What users are saying about
27 Ratings
2 Ratings
27 Ratings
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Score 7.4 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

ClickMeeting

Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
Shane Skwarek | TrustRadius Reviewer

Phone.com

Phone.com is a no-brainer. The cost savings over a POTS or in-house PBX system are tremendous. The affordability added on top of the easy to use and deploy features make Phone.com the best choice. Phone.com is well-suited for situations where you need other-than-standard call holding, call routing, and other similar advanced call features.
Bill Artinger | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

ClickMeeting
7.5
Phone.com
High quality audio
ClickMeeting
8.0
Phone.com
High quality video
ClickMeeting
7.9
Phone.com
Low bandwidth requirements
ClickMeeting
6.8
Phone.com
Mobile support
ClickMeeting
7.3
Phone.com

Screen Sharing

ClickMeeting
7.3
Phone.com
Desktop sharing
ClickMeeting
7.4
Phone.com
Whiteboards
ClickMeeting
7.2
Phone.com

Online Meetings / Events

ClickMeeting
7.6
Phone.com
Calendar integration
ClickMeeting
7.7
Phone.com
Meeting initiation
ClickMeeting
7.4
Phone.com
Integrates with social media
ClickMeeting
7.5
Phone.com
Record meetings / events
ClickMeeting
7.7
Phone.com
Slideshows
ClickMeeting
7.6
Phone.com

Online Events Collaboration

ClickMeeting
7.7
Phone.com
Live chat
ClickMeeting
7.5
Phone.com
Audience polling
ClickMeeting
7.6
Phone.com
Q&A
ClickMeeting
7.9
Phone.com

Online Events Security

ClickMeeting
7.6
Phone.com
User authentication
ClickMeeting
7.6
Phone.com
Participant roles & permissions
ClickMeeting
7.3
Phone.com
Confidential attendee list
ClickMeeting
7.8
Phone.com

Cloud PBX

ClickMeeting
Phone.com
10.0
Hosted PBX
ClickMeeting
Phone.com
10.0
Multi-level Interactive Voice Response (IVR)
ClickMeeting
Phone.com
10.0
User templates
ClickMeeting
Phone.com
10.0
Call reports
ClickMeeting
Phone.com
10.0
Directory of employee names
ClickMeeting
Phone.com
10.0

Call Management

ClickMeeting
Phone.com
10.0
Answering rules
ClickMeeting
Phone.com
10.0
Call recording
ClickMeeting
Phone.com
10.0
Call park
ClickMeeting
Phone.com
10.0
Call screening
ClickMeeting
Phone.com
10.0
Message alerts
ClickMeeting
Phone.com
10.0

VoIP system collaboration

ClickMeeting
Phone.com
10.0
Audio conferencing
ClickMeeting
Phone.com
10.0
Instant messaging
ClickMeeting
Phone.com
10.0

Mobile apps

ClickMeeting
Phone.com
10.0
Mobile app for iOS
ClickMeeting
Phone.com
10.0
Mobile app for Android
ClickMeeting
Phone.com
10.0

Pros

ClickMeeting

  • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
  • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
  • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
Anonymous | TrustRadius Reviewer

Phone.com

  • Customer service and live chat are amazing
  • Simple, straight forward
  • Easy to setup
  • Affordable
Carlos Crameri | TrustRadius Reviewer

Cons

ClickMeeting

  • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
  • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
  • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
Anonymous | TrustRadius Reviewer

Phone.com

  • Phone.com has been excellent with support and I can not think of any areas for improvement with regards to that
  • Phone.com could provide more graphical assistance when programming call routing. A visual indication of the flow of a call should be presented and would come in handy when planning out difficult ques/call routes
Bill Artinger | TrustRadius Reviewer

Usability

ClickMeeting

ClickMeeting 8.7
Based on 3 answers
Our overall experience with the ClickMeeting is beyond our expectations. The quality of the video is just amazing as it provides HD quality of audio and video. It has multiple features like screen sharing. whiteboard and private chats. This is a great tool for business meetings but it is not a good large number of participants
Isabella Grace | TrustRadius Reviewer

Phone.com

No score
No answers yet
No answers on this topic

Support Rating

ClickMeeting

ClickMeeting 9.0
Based on 3 answers
TeClickMeeting is a software that made it easy for us to arrange meetings. We can now communicate with each other without loss of connection and any kind of distortion as it works well even with weak bandwidth. In this software, we can add an unlimited number of participants to join our meeting. Apart from these two points, there isn’t any other downside of Teleport.
Daniel Jhoseph | TrustRadius Reviewer

Phone.com

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickMeeting

Vimeo is the closest competitor to our organization. Vimeo hosts our online video library and luckily, it communicates with ClickMeeting well. If the demand for live webinars no longer existed, Vimeo would be next in line. However, at this time ClickMeeting remains our #1 due to integration, ease of access and design.
Marissa Roth | TrustRadius Reviewer

Phone.com

No answers on this topic

Return on Investment

ClickMeeting

  • It was an affordable software for what it delivered. We would have kept using it if the webinars had worked to drive business, or if we'd been able to drive more people to the webinars. Not ClickMeeting's fault. Great return on the investment in my mind.
Tyler Juhola | TrustRadius Reviewer

Phone.com

  • Reduced cost and improved our efficiency - all reps love it.
Carlos Crameri | TrustRadius Reviewer

Screenshots

Pricing Details

ClickMeeting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickMeeting Editions & Modules

Edition
Enterprise$1651
Live 25$252
Live 50$353
Live 100$604
Live 200$1195
Live 500$1396
Live 1000$2397
Automated 1000$2797
Automated 500$1798
Automated 200$1459
Automated 100$7510
Automated 50$4511
Automated 25$4012
  1. 500 - 5000
  2. up to 25 attendees
  3. up to 50 attendees
  4. up to 100 attendees
  5. up to 200 attendees
  6. up to 500 attendees
  7. up to 1000 attendees
  8. up to 500 attendees
  9. up to 200 attendees
  10. up to 100 attendees
  11. up to 50 attendees
  12. up to 25 attendees
Additional Pricing Details
Detailed enterprise pricing on demand.

Phone.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Phone.com Editions & Modules

Edition
Basic Users$12.991
Plus Users$19.991
Pro Users$29.991
Lice ReceptionistStarting at $902
IP Phone Connection$4.993
Call Recording$7.994
Phone Numbers$4.994
Global Phone NumbersStarting at $4.994
International DialingVary Rates
  1. per user, per month
  2. per month
  3. per month, per device
  4. per month
  5. none
Additional Pricing Details
20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business.

Rating Summary

Likelihood to Recommend

ClickMeeting
7.5
Phone.com
10.0

Usability

ClickMeeting
8.7
Phone.com

Support Rating

ClickMeeting
9.0
Phone.com

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