TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clerk

    Score9.3 out of 10
    N/APoor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.

    $0

    RoboForm

    Score8.2 out of 10
    N/ARoboForm for Business is a password automation and centralized management solution for businesses and government agencies. The software helps companies to organize logins and passwords, making password generation, storing, and sharing easier and more secure. RoboForm for Business integration aims to eliminate forgotten passwords, loss of productivity caused by it, and costs related to their reset. A RoboForm for Business company account can be created in minutes. It is customizable and…

    $39.95

    per year

    Pricing
    ClerkRoboForm
    Editions & Modules
    No answers on this topic
    5-year subscription
    $16.46
    101-1000 users/per year
    Offerings
    Pricing Offerings
    ClerkRoboForm
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Multi-year discounts available: Save with discounted pricing on 3-year and 5-year Business plan purchases. Enterprise plan: For large organizations requiring tailored solutions, RoboForm offers an Enterprise plan that includes all Business plan features plus additional services customized to meet enterprise-scale needs. Contact sales for Enterprise pricing and to start a trial.
    More Pricing Information
    Community Pulse
    ClerkRoboForm
    Considered Both Products
    Clerk
    No answer on this topic
    Siber Systems Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Best Alternatives
    ClerkRoboForm
    Small Businesses
    Auth0
    Score8.1 out of 10
    Bitwarden
    Score9.3 out of 10
    Medium-sized Companies
    Auth0
    Score8.1 out of 10
    1Password
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    KeePass
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClerkRoboForm
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.7
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (5 ratings)
    User Testimonials
    ClerkRoboForm
    Likelihood to Recommend
    Clerk
    Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
    Incentivized
    Read full review
    Siber Systems Inc.
    I use it on an almost hourly basis. With probably 10+ years of use, I have used it for everything and have found very little that it won't complete, but it isn't very good on mobile devices. I use it on my phone strictly as a reference because it does not work with either Samsung internet browser or Chrome for Android.
    Incentivized
    Read full review
    Pros
    Clerk
    • Easy to integrate - perfect solution for search and recommendations.
    • Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
    • Improving conversion rate and the quality of the customer journey on the eCommerce.
    Incentivized
    Read full review
    Siber Systems Inc.
    • It remembers all our logons
    • It has a good alphabetizing system
    • You can store multiple users
    • It also has a mobile app which is great
    Incentivized
    Read full review
    Cons
    Clerk
    • A function to export dashboard reports will help ease building analytics.
    • It's a highly technical tool. One has to have very good technical knowledge to set it up.
    • Build more payment options other than the credit card.
    Incentivized
    Read full review
    Siber Systems Inc.
    • Recommend periodic purging of unused passwords.
    • Offer a "compromised password" alert feature.
    • Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)
    Read full review
    Usability
    Clerk
    No answers on this topic
    Siber Systems Inc.
    it is simple and intuitive
    Incentivized
    Read full review
    Support Rating
    Clerk
    No answers on this topic
    Siber Systems Inc.
    For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.
    Incentivized
    Read full review
    Alternatives Considered
    Clerk
    The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
    Incentivized
    Read full review
    Siber Systems Inc.
    The number one alternative we see is LastPass. Many of our clients use it and are happy with it and I'm sure it's very close to RoboForm. I have personally used RoboForm for at least 10 years and have been extremely happy with it, so we did not do much comparing recently.
    Read full review
    Return on Investment
    Clerk
    • Improved user conversion by 20%
    • Increased revenues by 15%
    • Reduced reliance of operations for data tracking and analysis
    Incentivized
    Read full review
    Siber Systems Inc.
    • It helps to keep my business secure.
    • Saves time filling out forms.
    • Saves more time than writing out all of your passwords with pen and paper.
    Incentivized
    Read full review
    ScreenShots

    Clerk Screenshots

    Screenshot of Authentication options for usersScreenshot of Session management made easyScreenshot of User security, all in one place