What users are saying about
3 Ratings
11 Ratings
3 Ratings
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Score 6 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5.8 out of 100

Feature Set Ratings

  • cleverbridge ranks higher in 5 feature sets: Online Storefront, Online Shopping Cart, Online Payment System, eCommerce Marketing, eCommerce Business Management

Online Storefront

7.9

cleverbridge

79%
2.0

Paddle

20%
cleverbridge ranks higher in 9/9 features

Product catalog & listings

8.0
80%
2 Ratings
2.0
20%
2 Ratings

Product management

8.0
80%
2 Ratings
2.0
20%
3 Ratings

Bulk product upload

6.3
63%
2 Ratings
1.0
10%
1 Rating

Branding

6.3
63%
2 Ratings
2.0
20%
3 Ratings

Mobile storefront

8.3
83%
2 Ratings
1.0
10%
3 Ratings

Product variations

9.4
94%
2 Ratings
1.0
10%
3 Ratings

Website integration

8.3
83%
2 Ratings
7.0
70%
4 Ratings

Visual customization

8.0
80%
2 Ratings
1.0
10%
3 Ratings

CMS

8.7
87%
2 Ratings
1.0
10%
2 Ratings

Online Shopping Cart

8.7

cleverbridge

87%
2.5

Paddle

25%
cleverbridge ranks higher in 2/2 features

Abandoned cart recovery

8.0
80%
2 Ratings
2.0
20%
3 Ratings

Checkout user experience

9.4
94%
2 Ratings
3.0
30%
4 Ratings

Online Payment System

9.7

cleverbridge

97%
1.0

Paddle

10%
cleverbridge ranks higher in 1/1 features

eCommerce security

9.7
97%
2 Ratings
1.0
10%
3 Ratings

eCommerce Marketing

8.2

cleverbridge

82%
2.3

Paddle

23%
cleverbridge ranks higher in 3/3 features

Promotions & discounts

8.3
83%
2 Ratings
5.0
50%
3 Ratings

Personalized recommendations

7.3
73%
2 Ratings
1.0
10%
2 Ratings

SEO

9.0
90%
1 Rating
1.0
10%
1 Rating

eCommerce Business Management

8.8

cleverbridge

88%
1.6

Paddle

16%
cleverbridge ranks higher in 5/5 features

Multi-site management

8.3
83%
2 Ratings
4.0
40%
2 Ratings

Order processing

10.0
100%
2 Ratings
1.0
10%
4 Ratings

Inventory management

9.4
94%
2 Ratings
1.0
10%
2 Ratings

Shipping

9.0
90%
1 Rating
1.0
10%
1 Rating

Custom functionality

7.3
73%
2 Ratings
1.0
10%
2 Ratings

Attribute Ratings

  • cleverbridge is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

cleverbridge

66%
2 Ratings
1.0

Paddle

10%
4 Ratings

Usability

8.0

cleverbridge

80%
1 Rating

Paddle

N/A
0 Ratings

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

Paddle

I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
Anonymous | TrustRadius Reviewer

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

Paddle

  • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
  • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
  • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
  • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
Ben Lachman | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

Paddle

  • Paddle support can be better
  • Paddle documentation lacks some important information
  • Mac analytics is very basic and limited
Andrew Liakh | TrustRadius Reviewer

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

cleverbridge Editions & Modules

Additional Pricing Details

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Paddle Editions & Modules

Edition
Customcustom pricing
  1. none
Additional Pricing Details

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

Paddle

No score
No answers yet
No answers on this topic

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

Paddle

Paddle supports easy credit/debit card payments. It supports companies across the world. It has the best user experience for our users.
Tarun Mangukiya | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

Paddle

  • Increased sales due to abandoned cart recovery emails, etc.
  • Allowed us to experiment with novel in-app "reward for sharing" purchase incentives
  • Reduced VAT and customer sales support cost to close to zero.
Ben Lachman | TrustRadius Reviewer

Screenshots

cleverbridge

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