RoboForm - an old and trusted password manager
July 30, 2021

RoboForm - an old and trusted password manager

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with RoboForm

I use RoboForm everyday on multiple devices. 3 Computers and 1 mobile phone. I have the Everywhere license that syncs all my information to these devices. I use it to remember all my passwords to all web sites. I use it to generate different passwords for all web sites. I use the Safe Notes feature to remember passwords to computers, credit card information, key codes for locks, any information that I want to store securely is in there.
  • Fill in web site user id and passwords.
  • Organizes all confidential information in Safe Notes
  • Allows access to all my information on my mobile phone
  • Easy to use
  • Bring back the login information card instead of opening on new web page
  • Navigation on the phone. Not sure how to improve it but seems clumsy. Maybe because I have so many entries.
  • Security
  • Syncs to all devices
  • Easy to use
  • Saves time in having confidential information in one secure application
I honestly have not used any other products, I have used RoboForm before password managers became popular. I have seen other people use last pass and it did not seem as smooth.

Do you think RoboForm delivers good value for the price?


Are you happy with RoboForm's feature set?


Did RoboForm live up to sales and marketing promises?


Did implementation of RoboForm go as expected?


Would you buy RoboForm again?


RoboForm is a great password manager and secure information storage system. I use it on my desktop and laptop computers with the browser extension. The browser extension allows it to fill in web site id and password. I use Firefox, Chrome and Edge and the browser extension works in all of these. I have mixed feelings about using on the phone, but this may be due to limits of the phone platform itself. I do not surf that much on the phone but still need it once in a while. It works but sometimes I have to copy password and then paste it into the field, but this is for applications on the phone. So as I said, it is probably the platform that is the issue.

RoboForm Support

For the few times, in the many years that I have used RoboForm, and that I have needed to contact support they were very responsive.
Quick Resolution
Good followup
Problems get solved
Kept well informed
Support understands my problem
Support cares about my success
Quick Initial Response
I have the subscription license, so I pay yearly and support is included. I purchased to keep the software up to date and to make sure I have support because this software is important for my everyday life.
Yes - Yes, it was resolved timely.