What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 7 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 2 out of 100
Based on 1 reviews and ratings
Attribute Ratings
- Cleo Integration Cloud is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.5
Cleo Integration Cloud
95%
4 Ratings

2.0
Leapfile Managed File Transfer
20%
1 Rating
Support Rating
9.0
Cleo Integration Cloud
90%
3 Ratings

Leapfile Managed File Transfer
N/A
0 Ratings
Likelihood to Recommend
Cleo Integration Cloud
CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
Head of Information Technology
Mondetta ClothingApparel & Fashion, 51-200 employees
Leapfile Managed File Transfer
We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
Technical Specialist
Accountability Plus, Inc.Accounting, 11-50 employees
Pros
Cleo Integration Cloud
- A great platform perfectly integrated with the rest of the company's software.
- Detailed design with simple and easy access from anywhere to our information.
- Multi-location and multi-device access.
- We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
- Cleo integration is in charge of technical maintenance and updates.
Information Technology System Administrator
Ryder System, Inc.Transportation/Trucking/Railroad, 5001-10,000 employees
Leapfile Managed File Transfer
- There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
Technical Specialist
Accountability Plus, Inc.Accounting, 11-50 employees
Cons
Cleo Integration Cloud
- A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
- A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
- Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.

Verified User
Employee in Customer Service
Computer Software Company, 51-200 employeesLeapfile Managed File Transfer
- The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
- We have found the admin controls to not work consistently, causing lots of headaches.
- Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
- Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
Technical Specialist
Accountability Plus, Inc.Accounting, 11-50 employees
Pricing Details
Cleo Integration Cloud
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Leapfile Managed File Transfer
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
Cleo Integration Cloud
Cleo Integration Cloud 9.0
Based on 3 answers
Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Information Technology System Administrator
Ryder System, Inc.Transportation/Trucking/Railroad, 5001-10,000 employees
Leapfile Managed File Transfer
No score
No answers yet
No answers on this topic
Alternatives Considered
Cleo Integration Cloud
Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
Sr. Software Engineer
Wells Enterprises, Inc.Food & Beverages, 1001-5000 employees
Leapfile Managed File Transfer
Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
Technical Specialist
Accountability Plus, Inc.Accounting, 11-50 employees
Return on Investment
Cleo Integration Cloud
- We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
- We have saved a ton of money by reducing chargebacks for missing ASNs for example
- We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
Head of Information Technology
Mondetta ClothingApparel & Fashion, 51-200 employees
Leapfile Managed File Transfer
- Too much time spent on addressing individual client issues while attempting to send or retrieve files.
- Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
Technical Specialist
Accountability Plus, Inc.Accounting, 11-50 employees