Clearswift SECURE Email Gateway (SEG) vs. Sophos Email

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clearswift SECURE Email Gateway (SEG)
Score 7.1 out of 10
N/A
UK headquartered multi-national company Clearswift is the developer of the SECURE Email Gateway (SEG) as a messaging security platform. Clearswift was acquired by HelpSystems in late 2019, and is now a HelpSystems brand.N/A
Sophos Email
Score 8.5 out of 10
N/A
Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A
Pricing
Clearswift SECURE Email Gateway (SEG)Sophos Email
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Clearswift SECURE Email Gateway (SEG)Sophos Email
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Clearswift SECURE Email Gateway (SEG)Sophos Email
Top Pros

No answers on this topic

Top Cons
Features
Clearswift SECURE Email Gateway (SEG)Sophos Email
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Clearswift SECURE Email Gateway (SEG)
8.2
1 Ratings
3% below category average
Sophos Email
5.3
19 Ratings
46% below category average
Anti-malware9.01 Ratings3.619 Ratings
Customizability9.01 Ratings3.519 Ratings
Data Loss Protection9.01 Ratings7.516 Ratings
Threat Detection7.01 Ratings3.518 Ratings
Management Tools7.01 Ratings3.419 Ratings
Sandboxing00 Ratings7.614 Ratings
End-to-End Encryption00 Ratings7.816 Ratings
Best Alternatives
Clearswift SECURE Email Gateway (SEG)Sophos Email
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Clearswift SECURE Email Gateway (SEG)Sophos Email
Likelihood to Recommend
8.0
(1 ratings)
3.6
(22 ratings)
Likelihood to Renew
-
(0 ratings)
1.1
(2 ratings)
Usability
-
(0 ratings)
8.2
(9 ratings)
Support Rating
-
(0 ratings)
2.9
(11 ratings)
User Testimonials
Clearswift SECURE Email Gateway (SEG)Sophos Email
Likelihood to Recommend
Fortra
The CS SEG appliances are running as virtual appliances by now. They do need not much power in the ESX environment. I recommend to use at least two peers running in a cluster. The cluster feature is working very well. The CS SEG can process a huge number of emails in a very short time frame.
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Sophos
The Sophos email solution is a good fit for my organization which is a mid-size resort with 200 users. Sophos email has revealed unwanted emails that were getting through our built in Microsoft email security scanning and policies so having this extra layer was a no brainier. With that we were able to focus on the bad stuff and even tweak our products with this information from Sophos email.
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Pros
Fortra
  • CS SEG is fast in email processing
  • Managing the quarantine is easy
  • Display of the reasons why an email has been processed this is very detailed
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Sophos
  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
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Cons
Fortra
  • Improvement is needed in the area of AV/Antispam update processing (internally)
  • Improvement is needed in the log file processing. Many log file entries are not understandable for an operator or administrator without special insider knowledge
  • Clearswift has recently changed the support provider. Now there are no german supporters anymore.
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Sophos
  • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
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Likelihood to Renew
Fortra
No answers on this topic
Sophos
It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
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Usability
Fortra
No answers on this topic
Sophos
It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
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Support Rating
Fortra
No answers on this topic
Sophos
Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
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Alternatives Considered
Fortra
The Clearswift Secure Email Gateway (CS SEG) has very low license costs. A two peer cluster is enough to run a complete emailing gateway environment. Compared to the Proofpoint PPS the CS SEG does not need a management appliance. The CS SEG peers can manage the quarantine by themselves. This is easy to use and quite fast.
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Sophos
I have only tried Sophos Email, and I find it to be a very useful tool, as it protects against information leakage such as fraudulent emails, cloud sandboxing and quarantine, which are essential functions and the product works excellent.
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Return on Investment
Fortra
  • Since this CS SEG environment is operated for a customer, I cannot answer this question
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Sophos
  • Sophos Email has been protecting our users, including the administrative branch, who are the target of attacks most frequently.
  • Every month Sophos Email stops about 100,000 malicious emails. We calculate that if these attacks have saved the company time, it prevents us from having a lot of support staff to attend to the cases.
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ScreenShots