Likelihood to Recommend ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
Read full review well suited: Enterprise File Sharing and Collaboration: Scenario: our organization has teams working on projects across different geographical locations, and they need a centralized and easily accessible file storage solution. IBM Cloud File Storage can facilitate seamless file sharing and collaboration among team members. less appropriate Highly Transactional Databases: Scenario: Your organization has highly transactional and I/O-intensive database workloads that require low-latency access to data. In such cases, block storage or specialized database services might be more appropriate than file storage.
Read full review Pros Leadership is very attentive, working hard to forge interpersonal relationships Read full review Simple file system sharing Lots of storage space (up to 12 TB) Choice of performance (up to 10 IOPS/GB) Simple interface to order more storage Quick interface to allow more servers to share the file store Security - only allows access from specified server(s) Read full review Cons Support was a challenge. Often tickets would sit until escalated. Clear expectations on both sides caused communication challenges. Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected. Read full review We have sometimes experienced some outages and hope IBM will fix this soon. Initial trainings are required for the teams to work and do the setup. Support documentation from IBM needs improvement with [the] inclusion of more detailed steps and video tutorials for [a] better understanding of the engineers. The billing process is very complex and you may have to incur additional overhead. Need a simpler approach and clarity on this aspect. Support response from the IBM team is very slow and lacks information. Read full review Likelihood to Renew IBM Cloud File Storage is a valuable tool in the arsenal of any small business. It's flexibility combined with its ease of use ensure that there is low operational overhead, combined with a solid return on investment. It's role based access control features combined with sharing capabilities make it a significant win for any business.
Read full review Support Rating The IBM team provides effective support for all the cloud operations. They tracks operations and database functionalities closely to enhance reliable operations and remove inefficiencies that affect work processes. The support team has prepared video tutorials and manuals that guides our members on how to work with the database systems effectively.
Read full review Implementation Rating The IBM Professional services provided the re4quired infrastructure for getting the best out of this tool. It offered excellent guidelines that enhanced efficient integrations. The organization was pleased with the setup process that was completed quickly than expected. The application has been operation effectively after deployment. We have continued to get support from the IBM support team when there are challenges.
Read full review Alternatives Considered Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Read full review IBM Cloud File Storage, unlike other similar products, offers excellent Cloud data security and its overall data management quality on IBM Cloud File Storage is incredible and its data integration support is perfect because it allows big data migration across many Cloud platforms for effective data analytics generation and data visualization tools are great.
Read full review Return on Investment Hard to say as we never really tested the data recovery, even though it was part of the scope of the project. Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere. From a customer service standpoint, it was 50/50. Read full review Compared with company datacenter require less maintenance time with an incomparable high availability and business continuity features The possibility to move snapshots on other data centers let this solution super scalable worldwide The price for gb let us pay what we need without a pre commissioned storage buy Read full review ScreenShots