Cloodot vs. Reputation.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloodot
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,…
$39
/month
Reputation.com
Score 7.0 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
Pricing
CloodotReputation.com
Editions & Modules
Basic
$39
/month
Advanced
Custom
/month
No answers on this topic
Offerings
Pricing Offerings
CloodotReputation.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsOnly pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there.
More Pricing Information
Best Alternatives
CloodotReputation.com
Small Businesses
Growave
Growave
Score 9.7 out of 10
Yext
Yext
Score 7.8 out of 10
Medium-sized Companies
PowerReviews
PowerReviews
Score 7.8 out of 10
Yext
Yext
Score 7.8 out of 10
Enterprises
PowerReviews
PowerReviews
Score 7.8 out of 10
Yext
Yext
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloodotReputation.com
Likelihood to Recommend
-
(0 ratings)
8.9
(8 ratings)
User Testimonials
CloodotReputation.com
Likelihood to Recommend
Cloodot
No answers on this topic
Reputation.com, Inc
I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
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Pros
Cloodot
No answers on this topic
Reputation.com, Inc
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
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Cons
Cloodot
No answers on this topic
Reputation.com, Inc
  • better responses that are more unique
  • would love to be notified as soon as the review comes in also
  • publish our responses for us
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Alternatives Considered
Cloodot
No answers on this topic
Reputation.com, Inc
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
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Return on Investment
Cloodot
No answers on this topic
Reputation.com, Inc
  • Update clientele about important information
  • Available metrics to improve post qualities
  • Daily failures results in less usage due to trust issues
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ScreenShots

Cloodot Screenshots

Screenshot of Manage chats from multiple channels at one placeScreenshot of Manage reviews from multiple channels at one placeScreenshot of Advanced cross channel analyticsScreenshot of One inbox for all your customer interactionsScreenshot of Team collaboration : Handover live conversations and reviews to team mates.Screenshot of Custom template replies for faster engagement