What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.8 out of 100
Based on 11 reviews and ratings
Feature Set Ratings
- cleverbridge ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management
Online Storefront

7.9
cleverbridge
79%
2.0
Paddle
20%
cleverbridge ranks higher in 9/9 features
cleverbridge ranks higher in 9/9 features
Product catalog & listings

8.0
80%
2 Ratings
2.0
20%
2 Ratings
Product management

8.0
80%
2 Ratings
2.0
20%
3 Ratings
Bulk product upload

6.3
63%
2 Ratings
1.0
10%
1 Rating
Branding

6.3
63%
2 Ratings
2.0
20%
3 Ratings
Mobile storefront

8.3
83%
2 Ratings
1.0
10%
3 Ratings
Product variations

9.4
94%
2 Ratings
1.0
10%
3 Ratings
Website integration

8.3
83%
2 Ratings
7.0
70%
4 Ratings
Visual customization

8.0
80%
2 Ratings
1.0
10%
3 Ratings
CMS

8.7
87%
2 Ratings
1.0
10%
2 Ratings
Online Shopping Cart

8.7
cleverbridge
87%
2.5
Paddle
25%
cleverbridge ranks higher in 2/2 features
cleverbridge ranks higher in 2/2 features
Abandoned cart recovery

8.0
80%
2 Ratings
2.0
20%
3 Ratings
Checkout user experience

9.4
94%
2 Ratings
3.0
30%
4 Ratings
Online Payment System

9.7
cleverbridge
97%
1.0
Paddle
10%
cleverbridge ranks higher in 1/1 features
cleverbridge ranks higher in 1/1 features
eCommerce security

9.7
97%
2 Ratings
1.0
10%
3 Ratings
eCommerce Marketing

8.2
cleverbridge
82%
2.3
Paddle
23%
cleverbridge ranks higher in 3/3 features
cleverbridge ranks higher in 3/3 features
Promotions & discounts

8.3
83%
2 Ratings
5.0
50%
3 Ratings
Personalized recommendations

7.3
73%
2 Ratings
1.0
10%
2 Ratings
SEO

9.0
90%
1 Rating
1.0
10%
1 Rating
eCommerce Business Management

8.8
cleverbridge
88%
1.6
Paddle
16%
cleverbridge ranks higher in 5/5 features
cleverbridge ranks higher in 5/5 features
Multi-site management

8.3
83%
2 Ratings
4.0
40%
2 Ratings
Order processing

10.0
100%
2 Ratings
1.0
10%
4 Ratings
Inventory management

9.4
94%
2 Ratings
1.0
10%
2 Ratings
Shipping

9.0
90%
1 Rating
1.0
10%
1 Rating
Custom functionality

7.3
73%
2 Ratings
1.0
10%
2 Ratings
Attribute Ratings
- cleverbridge is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.6
cleverbridge
66%
2 Ratings
1.0
Paddle
10%
4 Ratings
Usability

8.0
cleverbridge
80%
1 Rating
Paddle
N/A
0 Ratings
Likelihood to Recommend
cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.

Verified User
Executive in Other
Information Technology & Services Company, 1-10 employeesPros
cleverbridge
- Excellent partnet
- Terrific at subscription software
- Excellent security and uptime

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesPaddle
- Super easy to implement SDKs across supported platforms that support modern interface paradigms.
- Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
- Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
- Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Principal
Potential LabsComputer Software, 1-10 employees
Cons
cleverbridge
- Because of the many different settings, it becomes hard sometimes to set everything up
- The slow system can take up to 10 seconds to save something
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Paddle
- Paddle support can be better
- Paddle documentation lacks some important information
- Mac analytics is very basic and limited
Co-founder / Everything
Twopeople SoftwareInformation Technology and Services, 1-10 employees
Pricing Details
cleverbridge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—cleverbridge Editions & Modules
—
Additional Pricing Details
—Paddle
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
Paddle Editions & Modules
Edition
Custom | custom pricing |
---|
- none
Additional Pricing Details
—Usability
cleverbridge
cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Paddle
No score
No answers yet
No answers on this topic
Alternatives Considered
cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesPaddle
Paddle supports easy credit/debit card payments. It supports companies across the world. It has the best user experience for our users.
Co-Founder
IconscoutDesign, 1-10 employees
Return on Investment
cleverbridge
- We couldn’t have done this on our own
- They provided cost-effective eCommerce for us

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesPaddle
- Increased sales due to abandoned cart recovery emails, etc.
- Allowed us to experiment with novel in-app "reward for sharing" purchase incentives
- Reduced VAT and customer sales support cost to close to zero.
Principal
Potential LabsComputer Software, 1-10 employees