Clockify, from COING in Palo Alto, is a time tracker and employee timesheet software for teams of all sizes. Clockify lets users track how much time is spent working on tasks, as well as keep track of employee timesheets and billable hours, project completion, reports, and schedules.
$0
forever, unlimited everything
ServiceMax
Score7.9 out of 10
N/A
ServiceMax’s mission is to help customers with asset-centric field service management software. ServiceMax’s mobile apps and cloud-based software provide an overview of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.
$100
per month
Pricing
Clockify
ServiceMax
Editions & Modules
Clockify Free
$0
forever, unlimited everything
Clockify Plus
$9.99
per month, per workspace
Clockify Enterprise
$9.99
per month, per user, per workspace
Clockify Premium
$29.99
per month, per workspace
Clockify Server
Starts at 450
Subscription
$100.00
per month
Offerings
Pricing Offerings
Clockify
ServiceMax
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Optional
Required
Additional Details
Unlimited usage and number of users for free. Paid plans are solely for access to additional features. Self-hosting software on own servers available.
Clockify is an easy 10 over 10 recommendation for me. I would recommend this anyone especially if they're required to track their time and productivity while on the job. Office workers, tellers, bankers - any desk jobs really can very well use the awesome features of Clockify to the fullest extent. It is easy to use, very simple to set up, and doesn't require that much resource from your computer for up-keep
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Small deployments, where you have some specific need for ServiceMax and absolutely need offline capabilities, and are willing to deal with the problems. Otherwise, you may be better off looking at the built-in Work Orders and field service module that Salesforce is now providing. Their app is direct competition for ServiceMax and integrates much better with cases and knowledge articles.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Clockify records exact times on a per project basis when you click Start/Stop.
User interface is very easy. It is easy to add a project on the fly, change the times I just recorded if I forgot to click Stop for example. The interface is intuitive and gives me the flexibility I need.
Reporting gives me everything I need from times, hours per project, billable or not, per client and any tags I've created. This provides enough flexibility for many different use cases.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In general, manuals or how to use instructional videos are always welcome - just covering the very basic are very good to get everyone up and running.
Maybe work on your scalability - the main reason why we switched to a different provider is because the company was ramping up and the competitors have more features that come with not just time and productivity tracking.
I always like the classic blue and white pallets on the app but sometimes I just wish there's more option to customize how it looks just to give it a little more flavor.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I'm using the free version at the moment and loving it. What a great product, easy, responsive and has better up time than Yahoo Mail. :) What isn't there to like?
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Very affordable, accessible and simple. For this very reason I would say, it culminates to Clockify being very beginner and start-up friendly. It is its strongest suit after all, and this is the main reason why I would recommend this to anyone. I am very thankful for me ex colleague who recommended this to me, we're no longer working together but I still hear that he's still using Clockify to this very day on his own business
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I have never had an issue logging in or it not being available. I use Clockify every work day during the week, frequently starting/stopping projects. I've had past experience with other systems that suddenly aren't usable for an hour and that is something I have never experienced with Clockify. They are doing something right on their backend. Nice job, Clockify folks
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I already mentioned how it feels light across the wire. Pages load fast in the web browser. I have not tried the browser plug-in nor the mobile app. I give it a 9 instead of 10 as the desktop app seemed to hesitate when I clicked the start/stop of a project/task
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I dealt very little with customer support because Clockify is so easy to use. That being said, the few times I did, I got fast responses and any issues that I did have were solved in a very fast manner.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Harvest is very similar to Clockify. The only difference is that Harvest also has an invoicing and billing system built into it. So if you're billing your clients based off of time directly, Harvest may be a better option as far as that goes. Of course, Harvest only has minimum billing increments of 6 or 10 minutes, there is no 10-minute option so that's something where Clockify has them beat. They are both very easy to use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ServiceMax has an offline capability, and also integrates with our Salesforce side of business. At the time, Salesforce did not have a field service application so we could not consider it, but if we could now, we would probably go with that instead. ServiceMax is also expensive. But at the time, ServiceMax was the only offering out there that integrated with Salesforce, had mobile offline capability, and could operate at the scale we needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because it feels light on the wire and runs so smoothly with great up-time. I have to assume that the same is true as it scales. I'm a single user so maybe I don't see if there are any scalability issues. With the way it seems architected to run so quickly across many platforms (desktop, mobile, web, browser plug-in), I have to think that it is using recent technology that provides scalability options
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The free plan really did everything we needed for the 6 months or so we used it. Without Clockify, we would have had to pay roughly $40+/month for a software tool.
When we upgraded to the paid version, it was still only $10/month and helped us be able to have minimum billing increments which is a huge monetary increase.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ROI for ServiceMax is mostly dependent on how in depth the organization wants the software. Our ROI is expected within the second year of operation due to the complexity of integration and the initial training requirements for in-house programmers.
Inventory control ROI is expected within year three or four due to the number of technicians and creating the foundation of information to import into ServiceMax. Expectations are the front end programming will be complete and our programmers will be better acquainted with the modules and architecture to make the inventory integration smoother than the initial integration.
Our organization has been working with ServiceMax for ten months and beginning to incorporate the financials to the work orders. This process has not been as seamless as once projected and the root causes are under investigation. It appears the original fields available to track time between employees were not in depth nor segregated sufficiently for granularity.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
