Cleo Integration Cloud vs Leapfile Managed File Transfer

Likelihood to Recommend

CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.

Read full review

Mauro Biefeni

Head of Information Technology

Mondetta ClothingApparel & Fashion, 51-200 employees

View all 4 answers on this topic

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.

Read full review

Neal Rosenthal

Technical Specialist

Accountability Plus, Inc.Accounting, 11-50 employees

View all 1 answers on this topic

Pros

A great platform perfectly integrated with the rest of the company's software.
Detailed design with simple and easy access from anywhere to our information.
Multi-location and multi-device access.
We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
Cleo integration is in charge of technical maintenance and updates.

Read full review

Lashell Taber

Information Technology System Administrator

Ryder System, Inc.Transportation/Trucking/Railroad, 5001-10,000 employees

View all 4 answers on this topic

There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin

Read full review

Neal Rosenthal

Technical Specialist

Accountability Plus, Inc.Accounting, 11-50 employees

View all 1 answers on this topic

Cons

A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.

Read full review

Verified User

Employee in Customer Service

Computer Software Company, 51-200 employees

View all 4 answers on this topic

The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
We have found the admin controls to not work consistently, causing lots of headaches.
Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.

Read full review

Neal Rosenthal

Technical Specialist

Accountability Plus, Inc.Accounting, 11-50 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Starting Price

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Starting Price

—

Support Rating

Cleo Integration Cloud 9.0

Based on 3 answers

Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.

Read full review

Lashell Taber

Information Technology System Administrator

Ryder System, Inc.Transportation/Trucking/Railroad, 5001-10,000 employees

View all 3 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.

Read full review

John Barbagallo

Sr. Software Engineer

Wells Enterprises, Inc.Food & Beverages, 1001-5000 employees

View all 4 answers on this topic

Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients

Read full review

Neal Rosenthal

Technical Specialist

Accountability Plus, Inc.Accounting, 11-50 employees

View all 1 answers on this topic

Return on Investment

We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
We have saved a ton of money by reducing chargebacks for missing ASNs for example
We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.

Read full review

Mauro Biefeni

Head of Information Technology

Mondetta ClothingApparel & Fashion, 51-200 employees

View all 4 answers on this topic

Too much time spent on addressing individual client issues while attempting to send or retrieve files.
Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.

Read full review

Neal Rosenthal

Technical Specialist

Accountability Plus, Inc.Accounting, 11-50 employees

View all 1 answers on this topic

Cleo Integration Cloud vs Leapfile Managed File Transfer