Item: ClickUp
Rating: 9
Author: Leon Prather II, CTS

Use Cases and Deployment Scope

ClickUp is used for general work management and overall project management. Our work includes content creation, web development, product development and management, course creation, graphic design work, and internal support. All documentation and information pertaining to the work is referenced within the system - as a single source of truth on all things work.

Pros and Cons

Flexibility to choose your own way of work
Support for multiple languages
Deep bag of features

Performance consistency
Interface modernization
Better help for advanced use cases

Return on Investment

Easier access to project information
Highly visible processes; increased transparency
Team alignment

Collaboration

Managing projects and tasks is easier than ever. Instead of siloization, we have implemented a process-oriented structure that brings together all the right people across each related department to contribute to the conversation. There is no limit to the collaboration available, but if you are wanting to be more siloed - know that this is not the tool for you.

All-in-One Productivity Platform

We use one tool for tracking work now. That's it. No more juggling two or three tools and Excel sheets.

Alternatives Considered

MeisterTask, Asana, Wrike, Teamwork, LiquidPlanner and Zoho Projects

ClickUp is advanced enough to support power users and project management professionals, while flexible enough to allow users with fewer requirements to get the job done in the same tool, and the same space.

Key Insights

Do you think ClickUp delivers good value for the price?

Yes

Are you happy with ClickUp's feature set?

Yes

Did ClickUp live up to sales and marketing promises?

Yes

Did implementation of ClickUp go as expected?

Yes

Would you buy ClickUp again?

Yes

Other Software Used

Airtable, MURAL, Microsoft 365

Likelihood to Recommend

ClickUp works for any size project and any size team. The caveat is that the team has to put the time into making sure that the system works the way they intend. Because it doesn't force action, every user need to have a plan of how they intend to use the tool, and governance on how the company should use it as well.

If you are an Agile team, or waterfall - you will find use here.

If you do not want advanced features like time tracking and relationships, you might want to just stick with a simpler tool but the system allows for you do do everything from saying "to Do and complete" all the way to forecasting roadblocks among projects three years out.

ClickUp might be the tool you have been looking for, if you are willing to invest time to explore it

Overall Satisfaction with ClickUp