ClicData vs. SAP Business Warehouse

We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer). The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.

Incentivized

SAP BW is best for: 1. Large enterprises 2. Enterprises with 3+ legacy systems with entrenched users (politically difficult to merge) 3. Enterprises with employees who can understand both the technical capabilities of SAP BW and the needs of the business users - ability to speak both languages, otherwise the program could be unwieldy and potentially underutilized (it's not particularly inexpensive) SAP BW is less appropriate for: 1. Small enterprises 2. Enterprises who have well established, same location, CRM and UFS - the integration of data analysis will be easier and less expensive with other solutions 3. HANA

Incentivized

• Ease of use, I can put together a dashboard in about an hour that is used by daily.
• Support, their support team is super helpful and always has detailed insight.
• Connectors, they have a huge number of connectors that allow easy integration of your data sources.

Incentivized

• It tracks bin locations for parts which can be really helpful.
• SAP Business Warehouse tells you who has a part checked out so you can find it.
• It shows current parts shortages so buyers are flagged to get parts on order based on current demand.

Incentivized

• More widgets.
• Sometimes it takes a while to refresh.

Incentivized

• Support comes slow. This is not a limitation of the software itself but could be a symptom from the local office. Once we get support everything works along smoothly.
• It is always important to review the instructions. This is not a system that does well initially with personalization without review of standard procedures. A log of time can be lost if the technicians and programmers working with the data are not following correct procedures.

Incentivized

Like I mentioned before, the ease of use means we not only get very quick results and beautiful dashboards in minutes, it means my team is actually using it because they aren't frustrated in the learning curve or wasting time trying to accomplish simple tasks.

Incentivized

We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.

Incentivized

ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.

Incentivized

SAP Business Warehouse scores higher in data warehouse functionalities for integration to SAP ERP and other SAP solutions such as SAP CRM, SAP APO, and SAP SRM. Standard SAP data source extractors which are available in SAP ERP can be used immediately for full or delta replication into SAP Business Warehouse. System governance in SAP Business Warehouse is top-notch with change management support for migration between system landscape from the development system to production system.

Incentivized

• ClicData was by far the most reasonable cost-wise, and we were able to get ROI within just minutes of using it.

Incentivized

• Exporting of data and reports to Excel is very easy for the end user to interpret and manipulate.
• Negatively, the speed at which BW retrieves data and reports is very slow and out of date.
• Addition of daughter application HANA has helped this aging application stay afloat for a few more years. Overall it has been a great tool but it's showing its age very fast.

Incentivized