What users are saying about
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Top Rated
708 Ratings
2 Ratings

ClickUp

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Top Rated
708 Ratings
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Score 8.7 out of 100
2 Ratings
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Score 6.3 out of 100

Feature Set Ratings

  • ClickUp ranks higher in 1 feature set: Project Management

Project Management

8.2

ClickUp

82%
7.7

Sunsama

77%
ClickUp ranks higher in 11/13 features

Task Management

9.2
92%
300 Ratings
10.0
100%
1 Rating

Resource Management

7.9
79%
203 Ratings
N/A
0 Ratings

Gantt Charts

8.3
83%
205 Ratings
N/A
0 Ratings

Scheduling

8.3
83%
230 Ratings
N/A
0 Ratings

Workflow Automation

7.8
78%
201 Ratings
N/A
0 Ratings

Team Collaboration

9.1
91%
281 Ratings
N/A
0 Ratings

Support for Agile Methodology

8.6
86%
184 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

8.1
81%
150 Ratings
N/A
0 Ratings

Document Management

7.7
77%
247 Ratings
N/A
0 Ratings

Email integration

7.6
76%
176 Ratings
N/A
0 Ratings

Mobile Access

8.2
82%
220 Ratings
6.0
60%
1 Rating

Timesheet Tracking

7.8
78%
191 Ratings
N/A
0 Ratings

Visual planning tools

N/A
0 Ratings
7.0
70%
1 Rating

Professional Services Automation

7.1

ClickUp

71%

Sunsama

Feature Set Not Supported
N/A
ClickUp ranks higher in 1/1 features

Project & financial reporting

7.1
71%
132 Ratings
N/A
0 Ratings

Communication

ClickUp

Feature Set Not Supported
N/A
6.0

Sunsama

60%
Sunsama ranks higher in 2/2 features

Notifications

N/A
0 Ratings
7.0
70%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • ClickUp is rated higher in 1 area: Support Rating
  • Sunsama is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

ClickUp

88%
300 Ratings
10.0

Sunsama

100%
1 Rating

Likelihood to Renew

9.0

ClickUp

90%
19 Ratings

Sunsama

N/A
0 Ratings

Usability

9.5

ClickUp

95%
17 Ratings

Sunsama

N/A
0 Ratings

Availability

8.6

ClickUp

86%
4 Ratings

Sunsama

N/A
0 Ratings

Performance

6.8

ClickUp

68%
4 Ratings

Sunsama

N/A
0 Ratings

Support Rating

9.5

ClickUp

95%
64 Ratings
1.0

Sunsama

10%
2 Ratings

Online Training

9.6

ClickUp

96%
2 Ratings

Sunsama

N/A
0 Ratings

Implementation Rating

9.4

ClickUp

94%
4 Ratings

Sunsama

N/A
0 Ratings

Configurability

9.1

ClickUp

91%
2 Ratings

Sunsama

N/A
0 Ratings

Ease of integration

8.0

ClickUp

80%
2 Ratings

Sunsama

N/A
0 Ratings

Product Scalability

9.1

ClickUp

91%
4 Ratings

Sunsama

N/A
0 Ratings

Vendor post-sale

9.1

ClickUp

91%
2 Ratings

Sunsama

N/A
0 Ratings

Vendor pre-sale

9.1

ClickUp

91%
2 Ratings

Sunsama

N/A
0 Ratings

Likelihood to Recommend

Clickup

I honestly can't think of any scenario when ClickUp is not well suited. This is a wonderful tool for someone with ADD IF you get in the habit of actually scheduling tasks and working off of the tasks you have scheduled. Procrastination is an ADD rabbit hole if you let it - ClickUp solves so many issues by helping my ADD mind organize and forget about tasks until I NEED to think about them. My stress levels are lower because of ClickUp... seriously!
Read full review

Sunsama

Sunsama is amazing to keep you on task and help make sure that tasks do not fall through the cracks.
Read full review

Pros

Clickup

  • Manage our team's time
  • Notify the team of important task due dates
  • Communicate through documents and whiteboards ideas and critical information
  • Be our internal database of employees, clients, tasks and resources
  • Keeps the team focused on the most important tasks needed
  • Keeps the teams and resources accountable
Read full review

Sunsama

  • Collaborate
  • Manage tasks
  • Organization
Read full review

Cons

Clickup

  • We need more functionalities in the formula area. The ability to sum formulas would be great.
  • Hoping to be able to share dashboards as a public view.
  • The ability to change the sequence of automations and clone or duplicate or share.
  • Be able to sell templates as consultants and maintain privacy so users cannot share to the whole world.
Read full review

Sunsama

  • Privacy settings
  • iPhone App
  • Additional integrations
Read full review

Pricing Details

ClickUp

Starting Price

$0 per month per seat

Editions & Modules

ClickUp editions and modules pricing
EditionModules
Free$0.001
Unlimited$9.00 ($5.00)2
Business$19.00 ($12.00)3
Business Plus$29.00 ($19.00)4
EnterpriseContact Sales5

Footnotes

  1. none
  2. per member per month (annual contract pricing)
  3. per member per month (annual contract pricing)
  4. per member per month (annual contract pricing)
  5. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing

Sunsama

Starting Price

Editions & Modules

Sunsama editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Clickup

    We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
    Read full review

    Sunsama

    No answers on this topic

    Usability

    Clickup

    It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
    Read full review

    Sunsama

    No answers on this topic

    Reliability and Availability

    Clickup

    Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
    Read full review

    Sunsama

    No answers on this topic

    Performance

    Clickup

    I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
    Read full review

    Sunsama

    No answers on this topic

    Support Rating

    Clickup

    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Read full review

    Sunsama

    I have not reached out to Sunsama support so I don't have any baseline to rate them.
    Read full review

    Online Training

    Clickup

    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Read full review

    Sunsama

    No answers on this topic

    Implementation Rating

    Clickup

    Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
    Read full review

    Sunsama

    No answers on this topic

    Alternatives Considered

    Clickup

    I prefer ClickUp because it works the way it is supposed to. Other productivity apps we have tried will introduce and promote a feature that is typically very broken. We ended up spending more time on chat with customer support than working. I think we have maybe contacted ClickUp's customer support a handful of times.
    Read full review

    Sunsama

    Sunsama provides a clearer more simplistic way to organize tasks.
    Read full review

    Contract Terms and Pricing Model

    Clickup

    I did not.
    Read full review

    Sunsama

    No answers on this topic

    Scalability

    Clickup

    As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
    Read full review

    Sunsama

    No answers on this topic

    Return on Investment

    Clickup

    • Increased collaboration communication - staff is able to comment and communicate back and forth on a specific task INSIDE that task to track all the information effectively.
    • More accurate reports on what is or is not still in progress.
    • Better staff allocation in an effort to reduce overallocation and burnout.
    Read full review

    Sunsama

    • Organization
    • Time management
    Read full review

    Screenshots

    Add comparison