TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickMeeting

    Score9.5 out of 10
    N/AClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

    $25

    per month

    MUGA

    Score8.7 out of 10
    N/AMUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the rise. In response to the growing demand, the vendor states they have built MUGA as an all-inclusive virtual conferencing platform for seamless communication, effective collaboration, and better remote workforce…

    $5.35

    per user

    Pricing
    ClickMeetingMUGA
    Editions & Modules
    Live 25
    $25
    up to 25 attendees
    Live 50
    $35
    up to 50 attendees
    Automated 25
    $40
    up to 25 attendees
    Automated 50
    $45
    up to 50 attendees
    Live 100
    $60
    up to 100 attendees
    Automated 100
    $75
    up to 100 attendees
    Live 200
    $119
    up to 200 attendees
    Live 500
    $139
    up to 500 attendees
    Automated 200
    $145
    up to 200 attendees
    Enterprise
    $165
    500 - 5000
    Automated 500
    $179
    up to 500 attendees
    Live 1000
    $239
    up to 1000 attendees
    Automated 1000
    $279
    up to 1000 attendees
    Monthly ( India )
    $5.35
    per user
    Yearly ( India )
    $57.82
    per user
    Offerings
    Pricing Offerings
    ClickMeetingMUGA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$5.35 per user
    Additional DetailsDetailed enterprise pricing on demand.
    More Pricing Information
    Community Pulse
    ClickMeetingMUGA
    Considered Both Products
    ClickMeeting
    No answer on this topic
    Kyyba Innovations
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    55 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    55 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    50 Answers
    No answers on this topic
    Features
    ClickMeetingMUGA
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ClickMeeting and MUGA
    Feature
    ClickMeeting
    9.1
    66 Ratings
    14% above category average
    MUGA
    6.8
    1 Ratings
    15% below category average
    High quality audio9.866 Ratings8.01 Ratings
    High quality video9.566 Ratings8.01 Ratings
    Low bandwidth requirements8.859 Ratings7.01 Ratings
    Mobile support8.355 Ratings4.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of ClickMeeting and MUGA
    Feature
    ClickMeeting
    9.5
    65 Ratings
    18% above category average
    MUGA
    6.5
    1 Ratings
    20% below category average
    Desktop sharing9.765 Ratings7.01 Ratings
    Whiteboards9.456 Ratings6.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ClickMeeting and MUGA
    Feature
    ClickMeeting
    9.7
    67 Ratings
    17% above category average
    MUGA
    7.3
    1 Ratings
    11% below category average
    Calendar integration9.853 Ratings7.01 Ratings
    Meeting initiation9.763 Ratings7.01 Ratings
    Integrates with social media9.747 Ratings00 Ratings
    Record meetings / events9.965 Ratings9.01 Ratings
    Slideshows9.760 Ratings6.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ClickMeeting and MUGA
    Feature
    ClickMeeting
    9.8
    65 Ratings
    19% above category average
    MUGA
    7.0
    1 Ratings
    14% below category average
    Live chat9.764 Ratings8.01 Ratings
    Audience polling9.859 Ratings00 Ratings
    Q&A9.960 Ratings6.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of ClickMeeting and MUGA
    Feature
    ClickMeeting
    9.5
    62 Ratings
    16% above category average
    MUGA
    10.0
    1 Ratings
    21% above category average
    User authentication9.854 Ratings10.01 Ratings
    Participant roles & permissions9.862 Ratings10.01 Ratings
    Confidential attendee list8.956 Ratings10.01 Ratings
    Best Alternatives
    ClickMeetingMUGA
    Small Businesses
    Whereby
    Score9.9 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickMeetingMUGA
    Likelihood to Recommend
    9.5
    (67 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (49 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (36 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickMeetingMUGA
    Likelihood to Recommend
    ClickMeeting
    ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
    Read full review
    Kyyba Innovations
    It is great for international use. It has good features, and the security is above and beyond. The service level if I/we have a problem could be better as their customer service is not quick to respond, but other than the occasional glitch, it is the best platform we have experienced and much better than MS Teams. Ease of use - easy set up for new employees inside the co and out.
    Incentivized
    Read full review
    Pros
    ClickMeeting
    • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
    • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
    • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
    Read full review
    Kyyba Innovations
    • Reliability
    • Good connection
    • Security
    • Ease of use - easy set up for new employees inside the co and out
    Incentivized
    Read full review
    Cons
    ClickMeeting
    • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
    • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
    Incentivized
    Read full review
    Kyyba Innovations
    • Connectivity at times there are speed + connection issues
    • Price - at times our invoice is different than expected and it is tough to reconcile
    • Service - difficult to get someone on the phone for customer service needs
    Incentivized
    Read full review
    Usability
    ClickMeeting
    ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
    Incentivized
    Read full review
    Kyyba Innovations
    Easy to use and very few complaints. But the usability on the front end was not easy as we had difficult setting up the contract and thus the first call. Timing was urgent and it took too long to get a rep to call us back and that put us in a bind and we had to use another web product
    Incentivized
    Read full review
    Support Rating
    ClickMeeting
    It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
    Read full review
    Kyyba Innovations
    We have tried to reach out a few times and the cust service dept was inept. Slow to get to and when we did get through they were not bright folks. Thankfully we haven't had to call them often. But it is a security and long term concern that as we expand our need, will they be there for us? That is a remaining question. A
    Incentivized
    Read full review
    Implementation Rating
    ClickMeeting
    It was very simple.
    Read full review
    Kyyba Innovations
    No answers on this topic
    Alternatives Considered
    ClickMeeting
    - does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
    Read full review
    Kyyba Innovations
    No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.
    Incentivized
    Read full review
    Return on Investment
    ClickMeeting
    • ClickMeeting has had a very positive impact on our organization’s objectives. It allows us to run open training sessions and webinars for participants from multiple organizations, reaching more people without the need for travel or large venues. The platform’s reliability and ease of use help us deliver high-quality training efficiently.
    Read full review
    Kyyba Innovations
    • Great return. It has come in handy for our customers to use it also
    • Great for new employees
    • Good for last minute set-up calls with customers
    Incentivized
    Read full review
    ScreenShots

    ClickMeeting Screenshots

    Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

    MUGA Screenshots

    Screenshot of Login pageScreenshot of Home pageScreenshot of meeting pageScreenshot of Recording tab