ClearDATA vs. IBM Cloud File Storage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClearDATA
Score 10.0 out of 10
N/A
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
IBM Cloud File Storage
Score 8.6 out of 10
N/A
IBM Cloud provides a File Storage service allows the user to deploy and customize flash-backed NFS-based file storage from 25 GB to 12,000 GB capacity with up to 48,000 IOPS.N/A
Pricing
ClearDATAIBM Cloud File Storage
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClearDATAIBM Cloud File Storage
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClearDATAIBM Cloud File Storage
Top Pros

No answers on this topic

Top Cons
Features
ClearDATAIBM Cloud File Storage
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
ClearDATA
-
Ratings
IBM Cloud File Storage
9.0
39 Ratings
10% above category average
Service-level Agreement (SLA) uptime00 Ratings9.737 Ratings
Dynamic scaling00 Ratings9.036 Ratings
Elastic load balancing00 Ratings9.235 Ratings
Pre-configured templates00 Ratings8.731 Ratings
Monitoring tools00 Ratings8.337 Ratings
Pre-defined machine images00 Ratings8.933 Ratings
Operating system support00 Ratings9.736 Ratings
Security controls00 Ratings9.737 Ratings
Automation00 Ratings7.730 Ratings
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User Ratings
ClearDATAIBM Cloud File Storage
Likelihood to Recommend
6.0
(1 ratings)
9.0
(40 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(6 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
ClearDATAIBM Cloud File Storage
Likelihood to Recommend
ClearDATA
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
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IBM
well suited: Enterprise File Sharing and Collaboration: Scenario: our organization has teams working on projects across different geographical locations, and they need a centralized and easily accessible file storage solution. IBM Cloud File Storage can facilitate seamless file sharing and collaboration among team members. less appropriate Highly Transactional Databases: Scenario: Your organization has highly transactional and I/O-intensive database workloads that require low-latency access to data. In such cases, block storage or specialized database services might be more appropriate than file storage.
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Pros
ClearDATA
  • Leadership is very attentive, working hard to forge interpersonal relationships
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IBM
  • Simple file system sharing
  • Lots of storage space (up to 12 TB)
  • Choice of performance (up to 10 IOPS/GB)
  • Simple interface to order more storage
  • Quick interface to allow more servers to share the file store
  • Security - only allows access from specified server(s)
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Cons
ClearDATA
  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
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IBM
  • We have sometimes experienced some outages and hope IBM will fix this soon.
  • Initial trainings are required for the teams to work and do the setup.
  • Support documentation from IBM needs improvement with [the] inclusion of more detailed steps and video tutorials for [a] better understanding of the engineers.
  • The billing process is very complex and you may have to incur additional overhead. Need a simpler approach and clarity on this aspect.
  • Support response from the IBM team is very slow and lacks information.
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Likelihood to Renew
ClearDATA
No answers on this topic
IBM
IBM Cloud File Storage is a valuable tool in the arsenal of any small business. It's flexibility combined with its ease of use ensure that there is low operational overhead, combined with a solid return on investment. It's role based access control features combined with sharing capabilities make it a significant win for any business.
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Support Rating
ClearDATA
No answers on this topic
IBM
The IBM team provides effective support for all the cloud operations. They tracks operations and database functionalities closely to enhance reliable operations and remove inefficiencies that affect work processes. The support team has prepared video tutorials and manuals that guides our members on how to work with the database systems effectively.
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Implementation Rating
ClearDATA
No answers on this topic
IBM
The IBM Professional services provided the re4quired infrastructure for getting the best out of this tool. It offered excellent guidelines that enhanced efficient integrations. The organization was pleased with the setup process that was completed quickly than expected. The application has been operation effectively after deployment. We have continued to get support from the IBM support team when there are challenges.
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Alternatives Considered
ClearDATA
Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
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IBM
IBM Cloud File Storage, unlike other similar products, offers excellent Cloud data security and its overall data management quality on IBM Cloud File Storage is incredible and its data integration support is perfect because it allows big data migration across many Cloud platforms for effective data analytics generation and data visualization tools are great.
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Return on Investment
ClearDATA
  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
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IBM
  • Compared with company datacenter require less maintenance time with an incomparable high availability and business continuity features
  • The possibility to move snapshots on other data centers let this solution super scalable worldwide
  • The price for gb let us pay what we need without a pre commissioned storage buy
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ScreenShots