ClickUp vs. Open WorkBench

Small to mid size startups can get real benefits from clickup, where accountability & organization is getting started. Creating tickets for each client in the beginning would be overwhelming, but very necessary as scale is attained, and clickup is THE platform for this. Jira *A direct competitor) might feel overwhelming or legacy coded due to its target of MNC being their customers. A new age platform like clickup can be used. The breadth it serves from project tracking to time-wise reports & alerts are useful for startups like mine

Incentivized

• Via ClickUp we are able to handle the sales pipeline and proper history on those leads.
• Have created the ticket creation workflow for our clients for our support teams and technical teams.
• Customised dashboards and even with the AI brain we have created our customer agents who are helping us in day to day operations.
• ClickUp inbuilt AI Notetaker is a good tool because after each meeting it has the ability to create the meeting notes for us.

Incentivized

• Maps functionality is basic, would be great for it to help with routing logic and daily planning.
• Keeping track of task default locations when working on the fly can sometimes be hard to keep track of, but that's mainly an issue with me letting my AI's via MCP boat the workspace structure.
• Permissions can be confusing and buggy, so you need to monitor and plan them really intentionally; sometimes they'll get mixed up, and your permissions to add fields, delete/access items, etc. can get buggy.

Incentivized

It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.

Incentivized

In general, I think the usability is probably great. The reason I didn't give it as high of a score is because at the last 2 companies I worked at, they each used different software. So I was already used to those. Learning their UI isn't hard, but always a little annoying to learn something new.

For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.

Incentivized

The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.

Incentivized

I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.

Incentivized

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.

Incentivized

Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.

And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.

Incentivized

More comprehensive, with greater customization options and integrations with other work applications such as Google Drive and Slack. Mais completo, com mais possibilidades de personalização e integrações com outros aplicativos de trabalho como Google Drive e Slack.

Incentivized

Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.

Incentivized

• Before ClickUp at my agency, we were using spreadsheets to track our client work. ClickUp made it all so much easier and more effective.
• It helps me track down to the smallest details so I don't miss anything, and it is easy to view the information I need when I need it
• I don't really have quantifiable numbers but I can't imagine going back to spreadsheets or what other terrible alternative we may be using otherwise!

Incentivized