ClickUp vs. HyperOffice Enterprise Collaboration Suite

I think it works well for Agile-type dev teams. It's possible, although I can't say for sure, that it wouldn't be as helpful for waterfall-type scenarios. I think it is a great tool for multiple teams that work independently most of the time, but who roll up to larger company goals

Incentivized

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.

• One place to save everything, notes, attachements and quick messages
• Sending e-Mails from ClickUp is pretty much the same as from outlook, but better, you can keep it together to your project details
• Easy to share information among the company team
• Give clear picture of project/process evolution/status
• Automation is golden!!!
• CRM is cake with ClickUp

Incentivized

• Simple interface which makes it easy to operate.
• Great Features to facilitate the needs.

• The mobile app is confusing to use and does not represent a mobile version of the web app.
• Some new features are included with the current plan and some you have to pay extra for.
• Learning curve can be a bit much for non-digital native users.

Incentivized

• Takes time to learn the functionalities.
• A bit pricey for small companies.
• Extra help required to learn.

We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.

Incentivized

Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.

Incentivized

For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.

Incentivized

I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.

Incentivized

ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately

Incentivized

I've heard good things about the customer support team of HyperOffice but never had any experience myself.

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.

Incentivized

Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.

Incentivized

They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.

Incentivized

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.

Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.

Incentivized

• Provide clients with itemized monthly invoices based on time tracking and tasks worked on in ClickUp, which makes us look more transparent and trustworthy
• Faster internal reviews on items since reviewers get notifications and tasks as a result
• Full transparency into where our team members are spending their time

Incentivized

• Definitely. Got more features than expected for the price plan. Props to the team for that.