
SAP Business ByDesign
Lead management
Clear C2 C2CRM
10.0
SAP Business ByDesign
Email marketing
Clear C2 C2CRM
9.5
SAP Business ByDesign

CRM Project Management

Clear C2 C2CRM
9.3
SAP Business ByDesign
Task management
Clear C2 C2CRM
9.5
SAP Business ByDesign
Billing and invoicing management
Clear C2 C2CRM
9.0
SAP Business ByDesign
Reporting
Clear C2 C2CRM
9.5
SAP Business ByDesign

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
SAP Business ByDesign
Forecasting
Clear C2 C2CRM
9.5
SAP Business ByDesign
Pipeline visualization
Clear C2 C2CRM
9.0
SAP Business ByDesign
Customizable reports
Clear C2 C2CRM
9.0
SAP Business ByDesign

Customization

Clear C2 C2CRM
9.2
SAP Business ByDesign
9.1
Custom fields
Clear C2 C2CRM
9.5
SAP Business ByDesign
Custom objects
Clear C2 C2CRM
9.0
SAP Business ByDesign
Scripting environment
Clear C2 C2CRM
9.5
SAP Business ByDesign
API for custom integration
Clear C2 C2CRM
9.0
SAP Business ByDesign
9.1
Plug-ins
Clear C2 C2CRM
SAP Business ByDesign
9.1

Security

Clear C2 C2CRM
9.0
SAP Business ByDesign
9.3
Single sign-on capability
Clear C2 C2CRM
9.0
SAP Business ByDesign
9.0
Role-based user permissions
Clear C2 C2CRM
8.9
SAP Business ByDesign
9.6

Social CRM

Clear C2 C2CRM
9.5
SAP Business ByDesign
Social data
Clear C2 C2CRM
10.0
SAP Business ByDesign
Social engagement
Clear C2 C2CRM
9.0
SAP Business ByDesign

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
SAP Business ByDesign
Marketing automation
Clear C2 C2CRM
9.0
SAP Business ByDesign
Compensation management
Clear C2 C2CRM
8.0
SAP Business ByDesign

Platform

Clear C2 C2CRM
7.0
SAP Business ByDesign
Mobile access
Clear C2 C2CRM
7.0
SAP Business ByDesign

Payroll Management

Clear C2 C2CRM
SAP Business ByDesign
8.4
Benefit plan administration
Clear C2 C2CRM
SAP Business ByDesign
4.5
Direct deposit files
Clear C2 C2CRM
SAP Business ByDesign
9.1
Salary revision and increment management
Clear C2 C2CRM
SAP Business ByDesign
10.0
Reimbursement management
Clear C2 C2CRM
SAP Business ByDesign
10.0

Reporting & Analytics

Clear C2 C2CRM
SAP Business ByDesign
9.1
Dashboards
Clear C2 C2CRM
SAP Business ByDesign
8.7
Standard reports
Clear C2 C2CRM
SAP Business ByDesign
9.1
Custom reports
Clear C2 C2CRM
SAP Business ByDesign
9.6

General Ledger and Configurable Accounting

Clear C2 C2CRM
SAP Business ByDesign
8.7
Accounts payable
Clear C2 C2CRM
SAP Business ByDesign
9.1
Accounts receivable
Clear C2 C2CRM
SAP Business ByDesign
9.1
Global Financial Support
Clear C2 C2CRM
SAP Business ByDesign
9.1
Primary and Secondary Ledgers
Clear C2 C2CRM
SAP Business ByDesign
9.1
Intercompany Accounting
Clear C2 C2CRM
SAP Business ByDesign
8.7
Localizations
Clear C2 C2CRM
SAP Business ByDesign
8.2
Journals and Reconciliations
Clear C2 C2CRM
SAP Business ByDesign
8.7
Enterprise Accounting
Clear C2 C2CRM
SAP Business ByDesign
9.1
Configurable Accounting
Clear C2 C2CRM
SAP Business ByDesign
9.1
Centralized Rules Framework
Clear C2 C2CRM
SAP Business ByDesign
8.0
Standardized Processes
Clear C2 C2CRM
SAP Business ByDesign
8.0

Inventory Management

Clear C2 C2CRM
SAP Business ByDesign
9.0
Inventory tracking
Clear C2 C2CRM
SAP Business ByDesign
9.1
Automatic reordering
Clear C2 C2CRM
SAP Business ByDesign
10.0
Location management
Clear C2 C2CRM
SAP Business ByDesign
8.0
Manufacturing module
Clear C2 C2CRM
SAP Business ByDesign
9.0

Order Management

Clear C2 C2CRM
SAP Business ByDesign
8.4
Pricing
Clear C2 C2CRM
SAP Business ByDesign
9.1
Order entry
Clear C2 C2CRM
SAP Business ByDesign
9.1
Credit card processing
Clear C2 C2CRM
SAP Business ByDesign
4.5
Cost of goods sold
Clear C2 C2CRM
SAP Business ByDesign
9.1
Order Orchestration
Clear C2 C2CRM
SAP Business ByDesign
9.1
End-to-end order visibility
Clear C2 C2CRM
SAP Business ByDesign
10.0
Order exception Resolution
Clear C2 C2CRM
SAP Business ByDesign
8.0

Subledger and Financial Process

Clear C2 C2CRM
SAP Business ByDesign
9.1
Automated Invoice Processing
Clear C2 C2CRM
SAP Business ByDesign
9.1
Shared Services Payments
Clear C2 C2CRM
SAP Business ByDesign
9.1
Billings Management
Clear C2 C2CRM
SAP Business ByDesign
8.7
Customer Receipt Applications
Clear C2 C2CRM
SAP Business ByDesign
9.1
Customer Collections
Clear C2 C2CRM
SAP Business ByDesign
9.1
Revenue Recognition
Clear C2 C2CRM
SAP Business ByDesign
9.1
Cash Management
Clear C2 C2CRM
SAP Business ByDesign
9.1
Asset Management
Clear C2 C2CRM
SAP Business ByDesign
9.1
Travel & Expense Management
Clear C2 C2CRM
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Clear C2 C2CRM
SAP Business ByDesign
10.0
Period Close
Clear C2 C2CRM
SAP Business ByDesign
9.1
Transactions Tax
Clear C2 C2CRM
SAP Business ByDesign
8.0
Subledger Reconciliations
Clear C2 C2CRM
SAP Business ByDesign
9.1

Project Financial Management

Clear C2 C2CRM
SAP Business ByDesign
9.1
Budgeting and Forecasting
Clear C2 C2CRM
SAP Business ByDesign
10.0
Project Costing
Clear C2 C2CRM
SAP Business ByDesign
9.1
Cost Capture
Clear C2 C2CRM
SAP Business ByDesign
9.1
Capital Project Management
Clear C2 C2CRM
SAP Business ByDesign
9.1
Customer Invoicing
Clear C2 C2CRM
SAP Business ByDesign
9.1
Customer Contract Compliance
Clear C2 C2CRM
SAP Business ByDesign
8.0
Project Revenue Recognition
Clear C2 C2CRM
SAP Business ByDesign
9.1
Project Financial Performance Analysis
Clear C2 C2CRM
SAP Business ByDesign
9.1
Project Financials Dashboard
Clear C2 C2CRM
SAP Business ByDesign
9.1
Real-time Financial Reporting
Clear C2 C2CRM
SAP Business ByDesign
9.1
Embedded Business Intelligence
Clear C2 C2CRM
SAP Business ByDesign
9.1
Project Planning Collaboration
Clear C2 C2CRM
SAP Business ByDesign
9.1

Project Execution Management

Clear C2 C2CRM
SAP Business ByDesign
8.3
Project Planning and Scheduling
Clear C2 C2CRM
SAP Business ByDesign
9.1
Project Manager Dashboard
Clear C2 C2CRM
SAP Business ByDesign
9.1
Resource Manager Dashboard
Clear C2 C2CRM
SAP Business ByDesign
8.0
Task Insight for Project Managers
Clear C2 C2CRM
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Clear C2 C2CRM
SAP Business ByDesign
8.0
Team Member Task Collaboration
Clear C2 C2CRM
SAP Business ByDesign
8.0
Real-Time Project Reporting
Clear C2 C2CRM
SAP Business ByDesign
8.0

Grants Management

Clear C2 C2CRM
SAP Business ByDesign
10.0
Award Lifecycle Management
Clear C2 C2CRM
SAP Business ByDesign
10.0
Spending Control
Clear C2 C2CRM
SAP Business ByDesign
10.0
Billing
Clear C2 C2CRM
SAP Business ByDesign
10.0

Procurement

Clear C2 C2CRM
SAP Business ByDesign
8.0
Sourcing Analysis
Clear C2 C2CRM
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Clear C2 C2CRM
SAP Business ByDesign
8.0
Invoice Automated Matching
Clear C2 C2CRM
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Clear C2 C2CRM
SAP Business ByDesign
8.0
Spend Compliance Management
Clear C2 C2CRM
SAP Business ByDesign
8.0
Supplier Management
Clear C2 C2CRM
SAP Business ByDesign
8.0

Logistics

Clear C2 C2CRM
SAP Business ByDesign
9.1
Inventory Visibility
Clear C2 C2CRM
SAP Business ByDesign
9.1
Warehouse Workforce Management
Clear C2 C2CRM
SAP Business ByDesign
9.1

Manufacturing

Clear C2 C2CRM
SAP Business ByDesign
8.9
Production Process Design
Clear C2 C2CRM
SAP Business ByDesign
9.1
Supply Chain Business Flows
Clear C2 C2CRM
SAP Business ByDesign
9.1
Production Management
Clear C2 C2CRM
SAP Business ByDesign
9.1
Contracted Manufacturing Management
Clear C2 C2CRM
SAP Business ByDesign
10.0
Configuration Management
Clear C2 C2CRM
SAP Business ByDesign
8.0
Work Definition
Clear C2 C2CRM
SAP Business ByDesign
10.0
Work Execution
Clear C2 C2CRM
SAP Business ByDesign
8.0
Advanced Fulfillment
Clear C2 C2CRM
SAP Business ByDesign
8.0
Manufacturing Costs
Clear C2 C2CRM
SAP Business ByDesign
9.1

Supply Chain

Clear C2 C2CRM
SAP Business ByDesign
8.6
Forecasting
Clear C2 C2CRM
SAP Business ByDesign
9.1
Inventory Planning
Clear C2 C2CRM
SAP Business ByDesign
9.1
Multi-tier Supply Chain Planning
Clear C2 C2CRM
SAP Business ByDesign
8.0
Performance Monitoring
Clear C2 C2CRM
SAP Business ByDesign
8.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

Implementation Rating

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
SAP Business ByDesign
9.5

Likelihood to Renew

Clear C2 C2CRM
SAP Business ByDesign
9.0

Usability

Clear C2 C2CRM
9.0
SAP Business ByDesign
8.0

Support Rating

Clear C2 C2CRM
9.0
SAP Business ByDesign
9.0

Implementation Rating

Clear C2 C2CRM
SAP Business ByDesign
8.0

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