TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickTime

    Score9 out of 10
    N/AClickTime is a time tracking platform from the company of the same name in San Francisco, California that may include expense tracking and light project management capabilities via modules and add-ons.N/A

    TaxDome

    Score9.3 out of 10
    N/ATaxDome is a tax practice management suite, featuring a range of features, including an internal communication platform, a secure portal to share client documents as well as a CRM and project management feature to help users and their teams to hit deadlines.

    $800

    per year per seat

    Pricing
    ClickTimeTaxDome
    Editions & Modules
    No answers on this topic
    Essentials
    $800
    per year per seat
    Pro
    $1000
    per year per seat
    Business
    $1200
    per year per seat
    Offerings
    Pricing Offerings
    ClickTimeTaxDome
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts available for multi-year plans.
    More Pricing Information
    Best Alternatives
    ClickTimeTaxDome
    Small Businesses
    Time Doctor
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    No answers on this topic
    Enterprises
    TimeCamp
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickTimeTaxDome
    Likelihood to Recommend
    9.6
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickTimeTaxDome
    Likelihood to Recommend
    ClickTime
    We love how customizable ClickTime is for tracking billable client and program hours. It does a great job of reporting each pay period. We simply wish the mobile interface was more feature-rich. Because we can only specify how long someone worked (and not the specific time of day those hours were at) on the mobile platform it makes it very difficult for us to tell if someone was working inside or outside of their standard business contract day.
    Incentivized
    Read full review
    TaxDome
    This is a great resource for tax firms with hundreds of clients.
    Money wise however, this probably is not economically feasible for firms with only 1-2 tax preparers. It requires a lot of time and energy to build to really be fully operational.
    Incentivized
    Read full review
    Pros
    ClickTime
    • Easy to use once you get the hang of it.
    • Many useful features in one place.
    • Many options available when needing to drill-down in detail or analyze time categories.
    Incentivized
    Read full review
    TaxDome
    • Distinguish between accounts and mere contacts (for us, this is crucial in discriminating between retained clients and prospects who haven't onboarded with us).
    • Provides an editable PDF function
    • Offers buildable organizers and templates
    • Highly customizable pipelines that automate processes
    Incentivized
    Read full review
    Cons
    ClickTime
    • The ClickTime app works very well and is simple to use, however, I wish to see regular updates to improve the design and the layout of the app.
    • The custom reports and templates for reporting hours or expense report should be updated regularly to include more custom reports.
    • Overall, ClickTime does a good job, just a bit of work on the website design and ClickTime App would make the experience feel better while using it.
    Incentivized
    Read full review
    TaxDome
    • Chat function - would prefer a pop-out window; limited overall function (only just got emojis, "enter" does not send the message)
    • Contact info is not embedded into the default account page, would like to see this first thing (since we use TaxDome in part as a CRM)
    • For large client databases, the search function is somewhat slow
    Incentivized
    Read full review
    Usability
    ClickTime
    No answers on this topic
    TaxDome
    Very easy to use and generally pretty customizable to suit our company's unique needs. We haven't gotten to the stage yet where we're able to test it out on our clients, but the expectation is that the interface should be user-friendly and actually better than what we were using before (SmartVault).
    Incentivized
    Read full review
    Support Rating
    ClickTime
    We have had a good response from ClickTime when we have needed to ask questions.
    Incentivized
    Read full review
    TaxDome
    No answers on this topic
    Alternatives Considered
    ClickTime
    ClickTime is the first product of its kind I have had to use at work. Previous methods were always based in Excel documents and involved a lot more manual and redundant work for the same end result. It would be great if there were a better tie to our project management tools for time estimation, but it does the trick.
    Incentivized
    Read full review
    TaxDome
    Compared to Insightly in particular, TaxDome far exceeds the capability of Insightly for two main reasons: 1) Insightly is a CRM only and does not offer the multitude of other capacities such as a client portal and forms. 2) TaxDome is specifically built for tax firms and has many customized options that are extremely well suited for our particular needs, as well as tax form templates for us to use.
    Incentivized
    Read full review
    Return on Investment
    ClickTime
    • Allows us to bill 100% of time spent on each job
    • Allows us to analyze time spent on "flat billing" jobs and make adjustments to those set rates as needed
    • Takes very little time to manage and enter time
    Incentivized
    Read full review
    TaxDome
    • Saves money and time. The pipelines help automate many of our processes that we had to do manually.
    • Offers all-in-one (almost) hub. This also saves major time caused by jumping from app to app.
    • Again with time-saving and efficiency... Allows us to have both a client-facing portal and an internal portal so we don't have to switch back and forth between systems.
    Incentivized
    Read full review
    ScreenShots