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Cledara vs. PingOne from Ping Identity vs. Solutions2Share External User Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cledara

    Score10 out of 10
    N/ACledara, from the company of the same name in London, is presented as an All-in-One SaaS management platform used to scale operational processes, comply with regulations and save money.N/A

    PingOne from Ping Identity

    Score9 out of 10
    N/AThe PingOne Cloud Platform from Ping Identity in Denver, Colorado is an identity management and access solution (IAM) for enterprises. Features of the products include single sign-on, multi-factor authentication, user management with directory, provisioning and deprovisioning. The solution is presented as a comprehensive, standards-based platform that allows users and devices to securely access any service, application or API from any device. Designed for hybrid IT…

    $20,000

    per year

    External User Manager

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    IT administrators can keep control of external users in Microsoft 365 with External User Manager. External User Manager is used for inviting guests, automated access reviews and lifecycles in Microsoft Teams and Microsoft 365 Groups. Key Features: •External users dashboard and reports •Request & approval workflow for guests •Lifecycles for external guests •Regular automated access…

    $1.60

    per year

    Pricing
    CledaraPingOne from Ping IdentityExternal User Manager
    Editions & Modules
    No answers on this topic
    Essential
    $20,000
    per year
    Plus
    $40,000
    per year
    Premium
    Contact Sales
    Extra Large (4000+ users)
    $1.60
    per year per user
    Small (up to 249 users)
    1,599
    per year per installation
    Medium (up to 999 users)
    4,049
    per year per installation
    Large (up to 4000 users)
    6,499
    per year per installation
    Offerings
    Pricing Offerings
    CledaraPingOne from Ping IdentityExternal User Manager
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details—Try PingOne for Customers for free. Sign up for a free 30-day trial of PingOne for customers.Prices are starting prices. Not listed here are the different support and service packages.
    More Pricing Information
    Community Pulse
    CledaraPingOne from Ping IdentityExternal User Manager
    Considered Multiple Products
    Cledara
    No answer on this topic
    Ping Identity
    No answer on this topic
    Solutions2Share
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    CledaraPingOne from Ping IdentityExternal User Manager
    Identity Management
    Comparison of Identity Management features of Cledara and PingOne from Ping Identity and Solutions2Share External User Manager
    Feature
    Cledara
    -
    Ratings
    PingOne from Ping Identity
    9.1
    10 Ratings
    10% above category average
    Solutions2Share External User Manager
    -
    Ratings
    ID-Management Access Control00 Ratings9.38 Ratings00 Ratings
    ID Management Single-Sign On (SSO)00 Ratings9.710 Ratings00 Ratings
    Multi-Factor Authentication00 Ratings9.310 Ratings00 Ratings
    Password Management00 Ratings10.06 Ratings00 Ratings
    Account Provisioning and De-provisioning00 Ratings8.06 Ratings00 Ratings
    ID Management Workflow Automation00 Ratings9.04 Ratings00 Ratings
    ID Risk Management00 Ratings8.56 Ratings00 Ratings
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    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CledaraPingOne from Ping IdentityExternal User Manager
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (11 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.6
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    CledaraPingOne from Ping IdentityExternal User Manager
    Likelihood to Recommend
    Cledara
    No answers on this topic
    Ping Identity
    Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
    Read full review
    Solutions2Share
    I can depend on it to work and be there when I need it. It is very intuitive and easy to use and even first time users have little to no issues with it. I can have small or large meetings with it and utilize the functionality i need to depending on the situation
    Incentivized
    Read full review
    Pros
    Cledara
    No answers on this topic
    Ping Identity
    • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
    • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
    • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
    Read full review
    Solutions2Share
    • Group meetings
    • Audio controls
    • control over external users
    Incentivized
    Read full review
    Cons
    Cledara
    No answers on this topic
    Ping Identity
    • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
    • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
    • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
    Incentivized
    Read full review
    Solutions2Share
    • Not aware of any shortcomings with my use of this tool
    Incentivized
    Read full review
    Usability
    Cledara
    No answers on this topic
    Ping Identity
    Ping's solutions are a powerful tool, but with that comes the need for skills to operate them. It's not easy for inexperienced engineers to run. From the end-user perspective, it is fully customizable and can be as seamless as you need.
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Support Rating
    Cledara
    No answers on this topic
    Ping Identity
    Really good customer support, we always receive what we need. Sometimes instead of [a] solution (which have to be developed) we are receiving [a] work around, which is helping ad hoc. Then after time [needed for support to] develop fix we are receiving full fix or we [are] just waiting for new version of the product where our "bugs" are fixed.
    Read full review
    Solutions2Share
    No answers on this topic
    Alternatives Considered
    Cledara
    No answers on this topic
    Ping Identity
    PingOne from Ping Identity is the clear winner here. I can say this because the cost of their service is very worth it, and their service offers more than their competitors. In addition to that, this software is still improving daily, which only means that there is still more to come, and their Developers are giving their fair share of service to keep their software the best.
    Incentivized
    Read full review
    Solutions2Share
    No answers on this topic
    Return on Investment
    Cledara
    No answers on this topic
    Ping Identity
    • The TCO for our deployment of Ping will be over a million dollars/year less to operate compared to the systems it replaces.
    • Moving the organization to federated protocols allows greater flexibility in our cloud migration strategy and zero trust designs.
    • Operating with federated protocols internally facilitates M&A and divestiture activities.
    Incentivized
    Read full review
    Solutions2Share
    • Saves time!
    • Improves efficiency with getting projects done faster
    • Great for product demos and training
    Incentivized
    Read full review
    ScreenShots

    External User Manager Screenshots

    Screenshot of External User Manager's dashboard and reports display an overview of all external users and guests.Screenshot of Guest users in Microsoft 365 and Microsoft Teams management: request and approval workflow, onboarding & compliance portal, lifecycle for access reviews, and reporting.Screenshot of Users can request access for new guests with an automated request & approval workflow. Team owners or administrators can then approve the requests.Screenshot of Regular automated access reviews and guest lifecycles can be set so that if the guest users do not require further access, they can be removed automatically from the tenant.Screenshot of In the Onboarding & Compliance Portal, the user can ask new guests for additional information as metadata and have them read or even sign non-disclosure agreements, GDPR rules etc.Screenshot of the guest import feature, with which the administrator can crawl external users that have been created without External User Manager and import them to apply governance policies, lifecycles, etc.