Likelihood to Recommend ClickUp is great for small teams that need to collaborate on projects. It allows for tracking of project status, notes, files, and other details that keep a team and project on track. The cost is lower than competitors, which makes it more approachable for groups that are not practicing good project management.
Read full review PAZO is the best task management for both office work and those that work in the field. It has powerful functionality like assigning tasks, scheduling, sharing of information, and easy submission of reports. It does suit well organizations with needs like improving internal communications, better visibility, and empowering their employees.
Read full review Pros Allows you to create dashboards to track your team and company's progress towards its goals. Integrates docs and forms so we don't need to switch apps Notifications about every update, so you never really need to go asking around for one. Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up Read full review Powerful checklist schedule features to automate repetitive checklists in order to focus on other tasks. PAZO keeps our workflows running efficiently and alerts us when there is an error in a process. It supports multiple devices and operating systems to ensure all employees whether in the office or field are updated with information. Assigning of tasks is more easy and efficient. Read full review Cons There should be a way to switch from one account to another There should be a flexible plan to enable features for lower plans Ability to show the to-do items on top Ability to create team schedules for team members from different time zones Read full review Support and helpdesk is not sufficient. Read full review Likelihood to Renew We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review Usability Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review Reliability and Availability For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review Performance I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review Support Rating ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
Read full review Online Training There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review Implementation Rating Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review Alternatives Considered It is much more intuitive and shows more dev-driven tasks to create stories. Also, the fact that ClickUp enables the system to save multiple files from online to locally uploaded files, and
GitLab is the way to archive them. Maybe
Asana has new features, but I'm sure Clickup is now my family to evaluate new ideas.
Read full review PAZO is extremely better in terms of usability and saves time and energy for our organization as we are able to stay more organized in our daily activities.
Read full review Scalability Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review Return on Investment ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources. A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board. Read full review Coordination among different teams. Streamlined communication. Easy administration. Read full review ScreenShots