4 Ratings
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Score 8.3 out of 100
1 Rating
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Score 2 out of 100

Likelihood to Recommend

Cleo Integration Cloud

It is a simple and easy way to back up a computer to the cloud and integrated with the office 365 environment. And most importantly, the data is physically safe, off-site and protected by redundant copies, encrypted with Enterprise-level security and maintained by expert systems management personnel.
Lashell Taber | TrustRadius Reviewer

Leapfile Managed File Transfer

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
Neal Rosenthal | TrustRadius Reviewer

Pros

Cleo Integration Cloud

  • Sending API calls to clients when submitting data back and forth. They can be tested with Postman and work well.
  • Converting files to EDI standards. Creating the EDIs is very meticulous and Cleo has all of the standards and does a great job converting the files.
  • Love the ruleset 2 testing feature. Instead of having to run the project on a test server, the rulesets can be tested locally as soon as they are created.
Anonymous | TrustRadius Reviewer

Leapfile Managed File Transfer

  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
Neal Rosenthal | TrustRadius Reviewer

Cons

Cleo Integration Cloud

  • Storing data remotely means losing direct control over it.
  • High cost.
Lashell Taber | TrustRadius Reviewer

Leapfile Managed File Transfer

  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
Neal Rosenthal | TrustRadius Reviewer

Support Rating

Cleo Integration Cloud

Cleo Integration Cloud 9.0
Based on 3 answers
Most of the support people are great, but if they would create a comprehensive manual, then I would not need to bug them so much.
Anonymous | TrustRadius Reviewer

Leapfile Managed File Transfer

No score
No answers yet
No answers on this topic

Alternatives Considered

Cleo Integration Cloud

I have only used Cleo.
Anonymous | TrustRadius Reviewer

Leapfile Managed File Transfer

Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
Neal Rosenthal | TrustRadius Reviewer

Return on Investment

Cleo Integration Cloud

  • Unknown economic impact.
Lashell Taber | TrustRadius Reviewer

Leapfile Managed File Transfer

  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
Neal Rosenthal | TrustRadius Reviewer

Pricing Details

Cleo Integration Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Leapfile Managed File Transfer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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