Cleo Integration Cloud vs. Fortra's GoAnywhere MFT

CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.

Incentivized

GoAnywhere is easy to use and easy to learn. Once you get the basics down learning how to do advanced functions becomes even easier. Their support is top notch and is always ready to lend a hand.

• A great platform perfectly integrated with the rest of the company's software.
• Detailed design with simple and easy access from anywhere to our information.
• Multi-location and multi-device access.
• We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
• Cleo integration is in charge of technical maintenance and updates.

Incentivized

• Data extraction: You can pull data from nearly any database and send it to users/partners in a variety of formats.
• Data transformation: Great for massaging data and transforming it to XML, text, spreadsheets, etc.
• Data Integration: An extremely useful tool for moving data between different systems. I have used it to integrate data from Oracle, Netezza, DB2, SQL Server, and even Interbase.

Incentivized

• A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
• A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
• Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.

Incentivized

• Reviewing support cases on support web site.
• Testing remote resources is limited without creating a project.
• With so many features, it can take awhile to master it.

Ease in understanding and setup.

Incentivized

Since using it and having time to work with it, its process and actions are growing on me and once a project is created one can implement across numerous location or platforms

Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.

Incentivized

GoAnywhere's support team is absolutely wonderful. They are always very fast to respond and will do anything that they can to help you with whatever dilemma you are facing. They also have a great user forum that is very helpful if you are looking for the solution to a problem or just want some advice from others. They are constantly looking to improve and always looking for suggestions on what customers would like to see next which is refreshing.

Incentivized

Implementation was straight forward. We paid for 50 hours of professional service in case, we need help. We end using only 10 hours. I have only 1 month to convert over 120 scripts from FTP voyager to goanywhere. Old script was had written using bat files. Some of the batch file were written by some other person, who passed away. Documents for old script was not in details. With the professional service, I was able to convert all script within windows

Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.

Incentivized

• GoAnywhere adds features as extra modules, allowing you to start with the most basic file transferring solution and scaling up as you find other uses. Adding more modules means that you are building on an existing platform, and you will not need to seek out other vendors.
• Compared to other products such as MoveIt, the projects can take more time to create as it seems less intuitive than MoveIt but adds to its potential as you learn the many extra functions available.

Incentivized

• We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
• We have saved a ton of money by reducing chargebacks for missing ASNs for example
• We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.

Incentivized

• GA MFT has reduced the time and resources needed to devote to file transfer processes.
• Administration of processes has become easier to manage.
• Files are easily monitored to ensure successful transmissions. No more missed files!

Incentivized