Likelihood to Recommend Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
Read full review It is well suited in org where password protection is mandatory. Most companies need it hence as the service you're providing needs to have a secure vault and this is where dashlane comes in picture. Also great as a authenticator app. Even has VPN for those that need. It is less suited for personal projects.
Read full review Pros Easy to integrate - perfect solution for search and recommendations. Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer. Improving conversion rate and the quality of the customer journey on the eCommerce. Read full review Their Secure Notes are an easy and great way to save and protect important data and notes not specifically password-related. I really like their Payments feature. I've used that at my desk and when traveling to fill-in payment information on the fly. I've recently begun using Dashlane with PassKeys and found the process to be simple and intuitive to use. Read full review Cons A function to export dashboard reports will help ease building analytics. It's a highly technical tool. One has to have very good technical knowledge to set it up. Build more payment options other than the credit card. Read full review Some of our language and explanations could be simpler. Most users are not security professionals, they just want to get into applications and do their jobs. Guidelines for diagnosing and fixing problems can always be clearer and better targeted toward laypeople. Sometimes we need to change a user's email address (like if they change their name). Changing email addresses is very hard if not impossible. It appears to be impossible once it's set in the account. Andrew Bank CEO - Strategy, Product Management, and Business Development
Read full review Likelihood to Renew It has served us very well until now and at the pricepoint it doesn't make us second guess our current relationship.
Read full review Usability We previously used
LastPass , which was also an excellent alternative for Dashlane. Dashlane seems to have more security features compare to
LastPass . We can send pass to any user in our organization easily also we can share details with our clients. we can securely manage all the pass in our vault and timely change it when it's time comes.
Read full review Support Rating We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
Read full review Alternatives Considered The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
Read full review Dashlane loses against
1Password in almost every way. The only aspect that is better for Dashlane is the ability to share with your organization as it will pre-populate a list of users.
I didn't select Dashlane, it was selected for me. If it was up to me, I would choose
1Password over Dashlane all the time.
Read full review Return on Investment Improved user conversion by 20% Increased revenues by 15% Reduced reliance of operations for data tracking and analysis Read full review Productivity has never been a concern since we have used products like Dashlane in the past, but the security features provide great peace of mind. Far less time has been spent on credential management It is easy to share new account password and credentials with others with the organization Read full review ScreenShots