Cleverbridge vs. Paddle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cleverbridge
Score 6.6 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
Paddle
Score 6.0 out of 10
N/A
London-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
Pricing
CleverbridgePaddle
Editions & Modules
No answers on this topic
Custom
custom pricing
Offerings
Pricing Offerings
CleverbridgePaddle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
CleverbridgePaddle
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Cleverbridge
7.9
2 Ratings
3% above category average
Paddle
5.7
6 Ratings
30% below category average
Product catalog & listings8.02 Ratings7.34 Ratings
Product management8.02 Ratings7.45 Ratings
Bulk product upload6.32 Ratings6.23 Ratings
Branding6.32 Ratings7.15 Ratings
Mobile storefront8.32 Ratings6.25 Ratings
Product variations9.42 Ratings2.64 Ratings
Website integration8.32 Ratings8.46 Ratings
Visual customization8.02 Ratings4.84 Ratings
CMS8.72 Ratings1.03 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Cleverbridge
8.7
2 Ratings
14% above category average
Paddle
7.6
6 Ratings
0% above category average
Abandoned cart recovery8.02 Ratings7.85 Ratings
Checkout user experience9.42 Ratings7.46 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Cleverbridge
9.7
2 Ratings
15% above category average
Paddle
7.3
5 Ratings
13% below category average
eCommerce security9.72 Ratings7.35 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Cleverbridge
8.2
2 Ratings
9% above category average
Paddle
6.0
5 Ratings
22% below category average
Promotions & discounts8.32 Ratings9.05 Ratings
Personalized recommendations7.32 Ratings4.33 Ratings
SEO9.01 Ratings4.82 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Cleverbridge
8.8
2 Ratings
12% above category average
Paddle
5.5
6 Ratings
35% below category average
Multi-site management8.32 Ratings4.53 Ratings
Order processing10.02 Ratings7.86 Ratings
Inventory management9.42 Ratings6.64 Ratings
Shipping9.01 Ratings1.01 Ratings
Custom functionality7.32 Ratings7.73 Ratings
Best Alternatives
CleverbridgePaddle
Small Businesses
Ecwid by Lightspeed
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CleverbridgePaddle
Likelihood to Recommend
6.6
(2 ratings)
6.1
(6 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
CleverbridgePaddle
Likelihood to Recommend
Cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Read full review
Paddle
I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
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Pros
Cleverbridge
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Read full review
Paddle
  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
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Cons
Cleverbridge
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
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Paddle
  • Analytics could support more flexible analysis of reported data and better custom events.
  • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
  • Sometimes communication from their front line support staff has gone to the wrong address.
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Usability
Cleverbridge
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
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Paddle
No answers on this topic
Alternatives Considered
Cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
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Paddle
We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
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Return on Investment
Cleverbridge
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
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Paddle
  • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
Read full review
ScreenShots

Paddle Screenshots

Screenshot of Padddle Payment Gateway