What users are saying about
3 Ratings
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Top Rated
77 Ratings
3 Ratings
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Score 6 out of 100

Spryker Cloud Commerce OS

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Top Rated
77 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

cleverbridge

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Madina Mukhamedova | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker is very well suited (B2C and/or B2B) for big companies with complex and individual business models or also if your company needs a certain level of customization. Very good fit, if you need a scalable system.It is rather not the perfect fit for small companies or companies with very basic E-Commerce needs.
Tim Schestag | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

cleverbridge
7.9
Spryker Cloud Commerce OS
7.3
Product catalog & listings
cleverbridge
8.0
Spryker Cloud Commerce OS
7.7
Product management
cleverbridge
8.0
Spryker Cloud Commerce OS
7.0
Bulk product upload
cleverbridge
6.3
Spryker Cloud Commerce OS
7.5
Branding
cleverbridge
6.3
Spryker Cloud Commerce OS
7.6
Mobile storefront
cleverbridge
8.3
Spryker Cloud Commerce OS
7.7
Product variations
cleverbridge
9.4
Spryker Cloud Commerce OS
7.9
Website integration
cleverbridge
8.3
Spryker Cloud Commerce OS
Visual customization
cleverbridge
8.0
Spryker Cloud Commerce OS
7.4
CMS
cleverbridge
8.7
Spryker Cloud Commerce OS
5.9

Online Shopping Cart

cleverbridge
8.7
Spryker Cloud Commerce OS
7.8
Abandoned cart recovery
cleverbridge
8.0
Spryker Cloud Commerce OS
7.8
Checkout user experience
cleverbridge
9.4
Spryker Cloud Commerce OS
7.8

Online Payment System

cleverbridge
9.7
Spryker Cloud Commerce OS
8.2
eCommerce security
cleverbridge
9.7
Spryker Cloud Commerce OS
8.2

eCommerce Marketing

cleverbridge
8.2
Spryker Cloud Commerce OS
7.3
Promotions & discounts
cleverbridge
8.3
Spryker Cloud Commerce OS
7.9
Personalized recommendations
cleverbridge
7.3
Spryker Cloud Commerce OS
7.0
SEO
cleverbridge
9.0
Spryker Cloud Commerce OS
7.2

eCommerce Business Management

cleverbridge
8.8
Spryker Cloud Commerce OS
8.1
Multi-site management
cleverbridge
8.3
Spryker Cloud Commerce OS
8.1
Order processing
cleverbridge
10.0
Spryker Cloud Commerce OS
8.3
Inventory management
cleverbridge
9.4
Spryker Cloud Commerce OS
7.7
Shipping
cleverbridge
9.0
Spryker Cloud Commerce OS
7.7
Custom functionality
cleverbridge
7.3
Spryker Cloud Commerce OS
8.5

Pros

cleverbridge

  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Data Importers - Spryker is able to cope with large chunks of data ingest e.g. from PIM or ERP. Its integrated Middleware of handling this data.
  • Scaling - Modern architecture makes it possible to scale flexible.
  • Internationalization - Role our your shop with different assortments, pricing and products with out of the box features.
  • Pricing - Spryker supports custom pricing out of the box (volume prices, gross/net prices, customer specific pricing).
  • Order Management.
Anonymous | TrustRadius Reviewer

Cons

cleverbridge

  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Madina Mukhamedova | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Content - content administration is not a strong part of Spryker, although it improved over the years. I still see room for improvement in the world of bigger CMS systems being able to also do "commerce".
  • Backoffice-usability - for non-technical users the first few days, weeks and month[s] can be full of surprises. An extended documentation, or more intuitive handling on the backoffice could serve every party on Spryker.
  • Off-the-shelf internationalization - Spryker right now comes with an initial data set in English and German, which is for a German based company already a pretty stable starting point. Extension on the base data for Europe-wide used countries would be very helpful - French, Italian, Polish, Russian, etc.
Moritz Jung | TrustRadius Reviewer

Usability

cleverbridge

cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Madina Mukhamedova | TrustRadius Reviewer

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.7
Based on 60 answers
Spryker's usability depends a lot on custom development. Therefore, I would like not to consider usability as something that comes with Spryker Cloud Commerce OS. Spryker Cloud Commerce OS; however, brings all the tools needed to design a solution with great usability.
Saulius Lazaravičius | TrustRadius Reviewer

Support Rating

cleverbridge

No score
No answers yet
No answers on this topic

Spryker Cloud Commerce OS

Spryker Cloud Commerce OS 7.7
Based on 60 answers
We currently use Spryker Cloud Commerce OS only in a few projects (for most of the projects we use the on-premises version). Due to our good partnership with Spryker, we have the right contact person quickly in case of problems and usually find a solution for almost everything together.
Florian Möller | TrustRadius Reviewer

Alternatives Considered

cleverbridge

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

If you compare Spryker with commerce solutions on the market, you will notice that the focus is not on the front end. Spryker assumes that the store is only one of many possible channels through which customers order today and in the future. To understand the differences, one must therefore take a look at Spryker's architecture. This is divided into the Spryker [Cloud] Commerce OS (the backend with all process-related components), the front-end modules for B2C and B2B, as well as the integration modules (middleware) and interfaces (Glue API).
Anonymous | TrustRadius Reviewer

Return on Investment

cleverbridge

  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Anonymous | TrustRadius Reviewer

Spryker Cloud Commerce OS

  • Extending the reach and visibility of the brand through content and commerce.
  • Increased customer satisfaction through better accessibility (self-service) and easy access to important product information (CAD data, technical documentation, etc.).
  • Rapid deployment thanks to packaged business capabilities and clear development leads to fast ROI and low TCO.
Jan Stöckel | TrustRadius Reviewer

Screenshots

Pricing Details

cleverbridge

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Spryker Cloud Commerce OS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

cleverbridge
6.6
Spryker Cloud Commerce OS
8.1

Usability

cleverbridge
8.0
Spryker Cloud Commerce OS
7.7

Support Rating

cleverbridge
Spryker Cloud Commerce OS
7.7

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