Overall Satisfaction with RoboForm
RoboForm helps me manage dozens of passwords I use regularly for business and personal purposes. It saves passwords automatically if you use the RoboForm browser extension. I also use its password generator, which I can format to a specific number of characters, character types, e.g., lower and upper case letters, numbers, and symbols. The software rates the strength of the password. I use it on a Windows desktop, Mac laptop, and iPhone.
- Generates complex passwords based on specifications I set, with strength ratings by RoboForm.
- Saves (stores) passwords in the cloud accessible with a "master password", which Roboform itself does not know (so don't lose that password - it's the only one you need to write down in a safe place).
- Cross-platform synchronization.
- They have always responded within 24-48 hours to email support requests.
- Recommend periodic purging of unused passwords.
- Offer a "compromised password" alert feature.
- Don't remind me about a recent update as often as you do now. (I might be able to control this on my desktop's notification settings?)
- Password generator.
- Cross-platform synch.
- Reliable and secure.
- I've never had my identity stolen based on my personal or solo business use. (I did have it stolen when I worked for the federal government!)
- None of the passwords I've created using the RoboForm password generator has been compromised - I do check on compromised passwords via Safari browser's program for example.
- Saves time and money because of the above, and lowers my "hassle factor" because I don't have to keep some kind of elaborate password spreadsheet, which I would have to password protect ... but then where do I store that password?
As noted earlier, I have not compared RoboForm with other password managers because it is the only password manager I have ever used and I have been satisfied with the software for at least 12 years (I frankly can't remember when I started using it but I know I was using it in 2010 so 12 years is my best guess).
Do you think RoboForm delivers good value for the price?
Are you happy with RoboForm's feature set?
Did RoboForm live up to sales and marketing promises?
Did implementation of RoboForm go as expected?
Would you buy RoboForm again?
I cannot speak to enterprise or larger company use since I am a solo business owner. But for solo, very small, and small businesses it is a reliable, easy-to-use password manager. The cost has always seemed reasonable to me but I admit I have not shopped around because I've been happy with RoboForm - it is the only password manager I have ever used. A personal account, which is what I have, is $23.88 USD per year - they usually have a discount for the first year. If I had employees the business account might be worth it although I haven't investigated it. (It costs more - $39.95 per year per user for a one-year subscription). Discounts are available for 3-year and 5-year subscriptions.