7 Ratings
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Score 8.9 out of 100
1 Rating
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Score 2 out of 100

Attribute Ratings

  • Cleo Integration Cloud is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.5

Cleo Integration Cloud

95%
4 Ratings
2.0

Leapfile Managed File Transfer

20%
1 Rating

Support Rating

9.0

Cleo Integration Cloud

90%
3 Ratings

Leapfile Managed File Transfer

N/A
0 Ratings

Likelihood to Recommend

Cleo Integration Cloud

CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
Mauro Biefeni | TrustRadius Reviewer

Leapfile Managed File Transfer

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
Neal Rosenthal | TrustRadius Reviewer

Pros

Cleo Integration Cloud

  • A great platform perfectly integrated with the rest of the company's software.
  • Detailed design with simple and easy access from anywhere to our information.
  • Multi-location and multi-device access.
  • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
  • Cleo integration is in charge of technical maintenance and updates.
Lashell Taber | TrustRadius Reviewer

Leapfile Managed File Transfer

  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
Neal Rosenthal | TrustRadius Reviewer

Cons

Cleo Integration Cloud

  • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
  • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
  • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
Anonymous | TrustRadius Reviewer

Leapfile Managed File Transfer

  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
Neal Rosenthal | TrustRadius Reviewer

Pricing Details

Cleo Integration Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

Leapfile Managed File Transfer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

Cleo Integration Cloud

Cleo Integration Cloud 9.0
Based on 3 answers
Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Lashell Taber | TrustRadius Reviewer

Leapfile Managed File Transfer

No score
No answers yet
No answers on this topic

Alternatives Considered

Cleo Integration Cloud

Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
John Barbagallo | TrustRadius Reviewer

Leapfile Managed File Transfer

Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
Neal Rosenthal | TrustRadius Reviewer

Return on Investment

Cleo Integration Cloud

  • We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
  • We have saved a ton of money by reducing chargebacks for missing ASNs for example
  • We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
Mauro Biefeni | TrustRadius Reviewer

Leapfile Managed File Transfer

  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
Neal Rosenthal | TrustRadius Reviewer

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